Giant Eagle

On any other visit I leave extremely pleased with the help I get from the meat department. EXCEPT for yesterday. Yesterday I encountered Karen. Karen was very rude and spoke to my sister and I in a very nasty tone. Needless to say I like the guy that’s normally there. Please NEVER substitute her ever again.

This used to be the closest grocery store to me, and yet I would go up the road to Meijer. Why? Prices, and parking.
The store itself is a pretty typical GE, with a good selection and decent service. Prices, as with GE in general, tend to be high. Yes, the card offsets that, and you get discounts if you buy gas, yada yada. But if you don’t go often you don’t get the full advantage of those, and even when I was shopping at GE a lot the overall cost was a bit higher than other places. Well, back when you got super double coupons and I was getting prescriptions there (and thus free gas,) then it was cheaper, but they’ve closed up some of those programs because people like me were getting too much for free…
Anyway, this store is decent enough. But the location is horrible. I think they just bought a lot that is too small. Parking is crazy– spaces are narrow, aisles are narrow, road access is awful. Even when it’s not busy things back up. Just– no. Too stressful.
I stopped in this week because I happened to be nearby. I will not be back.

Today I bought 2 wild caught spinach and feta salmon burgers. As I was eating I found a rubbery worm-​like creature in my fillet as I have posted in a photo above. I understand things happen but this is very unsafe and concerning for consumers.

This is one of the largest locations I’ve been to without it including all the dining options of a Market Place inside. The pharmacy is located on one end and a Starbucks is located on the other end.
I honestly can’t say there is any one area this location excels over the other ones. I haven’t noticed if there is a larger selection of frozen items, organic items, meats, etc.
I’ve only stopped there after work and like a lot of grocery stores it seems busy during the 6−7pm hour but other times the wait isn’t long.

I have shopped @ this GE store for about 3yrs. mgtmt all business but professional. Regular employees, Outstanding ! Always polite and helpful. This is evident thruout store I worked in this industry for over 42 years and am impressed with what I have experienced. Have tried other Giant Eagles but the personnel is what brings me back to this particular store. HR is doing a good job of placing people in the right spots so they can perform well.

Do not use this pharmacy. They charge private pay patients more than insurance company. This is insurance fraud. This is illegal. They also have no customer service skills.

I like Giant Eagle but I will drive farther to go to a different one than this one on Sawmill Road. I have had two negative experiences here. The first was when I tried to return some meat that I had bought the week before but had become spoiled two days before the sell-​by date. I didn’t have a receipt but the meat was clearly labeled and smelled awful. The customer service rep did everything but actually say that I stole it and I did not get a replacement. The second incident was just this week when I noticed the cashier ringing up some heartburn medicine that I wasn’t mine. I told her that and she actually argued with me, asking how it could have gotten in the middle of my groceries. I only had about 10 things and the woman in front of me had purchased a lot of OTC medications so it clearly was hers. The cashier argued with me about it being in the ‘middle’ of my groceries. They could take some tips from the nice guy in the butcher shop, he is amazing and now the only reason I will go to that particular GE is for that.

I shopped Giant Eagle in New Albany before moving to Dublin. I must admit the Sawmill store is a disappointment. The store feels unorganized and seldom have I found more than a few of the check-​out lanes open, even the self-​serve ones. I also feel like this location has less selection of groceries available.

Soooo I’ve been shopping at this Giant Eagle on a weekly basis since last summer…
Yeah I don’t know how I missed reviewing it either.
At any rate, I really do enjoy Giant Eagle. Previously, I did most of my grocery shopping at Kroger. While I do still pop into Kroger from time to time, I do find that I like the selection and prices at Giant Eagle more overall. Also, the fuel perks you get at Giant Eagle are probably the best I’ve ever encountered for a store. If I have any complaints at all, I would say that I wish they would get rid of the trees in the parking lot (mostly because they take up space in an already congested area), and I wish there were cart corrals in each aisle of the parking lot.

Could it be? Have I been converted?
Out of all the Giant Eagle’s in central Ohio. this location tops in at numero dos on my list.
In the past I have had nothing, but terrible experiences with Giant Eagle from bad product placement, store smelliness, and the extra high prices people force themselves to pay to compensate for their gas perks.
I probably will never do all of my weekly grocery shopping at Giant Eagle… my heart still stands with the smaller cheaper markets.
However this location has others beat.
Their salad and hot bars here are not too shabby. There was pretty much everything I needed to make a great tasting salad, and if I needed anything else to go with it like soups, or… fried chicken… or chicken and dumplings. then they had that as well. Not to mention they also have the counters where you can have subs and sandwiches made, or pick from other pre-​made items.
The old cashier lady was salty and reminded me of an elementary school lunch lady, so I couldn’t help, but get a laugh out of it. She sure cheered up when regulars stopped in.
Perhaps that salty cashier and I will be on better terms. I can definitely see myself stopping here for lunch more often.
Plus that side Starbucks entrance? Totally awesome. Thank-​you for not forcing me to contend with angry-​couponing-​Soccer Mom’s pushing their shopping cart death machines out the main doors. This avoids annoying situations and gets me in and out so much quicker. Kudos!

Awesome store that has everything. They even have free wifi here and I’ve seen a lot of people studying in their dining area… which also has a Starbucks. I also love the meat department and market places at all Giant Eagles. A lot of times you’ll find different types of marinated meats and cooked foods at different Giant Eagle stores because their cooks are always trying new things and asking the shoppers for their opinions.

