Evans Carpet Junkyard

I’m not one to drop a one-​star review, but this place was really a letdown for me. Yeah, they have a huge selection of carpets with relatively low prices, but their services suck — in a HUGE way.
In an effort to support local business, my girlfriend and I decided to check out Evans Carpet Junkyard when we needed a new area rug for our bedroom.
When we arrived, Dave, the salesman was very helpful with selecting a rug for our needs. He wrote up the contract and told us it would be 7 — 10 days before it would be ready, and we will receive a phone call.
After not hearing anything after 18 days I called them. The man I spoke with on the phone had not one iota of professionalism. He couldn’t tell me when the area rug would be ready. There was no apology for the inconvenience of having to wait longer. He didn’t even offer an explanation as to why the rug wasn’t ready in the estimated time frame that was given. The conversation concluded with, «sorry I can’t help you». WTF is that?!? They obviously didn’t want my business. I was pissed.
So, after about 10 minutes of fuming, I called Evan’s Carpet Junkyard back to cancel my order. The woman I spoke with was just as un-​helpfull and unprofessional as the man was earlier. She didn’t offer an apology or an explanation as to why my rug wasn’t done on time. Nor did she offer a time frame in which it would be done. She had an attitude that was sort of like ‘yeah, whatever, we don’t need your business anyway’.
There’s one explanation for the poor service I received: if you’re not bringing several hundred dollars worth of business to Evans Carpet Junkyard, they won’t be interested in doing business with you.

Ann is great to work with ! Help out with selections and explained all the chooses. They are coming out next day to measure .
Will defiantly come back there again !

Don’t go on a Saturday! If you do, hover immediately around the desks! There’s no line or take a number system (take a number would be great!) and getting someone to spend time with you on a Saturday is difficult. It was our first trip and We had a budget and style in mind based on a lot of research and visits to other stores. Ray was very helpful comparing what costs would be with various styles and their (Evans) install vs. other contractor. He knows carpet. Face weight isn’t listed on the rolls, so if this is a factor, definitely go during the week when they can call the manufacturer. When we were nearly decided (just calling the installer to verify that size roll would work) Ray had to go away and help another customer. We spent the next 10 minutes trying to get his attention again to ask him to hold the carpet roll.
I stopped back in to pay for the roll on a Friday afternoon and it was not too busy at all. Ultimately we found a wonderful carpet at a wonderful price and will return on a weekday if/​when we need more carpet.

I found out, when you get a carpet from Carpet King, they send the order HERE to Evans. So cut out the middle-​man and skip the markup. Evens is a no-​frills, go-​find-​what-​you-​want kind of place. LOVE IT.
It’s a huge 1-​room warehouse, with hundreds of enormous rolls of carpet everywhere — all textures and colors. Leaning up along both walls are «remnants», which are rolls that are almost all gone. These are GREAT deals.
The salesmen really aren’t «sales» type of people, which is nice. They are very helpful. Definitely a «wholesale» feel.
I decided to have my bath mats made for me from carpet. I came to Evans and found a nice, dark brown «remnant» roll (4′ x 11′) and am having 4 rugs cut from it:
3′ x 5’
30″ x 30″
and two 22″ x 44″
All for around $ 50 TOTAL. (They «seal» the edges, or whatever that’s called.)
Picking up my rugs this week & will update!
**Update**
Carpets are perfect. I miscalculated & forgot to add the actual remnant for $ 20. (Rugs are $ 1 per sq ft to bind/​seal.) So my total was $ 73 for all 4 rugs.