Game of Western Columbus

Wow this place looks great since the last time i was here! This place has came a long way from the old smokey bowling alley before. My kids loved the game room and laser tag its a really a go-​to place for familys my husband was like a little kid in the laser tag… Employees seemed eager to help with every need we had. Overall really great place i will be coming back!!!

Wow! This place is Great! Staff was very friendly. They went above and beyond with taking care of me and my family. The city pub has the best wings in town! Thanks again we will be back soon.

I just experienced terrible customer service at Game of Western Columbus. Four friends and I arrived with coupons for two hours of bowling for $ 7.50; we even called ahead to confirm availability of a lane and were assured that we would be able to bowl. Upon arriving, however, we were told there were leagues and that no lane was available. We explained that we had called ahead, so the attendant went to ask a manager what they could do for us. We stood at the desk for 15 – 20 minutes and then walked out after literally never being spoken to again while watching many other customers be helped. We understand that bowing alleys cater to their regular league customers on league nights, but by completely ignoring us for 15 – 20 minutes, this establishment ensured they will never receive money from us.

This place is a joke. The employees are clueless to there jobs. Came in for my 3 nephews to bowl a couple of games at 3pm and was told they couldn’t sell us Lanes because of leagues coming in at 6pm. But 20 minutes later they let other people bowl. My kids bowling team Bowles here we are in here all the time and get treated like this!!!

This place isn’t bad if you got some money and we ready to spend the next few hours hanging out with friends. It’s cheaper than many other bowling alleys around town, and newly renovated. I’ve been to this location twice and the second time I went. Disaster struck. I see that the drinks make up for the low bowling price ($ 2.25 for a cup of soda). Our bowling alley completely stopped working 3 times within 2 hours, and each time we had to contact the front desk. They said that because the bowling lane was breaking so much, we would relieve extra bowling time. No time was added. The newly renovated building looks great on the inside, but not so much on the outside. The second experience was definitely not as pleasing as the first (when we had no problems), but it wasn’t bad all in all.

Just moved to this side of town and have to say it’s the best fun I have in a week. I live so close I always bring my friends and family and it’s a blast every time. The employees are very friendly and always let me know about upcoming events they are having. The food is good and prices altogether are great. Some of the lanes mess up a lot but the employees are great on giving you the best experience there.

The people are very rude here like the lady behind the food counter that works there acted like me and my friend was bugging her when we was ordering food and stuff and had a hateful ass attitude i’m never coming back here again this was very poor service with rude ass attitudes

I grew up on this side of town, and I am so happy to see how nice this bowling alley has become! In high school, it was smokey inside and a bit run down. Now that Game has purchased it and given it a makeover, it’s so nice inside! I hadn’t been in years and was surprised to see how much it has improved. Now, they have a nice arcade, and you can even play laser tag! I’m not sure of the bowling prices per game, as I was here for a fundraiser event. The food seemed to be a fair price for what was offered, and their menu had a variety of bar/​pub-​style foods. We had the pizza, which wasn’t amazing, but was good for the price. The woman behind the counter said that they make their dough in-​house. I also like that they play music videos on the big screens that hang over the lanes, and had the black lights and specialty lighting that you expect for night time bowling.
Great improvements! I’m happy not to have to go all the way out to the northeast side to have a night of bowling.

I had a blast here the last time I went! I’m not a big bowler… bowling is bowling to me, pretty much where ever I go. But I had a ton of fun in the game room! They have a whole bunch of really cool games! I ordered a pizza and it was fine — pretty much what you’d expect.

My daughter wanted a bowling party for her 13^th Birthday so I called around town to get prices. While Western Bowl was the cheapest, it was still $ 150 and that only covered an hour of bowling. It also included food, decorations and a gift card toward the game room for 10 people. I didn’t really need the other inclusions so I bought a Groupon for $ 25 for 6 people for 2 hours of bowling, shoe rental and a pitcher of pop. When we arrived we were told that because we didn’t purchase the $ 150 package, we were not allowed to bring in the cake that I had for her birthday. If we wanted to stay, we had to leave it in the car. It was 85 degrees out and I knew that the cake would be ruined if we left it out there. I thought this was a bad way to do business. I will not be returning.

We had the opportunity to experience the bowling ally at its busiest time, a state tournament! Safe to say we have been to many ally’s most from the Cleveland area but this is above and beyond just a bowling ally. It has a beautiful and clean facility, the furniture is in excellent condition and includes sofas and a beverage coffee style table on the lanes for the comfort of the bowlers. The staff was extremely courteous and pleasant given the stressful nature of having every lane full and and constant demands. The equipment was in excellent condition and had no major malfunctions. We indulged in lunch as we were here through that time frame, this is NOT typical alley food! The prices seemed high for bowling ally items but the quality and portions were beyond words!!! I not say enough great things about this establishment. Make a full date night out here. Enjoy dinner, bowling and arcade games and enjoy a few beers!!! Next time we make the trip to visit family in Columbus we are making a family night out here! Thank you all for your attention to detail. Keep up the great work. I would even give it more than 5 stars!!!

I bought a Groupon to use here for 3 games with shoes. I arrived on a Saturday at 5:00 to use it but was told there would be an hour and a half wait. I’m not exactly sure why. Maybe I should have shown the Groupon after I got the lane, because the first 15 lanes were all open along with a few scattered among the ones being used toward the other end. There was a lady at the desk scheduling a birthday party and the times for that were 2 – 4 or 3 – 5, so parties should have been ending now leaving lanes open.
I will be better equipped to comment on actually bowling if I ever get to do so. So this is just a warning for anybody else with a Groupon or thinking of buying one to be careful what day and time you want to use it.

This bowling alley has spent quite a bit of money to fix the appearance, but not much on the quality of the lanes. Their lanes puts gashes in my ball and have to make too many calls to the desk to fix the lane. Really not trying to buy a ball each year. Will be looking for a better alley for league, going forward, for their prices I know there are better.
Supposed chef is dirty, witnessed him leaving the kitchen numerous times and return to kitchen without washing his hands. The bathroom is one of them. Not sure if he wears gloves behind the counter, but if you can’t wash your hands, I will pass and eat before I come here. The vending machines are good, though.

I love taking my son here for tournaments. Not quite as nice as our home house, but not bad! Food is good and they really do a great job with the seating. Consistently impressed with the service I get when we bowl here. Good stuff.