German Autowerks

These 1 star reviews are ridiculous John and his crew are top notch. i would give 10 stars if I could. I have been using him for years now for all of my vehicles. He goes the extra mile or 10 miles for me every time I bring in a car. In fact one of the reasons we purchased our last vehicle was because if German Autowerks. I knew if my car had an issue that I had a very dependable and affordable mechanic to work on it. I just personally want to thank German Autowerks for all the work they have done on my cars over the years.
by the way i own bmw x5, audi tts, and vw jetta all of which i trust German Autowerks to do all my mechanic work.

If I could give this place zero stars I would. My husband took his 03 Jetta here with a battery issue and asked if the struts were bad. The manager told my husband the struts were not Volkswagen parts and all needed to be repaired. He quoted my husband $ 1600.00 dollars just for struts. My husband called another company for a second opinion and he was told struts should never be over $ 1000.00. After taking his car to the second opinion the company informed him the struts were genuine after all. This place point blank lied! They did managed to fix the battery but left left the check engine light on and didn’t recalibrate. In my option this was a tactic to make a person who has no idea about Volkswagens to come back and spend more money and time… DO NOT waste your time on this cut rate place.

Had a great experience with these guys when my 2004 Audi A4 started acting up. There were quite a few things wrong (which wasn’t surprising) but I really appreciated that they took the time to explain everything to me and gave me such fast and courteous service. I’m really surprised at the negative reviews on here regarding Audis — as I said, my experience really couldn’t have gone better!

The owner called me about my previous review. Unfortunately the call was not a gesture to fix the situation, but instead an attempt was made to offer an explanation that would convince me that my point of view was incorrect. While the act of reaching out was certainly appreciated it hasn’t changed the circumstances behind my disappointment with German Autowerks. I truly wish that the experience had gone differently as I was hopeful to have an alternative to the dealership. As things stand i don’t think future visits are a possibility.
As a side note, It’s also not a particularly good sign that it took a negative review online to provoke an escalation of this matter.

They have been maintaining my Audi A4 for years. John, the owner, is great. The mechanics (Lenny, Ron) are fantastic. Always take the time to explain everything they’re doing. Very friendly, very reasonable prices, no surprises. If you have a German automobile, do not go to the dealership — these guys are pros.

Nice guy. Had my Audi there for it’s 70K checkup and a couple of other items. Tells me it needs gaskets replaced. After 3 day tells me its ready. When I arrive i find out that the check engine light is still on. Hey, I brought it in to be fixed! The final slap in the face is when he tells me I am leaking window washer fluid as I’m going to the car. Really! Didn’t they think I would have wanted that fixed if they had told me about this. As I leaving the shop we both know my car needs maintenance now. Not a good feeling after getting your car worked on for 3 days
Think they are good for general maintenance (i.e. oil changes), but it’s worth 30% more to me to know my car is fixed right

I love bringing my 2006 VW Jetta here. These guys are fast, courteous, and knowledgeable! Additionally, they offer services that are about 30% less than what the dealer charges. I’ve been visiting these guys for the past couple of years for my oil changes and a couple other maintenance issues. One more bonus is the WiFi while you wait!
Good job guys and thanks for being there!