Bicycle Station

This is a family owned and operated shop that can compete with the selection and prices of online retailers, unlike the «other place» in town. I have had the pleasure of getting to know the owners and employees very well over the years and I can’t imagine shopping anywhere else unless, of course, they can’t special order a certain brand I am looking for.
The service department is top-​notch. The jam-​packed service area is a testament to the fact that they do the best job in town. They are quick and they do it right the first time.

I’ve sadly had a number of bad experiences here lately. What used to be a great shop has seen to gone down lately.
Having spent around $ 10,000 dollars there this year, the owner has had poor customer service and neglected many aspects of the items I’ve purchased. He’s also overcharged for some items which I know for a fact he’s undercharged for others.
Also forgetting many parts on certain products ordered with no reimbursement or want to help out in the matter. Trying to double charge for some items.
Sadly I will no longer be giving them my service as a customer. Watch out if shopping here.

A chill small family owned bicycle repair and sales (mostly Trek) shop in the heart of Columbus Indiana. I like the fact that I can get my bike serviced, then conveniently walk throughout downtown while I wait. BONUS: Have your bike serviced on Saturday during the farmers market, and an hour melts like a minute.

I’ll preface my review by saying I’ve purchased 3 or 4 new bikes from The Bicycle Station throughout the years, when I was 12 and wanted the coolest mountain bike on the block, or the BMX bike to do some sweet pegstands. So when I was recently looking for an urban commuter that felt comfortable like the road bike I was used to I initially turned to my hometown bike shop.
Every time I’ve been in there the owner has been there to help make sure you’re geting the bike that you need. He’s not trying to sell you a full suspension 29er to cruise around Columbus on. I can remember 2 or 3 times he’s helped me pick out a bike that suited my needs but wasn’t over the top in terms of components and more importantly price.
I strolled in one day recently just to check out their inventory compared to some other bike shops in Indy and was greeted by a fella named Dennis who was more than helpful answering my questions. I know enough about bikes to be annoying to a bike shop employee, but he was never condescending when I was wrong or wasn’t quite sure what I was talking about, and was more than willing to pull down any bike I thought I’d want to check out. Towards the end he pulled down a Trek Crossrip which happened to fit me like a glove. I rode it and really enjoyed it, but wasn’t sure if it was really wanted.
I walked out not really sure if the bike I loved was for me, but after (not) sleeping on it I woke up at 9:45am to go pick it up and a few other accessories which came with a nice discount with the purchase of a bike.
I know Indianapolis has its fair share of awesome bike shops, but I always enjoy coming home to Columbus, getting a tune up, or new bike and riding he barren country roads. Especially out by Simmons Winery.
Edit: Forgot to mention that the lent me a helmet as I had left mine in Indianapolis, not really expecting to walk out with a bike.