I have gone in here a few times, probably a few times too many, and each time the store associates have been jerks to me. I wear a size 12⁄14 which they honestly don’t really cater to, but who says I’m coming in to shop for myself? Perhaps I’m buying something for someone else. I always get strange looks from them, not to mention the uppity, pretentious women that shop here. You’d think Express would want the business, but I guess not. That’s perfectly fine with me. I will take my business and money elsewhere. The clothes here are waaaay overpriced anyway. You can go to Old Navy or Forever21 and find the exact same clothes for much cheaper.
Kara K.
Évaluation du lieu : 3 Columbus, OH
This Express is rather large and very pretty. I love the new design, but my issue with this particular store remains the same as it did before the remodel. The sale section: does it even exist? If so, where is it? All the other stores have them, so why not this one? I love Express and wish I could afford to shop at full prices, but I just can’t. Instead I end up using my coupons or going to another Express store that actually has a sale rack.
Meghann T.
Évaluation du lieu : 3 Reynoldsburg, OH
This EXPRESS store is obviously huge and gorgeous, but the customer service sucks. It is so effing uppity in there, and the staff never wants to help you; they are always«too busy,» putting away stray clothing items. UM, sowwy, but I think my quest for a medium in this here sweater is much more important than straightening those stupid leggings. Also, please pay attention to how they ring up your items; I cannot tell you how many times I have been overcharged and how many times the discount wasn’t even applied. Polaris Shopping Mall’s EXPRESS may be smaller, but they have better people working there.
Allie L.
Évaluation du lieu : 4 Columbus, OH
I was REALLY impressed with this Express. The only other one I’ve been to was in my hometown growing up(which was extremely small). The brand, in general, has gotten a lot more mature in its style. It’s not just skin-tight bold colors. There are a lot of prints, sweaters, and accessories. I LOVE their jeans. I’ve looked and looked for jeans that fit(I’m petite and short) and their jeans fit like a dream. So happy. Staff at this Express was extremely helpful(we were asked if we needed help a few times) and they have a lot of dressing rooms so we never had a hard time trying things on. An employee was always asking if we needed a different size or color. Love it.