I am a regular customer and have never once had a bad experience. The employees are kind and the food is always hot. They even let me, a grown adult, order a kids meal because I can’t eat a whole meal myself. Hands off to this staff and management.
Vavadia Y.
Évaluation du lieu : 4 Lewis Center, OH
My favorite spicy chicken sandwich. Always crowded in store but it’s worthy to wait. This kind of restaurants should add more in Columbus!
Greg F.
Évaluation du lieu : 4 Westerville, OH
Chick fila breakfast is the best! My usual is spicy chicken egg and cheese biscuit. It’s a good sized piece of deep fried chicken, buffaloed, hot pepper cheese and the best homemade tasting biscuit I’ve ever gotten from fast food. Potatoes are flat tayer tots in a cute little box. Check the breakfast out. Great drive thru breakfast
Lisa B.
Évaluation du lieu : 3 Westerville, OH
The food at this location is always good tasting and cooked right. The staff and the service is poor. I darker haired gentleman waited on me at the drive through, he had a blank emotionless stare on his face. I handed him my card and asked if he could give me a pack of mayo with my sandwich. He grunted as if he understood my request. After I drive away and got my sandwich out of the bag, no mayo. That’s just poor customer service to acknowledge a request and ignore it. Of course the line was to long to go back.
Cheryl S.
Évaluation du lieu : 5 Westerville, OH
We love Chick-Fil-A. My family come to this location 2 – 3 times a week. The staff is so amazing and friendly, and they really care about your experience there. Even the youngest staff members are very customer service oriented. The food is always fresh, delicious and made with love. My kids love it and it is easy on the wallet. Thanks for serving us delicious meals and a fun experience!
Shay B.
Évaluation du lieu : 5 Dublin, OH
Always very friendly staff and fresh food. I’m happy to see an older adult as a store manager, teaching the crew good customer service skills. Just wish we could clone their customer service to every other fast food chain in America! McDonald’s, Burger King… y’all can learn a thing or two from Chik-fil-A!
Sarah J.
Évaluation du lieu : 3 Columbus, OH
I am a HUGE fan of corporate Chick-fil-a. I grew up in Georgia and not only love the food but believe in their mission. This particular location can’t seem to get it together. Every time I come here, I usually have a long wait, they are out of an item or my service is «off». I’ve never seen the GM either – which could be part of the problem.
Nick M.
Évaluation du lieu : 5 New Albany, OH
it’s Chick-fil-a, its the greatest chcken sandwich known to man… of course it get 5 stars!!!
Jay S.
Évaluation du lieu : 1 Akron, OH
Peanut oil everywhere. Unfortunate for the 8% of the population that suffers from nut allergies. And closed on Sundays for religious reasons. Silly.
Mark M.
Évaluation du lieu : 4 Niagara Falls, NY
We went here last night at 9:30pm for chicken sandwiches(grilled & breaded) as well as nuggets, and they were cooked perfectly. The staff was super friendly, our cashier even offered us a couple of cups of ice water. They thanked us for coming as we left. The place was also really clean inside.
Jt P.
Évaluation du lieu : 2 Westerville, OH
Went through drive through at 9pm and it took over 10 minutes just to get a Lemonade… I understand cooking to order later at night, but the car in front(was only 1 btw), only received one bag. So it couldn’t event have been much of an order. Great location, but parking lot is a car wreck waiting to happen.
Amy Kathleen J.
Évaluation du lieu : 2 Columbus, OH
I only give this review because of the service. I have never had a problem at any Chick Fil A so I’m pretty surprised about the atmosphere at this one. I have never been inside this location, but I was a frequent drive thru customer. The drive thru service has been good and the food is always good. But when I came inside to eat today, I saw a side of their service that I’ve never seen before. First off, not one employee smiled at me during any of my interactions. With that, as I sit here and watch the staff help other customers now, they are still not smiling. The looks on all of their faces are blank and unfriendly. Of course, as soon as the customer walks away, these employees turn around and chat and laugh amongst each other. Um, ok. Also, when they say, «my pleasure» they aren’t even attempting to fake it. You can tell that they don’t even want to say it. Second, when the young lady brought my food out and was calling for«whoever ordered Number 1 with bottled water,» I rushed over to her because she was only looking in one direction, and when she handed the tray to me, the water bottle was rolling around on it and knocked into my fries and I lost some on the floor. I nearly dropped the tray, but she just walked away with out a care.(Please stand the water upright.) I mean seriously, I’d say there must be something in the water they’re drinking, but that’s not right because they seem to be reacting just fine with each other. The only employee that seems nice, is the older woman who is walking around cleaning up the tables and stocking things. She’s been smiling to children, so that’s good to see. I’m sure I’ll be coming back to this location cause the food is good, but I’ll stick to the drive thru from now on. At least I can be blinded by the wall.
Tabitha F.
