DSW Designer Shoe Warehouse

Have to post an amazing story of DSW. Everyone always tells the bad stories so since DSW did a really good deed I thought it necessary to post a good company’s efforts. So DSW had an ad for a free wrap with the purchase of two pairs of shoes (and free shipping by the way) for the Thanksgiving day weekend. The ad did say while supplies last, however I ordered the shoes at 9:30 Thanksgiving morning. So when in the middle of my ordering the site advised the free gift was gone I was thinking how could it be for the holiday weekend if it were gone so quick. The following week I contacted DSW and the first person I spoke with was very unhelpful and not really concerned with keeping me as a customer. So I went the further step and contacted the corporate office. They were EXCEPTIONALLY concerned with the treatment I received. Not only did they understand that I received unacceptable treatment but understood the reason for my issues (which was if the item was sold out on Thur. night or Sat I wouldn’t have been upset but at 9:30 am the day of the sale didn’t make sense) and indicated going forward they would review their advertising in conjunction with their supplies. And as a bonus for my reaching out to them they contacted several stores and found one of the wraps to ship to me. That is a company that listens to its customers and one I will frequent. Thank you DSW for being responsive to the consumer.

It’s never been a time that I’ve walked into the store and they didn’t have anything that I did not want. Before I can even ask a question about the products that they have, they were right on it and actually help me locate some of the shoes. I also enjoy the clearance rack and the different variations of shoes that they have. I love stilettos and they really have a big selection of those

The seasonal styles (such as boots or sandals) are featured towards the front for easy selection.
Off to the side is a decent selection of handbags. There is a variety in the color and style.
One thing I like about check-​out is the cashier will note which discounts you have available (DSW Rewards, Birthday, etc.) and ask if you want to apply any of them to your purchase.
This is my first stop for shoes as I have good luck finding cute shoes in my 5.5 — 6.5 size range.

I have shopped at DSW stores all over the country. My fave thing about DSW besides all of those shoes? The coupon policy! Expired? No problem! And, up to three at a time! Sweet! Was in a DSW in Bethesda, MD a week before I visited this location and scored an awesome pair of Nikes and Tevas. All three of my coupons were accepted, even though two were way expired. The shoe dropped at this location. A mere week after my shoe score in MD, I was informed at this location that DSW stores no longer accept expired coupons! DSW, this is a bad decision. When we save more, we buy more. Your prices have risen steadily and noticeably over the last few years, while your clearance area and sale items have declined. Birthday certs were always $ 10, now they are $ 5. Without your great coupon policy, I might as well shoe shop at department stores. Please reconsider…
Must note… I was in recently and discussed new coupon policy with managers Sophia and Brian. They were so wonderful! Really concerned with my unhappiness with the new policy. Top top top notch cutomer service!

If your looking for customer service this place nails it. If I ever have questions they are all over it, if I ever have problems they don’t ask questions they correct the problem, selection is huge and prices are very reasonable.
I would check them out if your not already familiar. Make sure you sign up for the rewards program as they send coupons to you for the money you spend with them.

OMG I love Shoes! OMG I LOVE DSW! oMg I love shoes! OMG I love DSW! Omg I love shoes!!!
Did I tell you that I freaking LOVE SHOES & DSW!!!
I shop at DSW at the stores and wait for it, wait for it, wait for it…
ONLINE TOO!!! I love DSW! I love SHoes!!!
I have a rewards program and guess what? Hubby has his own rewards program bc wait for it, wait for it, wait for it…
Hubby LOVES SHOES!!! Hubby LOVES DSW!!!
If you LOVE SHoES!!! You will LOVE DSW!!!
Just stay the heck out of me & hubby’s way bc, yep, you guessed it!
OMG WE LOVE SHOES!!! OMG we totally dig DSW!!! Lol

There are aisles and aisles of well-​organized shoes here… what more can a consumer ask for?
I really love this store now that Filene’s is gone… sorry, it’s true. It’s more welcoming and cleaner and… I dunno I just love it.
And the staff is extra extra nice. I don’t remember that from the Filene’s days. There are tons of shoe options for both men and women. I don’t think I’ve seen kids shoes here. Then again, it’s a huge store so perhaps they’re hidden somewhere in a corner. There are also pursues, scarves, hosiery, and a massive clearance section. And the more you spend the more coupons you get. Watch out– once you buy into that system it’s hard to get out.
The one drawback is that the options in the store aren’t always online. I found a really cute shoe but the store did not have my size so I looked online when I got home and the shoe didn’t even exist online. sadface.

All your shoe needs and more. Wife loves Filenes basement that is collocated.

One word: LOVE. This place I could drop several hundreds of dollars on shoes. Ugh. Definitely one of the first places I choose to go to when I need shoes!
LOVE!!!

In the words of Ren and Stimpy — Happy Happy Joy Joy!!! I have never seen such a wonderful combination of shopping experiences before. A DSW and a Filene’s in the same building! Happy sigh…
They have a great selection of shoes here. I have found high end Cole Haan’s for example as well as Steve Madden’s (pissed that I found a pair of Madden’s I paid full price for at a reduced PLUS 50% off price! Oh well…) and of course the ubiquitous ‘Joewhatshisnames’ brands. I love it when they have those wonderful signs up that say how much of a percent off you get on top of the regular price!
Extra cool points are awarded because you can take the something you want to buy (or something similar to what you have) to the shoes and see if they will fashionably work together. Go! Get your shoe shopping on here!!!

My blue heaven! I LOOOVE DSW. Ok, my favorite is the back of the store. What can I say, I’m a bargain shopper. All good deals are in the back of the store. I bee-​line past all the newest (not marked down) styles and head straight to the 8 ½ row.
So, most of what’s back here is kind of dorky, and not really my style. But the cool thing about these shoes is that one’s person’s reject is another persons compliment. Back here, you could find lime green flats or a high heeled boot with silver studs. This is also the place to find end of the season leftovers. Now, you better not be caught dead wearing sandals in the winter, but if you have the storage space, it’s a great new season treat for next year. Just choose a fairly conservative style. You know as well as I do that styles practically change every month. Pick the classics.
The Sawmill DSW is my preference because it’s connected to Filene’s! How perfect is that? And to make it even better, you can take your items from both stores to the same register. They went ahead and thought of everything, didn’t they?