Gahanna Family Practice

I really like Dr. Cox, but I was really not a fan of Dr. Lake. I found her inattentive and rushed. I work in the medical field and I understand being in a hurry to get with your next patient, but you should never let your patient feel that you are rushed.
Anyway, I was recently in a car accident and ended up having to go to the ER in an ambulance. I was told to follow up with my normal physician, so I called this office the same day and the receptionist (rudely) told me they don’t see car accident related injuries. Annoying and weird (Hippocratic oath??) but understandable I guess if they don’t want to end up in court. Okay. So I asked if they could refer me to someone else and the receptionist goes «oh I don’t know of anyone» and that was that. Just hung up.
Edit:
Two days after posting my review I received a certified mailed letter saying that they will «no longer be able to provide medical care for me and my family.» Not that they were caring for me any way. So in addition to being incredibly rude, they are apparently also very thin-​skinned. This, to be honest, is the fastest they have ever gotten back to me on anything.

Some of the staff is great. Dr Lake is very unattentive, to busy to get out of work (I ALWAYS WAS THE LAST APPOINTMENT). At my last visit the nurse that always did my blood draws was out and the replacement nurse was not sure of what blood tube to use. She called the lab. She was missing a tube and just looked at me and said I know this one will do. Well my blood work was all messed up, tried to let the Dr. and nurses know what happened, no one cared. I was met with the most uncaring staff ever. I was a patient of over 10 years, always told myself to go get a second opinion. Guess what it was the best thing that I have done. I regret having wasted all the time from work just to fit into her schedule.

I was a patient for a couple years but did not like the customer service I received. Didn’t feel they really cared about the patient but mainly just saw me as a paycheck. I’m finding a new doctor now.

I have been a patient of Dr. Lake for some time. Her staff is friendly and professional and always upbeat. Dr. Lake herself is kind, caring and never gives up. After several years as her patient, I suddenly developed problems with balance, tremors, rapid weight loss, gait, and orthostatic hypo-​tension, leading to episodes of falling. Through all of this Dr. Lake stayed positive and helpful and kept searching for answers. I have lost my in insurance, so I no longer see Dr. Lake as much as I’d like to, but I have absolutely have no problem referring someone to her and saying she is one of the best Doctors I’ve ever known.

I keep meaning to find a new doctor, but the office is terribly convenient to me. The staff is wonderful. They are always very friendly, but the doctor spends very little time with me. I often feel she’s not truly listening to me, but humoring me. She diagnosed me with asthma — I only ever have problems breathing when I experience anxiety. When I mentioned this to her and suggested I might have anxiety with dsyfunctional breathing I’m certain it was everything she could do not to roll her eyes at me. She can be very smug.

Very nice and friendly operation. I used my insurance provider search and this was the closest one. I was very pleased with everything… other than having to give blood. But they drew it without any mishaps.