Chapin’s Auto Service

I would trust Andy Chapin with my first born son. Andy is a man of integrity, an old school mechanic who knows his cars and will tell you if something is worth fixing or not. He is honest, fair and good. He has restored my faith in the automotive fix industry. God Bless Chapin’s Auto!

I never write reviews so this is big! Andy is honest beyond belief! Took my car in to have a new side mirror put on and he did not even charge me — he said it was an easy fix and only took a few minutes. Honda wanted over $ 150! We have used him before after a referral and have been nothing but 100% satisfied!

Right on the money, and right on my street! Andy’s not out for your wallet, and he has your best interests at heart. If you’re sick of dealing with all the big shops and their eagerness to milk an oil change into a $ 1000 windfall, call Chapin’s.

Andy is the best! Service, quality of work, and location make him one of the best around. Really cool guy to talk with too. I take all my cars to him, no hesitation.

I will never use anyone else for my car repair. Andy is honest and fair. We are lucky to have him in town.

A friend of mine recommended Chapin’s, had been going there for years and years– swore by him. I was excited to see all these great reviews and thrilled that I might have actually found a mechanic that wouldn’t gouge me or rip me off. When I got there Tom told me that they work primarily on foreign cars but that he’d try to diagnose my engine issue regardless. He then drove me to a nearby restaraunt for my friend to pick me up, called me within a couple of hours to let me know he didn’t have the right equipment to diagnose the problem, had even called around to see if any of the guys he trusted could take my car, left me some recommendations, and then didn’t ask for a penny. A+ customer service for someone who wasn’t even a customer.

Needed brake pads and rotors on both the front and rear of my car, and couldn’t have imagined service better than what I received at Chapin’s. After a quote of over $ 1,000 from the local Midas, I was referred to Andy by a friend whose experiences reflected all of the other 5-​star reviews on Unilocal.
After a few previous trips to Midas out of convenience for brake work (which included once leaving the lot with a wheel of lug nuts that weren’t even close to being hand tight), I was dreading the thought taking the car in again. I called Chapin’s on a Saturday, and Andy gave me a spot-​on quote over the phone that was half the price of what Midas had quoted. Three days later I dropped my car off before work, and Andy called a few hours later to let me know what the car needed. He had the work done by the time I left work and had the car waiting on the lot.
I would feel comfortable recommending Chapin’s to a close friend or a complete stranger. I’m confidant knowing that Andy was honest with what the car needed, and didn’t charge any more than he needed to. He’s earned my business for life.

I have been coming here on and off for about 12 years. Andy is incredibly kind, friendly, honest, and very reasonably priced. He always explains everything to me, and is always very honest about what NEEDS to be done and what can wait. I have sent many friends to him and they are always super happy!

Andy Chapin is the best most honest mechanic in Columbus. I have been taking my cars to his shop for 15 years and always will. Great work, great prices, and always honest. I wouldn’t go anywhere else.

Very good to do business with. Easy to drop off my car before work (they open at 6). Work was cheaper than any of the other four quotes i got. They didn’t try to up sell me on anything or cause that fear factor most shops do. He let me buy my own bearing at parts place, saving me $ 25 or more, too. He was a terrific shop and my new go to guy for car repairs.

Phenomenal service at unbelievable prices! My Honda needed a new timing belt and water pump. In a $ 1k estimate at Tuffy on Smoky Row Road, they recommended a new thermostat as well. Three days later we stumbled across Andy and he fixed the timing belt for LESS THAN HALF what Tuffy estimated. (It didn’t need a new thermostat, btw, which they wanted $ 75 for.) Plus I get the bonus of shopping local and speaking directly to the owner/​mechanic.
I agree with other reviewers: very honest guy who you can’t help but like. Get a second opinion: take your car to Andy!!!

Best mechanic in town. Fair, honest, great work, and affordable! I’ve turned on at least 20 people to Andy. I’m not sure what I’ll do if he retires… this is how a business should be run!

For as long as I live in Columbus I will bring my vehicles here. Andy is an amazingly honest and fair individual. My car was making some noises that I thought were peculiar. I took it into Chapin’s and Andy popped the hood, looked it over, asked questions, took it for a drive and explained to me that my 1995 Honda Civic is just a kinda loud car. He walked me through some things that could be done but weren’t crazy important and life threatening. He could have easily told me that these particular items NEEDED to be fixed and weasel me out of money. But I honestly think Andy doesn’t have a weasel bone in his body.
I was there for 30 minutes, got my car looked at, driven, and tires filled with air and he didn’t charge me anything.
Chapin’s is the place to take your car!
His hours are early to mid afternoon. 6 am to 3 I believe. There isn’t any place to sit and wait for your car, so have a ride if you can.
Great guy! Great service!