Évaluation du lieu : 5 Columbus, OH
This visit was quite the pleasant surprise! I do not indulge in fast food frequently(say that 5x fast!) and am even less apt to be excited when I do. Call me spoiled — it is what it is. This particular visit is one that breaks the mold — just maybe, it’s Chic-Fil-A that breaks the mold! My buddy and I circled the parking lot a couple of times before we got a spot — maybe this was a clue to their awesomeness but it was also lunch hour, so… who knew. We get inside — order — sit — eat. The food was tasty — I had chicken strips and a bottle of water with some dipping sauce(not big on fries). Here comes the surprise — an employee comes over, asks us how everything goes was — OFFERS A FREEHOTORICEDCOFFEE(which I didn’t have), takes our trash and then gives us a mint! Say what? What just happened here? A fast food chain that gives a shit about the customer experience!!! GOODJOB!
Christopher P.
Évaluation du lieu : 5 Lewis Center, OH
I have never had a bad experience here. Food is always delicious and the customer service is EXCELLENT. I could drink the sweet tea or tangy lemonade all day… sweet heaven! Try the breakfast if you haven’t.
Gia L.
Évaluation du lieu : 1 Brooklyn, NY
i am flummoxed. fresh =/= something made twelve hours ago and«kept in a cooler». a manager standing in a drive thru window with crossed arms suggesting I stop ordering the sandwich if stale food is not what I, paying customer, expect to receive. and then continuing to stand there with crossed arms while his employees stand behind him and several moments pass before he returns to whatever bridge he patrols and I am given my sandwich and leave =/= the«it was our pleasure serving you» tagline at the bottom of the receipt nor the«Corporate Purpose of Chick-fil-A, Inc»(«have a positive influence on all who come in contact with Chick-fil-A», as per the company’s website. it does explain the now hiring billboard in the window.
Ray R.
Évaluation du lieu : 5 Delaware, OH
We love this place! The staff is always friendly and helpful when we come in. The food is fresh and tastes wonderful! The restaurant has always been clean and appealing. When you need something quick and good, this is definitely a good place to stop.
Scott T.
Évaluation du lieu : 5 Columbus, OH
Nice service and very tasty chicken. I’ve had the chicken sandwich and chicken biscuit before. Both were great. Also the ice cream is tasty!
Kit B.
Évaluation du lieu : 3 Columbus, OH
A month ago I would have given this location a 1 star review on atmosphere alone. Back then it always seemed to be messy(unclean, unkept). However, something changed(maybe new management or the workers finally got their butts in gear?). Anywho… I’m glad to finally be able to review it on it’s total worth! The food is a little under par for the typical chick-fil-a connoisseur. If you come for breakfast it’s hot & fresh. Lunch is a mad house(thanks to the massive bank corp that is right behind it!) the food isn’t always the best, dinner is hit or miss(mommy groups anyone?). The sweet tea at this location is always superb!(Yeah I know, I’m a southern girl at heart. Sweet tea is a must at every meal!) not overly sweet, never bitter. It’s great! The atmosphere has improved a lot. It’s finally clean(or as best as it can be since it’s always busy with grubby fingered kids & rushing business folks)(oh and yes I have kids! All kids are messy!). The restrooms are good for a quick diaper change. The playroom isn’t dingy. It’s a-okay. The staff… yeah that is a small issue. I’ve over heard the younger staff complain out in the open about a customer or even their own boss. It’s like they have no filter and don’t care that we hear them. I’ve been here a dozen or more times in the past three months, I don’t need to over hear rude comments every time. That’s a no no! Overall 3 stars… Maybe in a few more years it will get better… Maybe not.
Delores J.
Évaluation du lieu : 5 Columbus, OH
If you are going to go for fast food chicken. Try a nugget; Ill bet you can’t stop at one. The waffle fries are so good. If I wasn’t careful I could really overeat here it is so delicate and almost melts in your mouth. Yep the chicken is that good. The salads are delicious too. I love the avocado lime dressing. Yummy.
Shaun H.
Évaluation du lieu : 5 Marysville, OH
Chick-Fil-A is really the best of the best in regards to fast food chains. I really admire a company that puts their principles into action over profits(remaining closed on Sundays) and I really don’t care what others think of it. With that being said Chick-Fil-A couldn’t stay in business without having the best chicken in the business and there’s no doubt here that when it comes to chicken you’re not going to find any fast food chains with better chicken. Yes Popeyes! chicken is totally awesome but it’s also a totally different style of chicken than Chick-Fil-A. I think the only food that could challenge them is Raising Cane’s chicken. Not only is this restaurant clean and brightly lit, with very friendly people but you will also find the place really a great place to take children as they have a huge area for them to play in. I typically get a spicy chicken sandwich and a side of chicken noodle soup(which is delicious) but their wraps, especially the grilled chicken wrap is great if I’m in the mood to eat a little healthier. At many fast food restaurants the«healthy» food is something you suffer through when you’re watching your waistline but not the wraps here, I’d order them just because they are that good. Their fries are really good *IF* they are just fresh made but I find once they get to room temperature they really are pretty average. So make sure that if you get fries you get them hot and eat them while they’re hot! P. S. try all of their sauces too with your chicken, especially their version of Sweet and Sour as it is the best sauce you can put on chicken that I’ve tasted just about anywhere.