Baskets By Bonnie

I’ve been using Baskets by Bonnie for over 15 years now. I started with them while I lived in Ohio and still use them now that I’m in California. It’s great to see how her business has grown but still the personal touch. Everyone that I send baskets to are thrilled by the attention to detail and the unique idea. Keep up the good work Bonnie, Your Fan Connie!

Great Service! Bonnie always puts a lot of time and effort into each gift basket. Diverse selection and tons of variety for any occasion that comes up! Give her a shout and try it out.

If I ever make it to Ohio, Baskets by Bonnie is the first place that I will stop at to buy some presents for my friends and fam. The customer service is unbelievably good and undeniably one of the best I have ever encountered. My phone order which was placed after hours was returned immediately, taken down with detail, filled with love and wonderfully packaged — as well as shipped out instantaneously. I was notified by email of the tracking number and ship date. The box included a cute HAND WRITTEN note and the sales receipt. I was ecstatic and did a little happy dance.
When I realized a couple of days later that part of the order was malfunctioning (mind you, NOT the fault of Baskets by Bonnie) I called the store and inquired about any possible return or exchange policy. I was immediately shipped another item, no questions asked and was told to just keep the damaged one. I didn’t even have to pack a box and send the broken one back.
This is truly as good as it gets. In a time where consumerism and Walmarts crush customer service, stores like this leave people with a huge smile on their faces. Baskets by Bonnie deserves a new ice cream flavor named after them if you’d ask me.