If I could award a grocery store with a best in class, it would be Giant Eagle.
I was a die hard Kroger-​er for a LONG time, until I walked into Giant Eagle.
What really got me was the quality of their produce.
That and the fuel perks (nearly double Kroger, and you can use more than $ 1/​gallon).
I am a Giant Eagle-​er now!

I’ve been a fan of Giant Eagle since I lived in Pittsburgh, where they are ubiquitous. C-​Bus is pretty thick with Big Birds as well. This location is closest to my home and is the one I visit most frequently. It’s a little less busy now that there’s a Giant Eagle Marketplace on Tremont, but that only makes shopping here more convenient as there is very little crowding anymore and the store is comprehensive enough to have all the day to day necessities covered.
The pharmacy staff at this Giant Eagle deserve special recognition. They are very friendly and knowledgable. The one pharmacy guy, Bill, seems to know everyone. It’s as though they built the store around him.
The newer liquor store and refinished wine areas are a nice perk, too.
Speaking of perks, the Fuel Perks are nothing new but are awesome to have. If you do any significant amount of shopping online (like on Amazon, for example), you can really rack up Fuel Perks really quickly. We haven’t paid full price for gas in years.

I do love Giant Eagle, as well as the gas perks.
Really like the meat department. Always receive a good quality cut and fairly tasty.
The better half enjoys the beer department, much larger selection than what you would find at Meijer or Whole Foods.
Wide variety of general groceries, and the pricing is very economic.
My downs? The produce department is not well tended and frequently there is rotten produce in many of the displays. I often have issues finding a decent tomato, and similarly when they had the corn display which was out a bit longer than it should have been.
On one of the recent nice days, trying to get a little exercise, I did ride my bike up to the store to get something for dinner. This location, for some reason, does not have a bike rack.

I’m very picky about grocery stores. I spent 6 years in high school and college working in a grocery store and my standards are pretty high. That said, I haven’t had a bad experience in this store. The staff are friendly, helpful and know the store very well. Really, the only awkward time I’ve had in this store was during their remodel but the management put out maps and signs on shelves as they moved products around to complete the work. It made a constantly changing store layout much easier to navigate.
The products they stock are excellent, there’s a variety of fruits and vegetables, deli items, and packaged foods. You can find pretty much anything you want and if they don’t have it, just ask, they will order it for you. The addition of a great wine and beer section and the state liquor agency makes this a one-​stop shop for your weekly shopping trip in addition to the special trips before holidays/​tailgating/​whatever.

I love this store. I love Giant Eagle anyway, because their staff and management go above and beyond the call of duty to ensure their customers have a wonderful shopping experience, but this store in particular is wonderful. I haven’t yet had a bad experience here.
If you want top-​class products and a lot of variety, Giant Eagle is where it’s at. Depending on the neighborhood each location is in, you’re going to find more of one thing than another, especially in regards to ethnic food. I think Lincoln Village on West Broad St. has more Hispanic items than Sawmill-​Bethel (the subject of this review), but this store in particular seems to have more Indian and Asian foodstuffs, which is perfectly okay with me since that’s what I love to eat.
Overall, the store has been remodeled from top to bottom, and it’s positively lovely. The state liquor agency is a huge improvement. You can find products from local breweries and wineries here. Talk about boosting and supporting the state economy! I love it!
The produce? Hard to knock it. They take excellent care of the bulk produce. Bruised fruits are removed from the floor and everything looks spectacular. My only pick is that they haven’t had blood oranges recently, which makes me sad. However, their selection of fresh produce is second to none. I think only Meijer and a few Kroger stores have had produce that looks this wonderful on a daily basis. They bring in seasonal local produce, too, which is great for the local and state economies. It’s apple season, so I’m looking forward to the Ohio-​grown McIntosh apples.
The other fresh departments — meat, seafood, bakery, deli, cheese shop, and prepared foods — are staffed with the friendliest, most polite people I’ve ever encountered. They can get pretty busy, especially on weekends, but you’re always greeted with a smile and you always get excellent customer service. There’s a lovely indoor café, too, with free wi-​fi. If you get something from prepared foods or the hot foods or salad bars, you can sit down and eat your meal. There’s an outdoor café, too, in the event you feel like eating outside. It’s also refreshing to see that not only are the people working behind the counter working hard, they’re having fun too. They’re always laughing and joking with each other while they serve customers. They also know their regulars by name, and regularly have samples out. There’s one lady in the cheese shop — her name is Lydia — who is an absolute doll. She’s very definitely a foodie, and she really knows her stuff. She can tell you just about anything you need to know about the different cheeses. Last week she had samples of an almond-​fig cheeseball out, and it was delicious! She’ll even tell you what breads, crackers, and meats go with the cheeses best, which will inevitably take you over to the deli and the bakery. In-​store marketing at its finest.
The parmacy/​wellness section has also been remodeled. It, too, looks high-​class and is never disorganized or filthy. I wandered over while my mom was shopping recently just to see what all they had. I’d never seen so many vitamins and supplements in my life except at places like GNC. The staff that work this particular department are also exceptionally knowledgeable. Mom gets her prescriptions filled elsewhere, but she had a question for one of the pharmacists and despite the fact that her prescriptions aren’t filled at this store, the pharmacist was happy to help her.
Can’t forget the in-​store daycare center, the Eagle’s Nest. Parents can drop their kids off (ages 3 – 9) while they shop. There’s also dry cleaning available. You can get your shopping done while you wait. They also just opened a Huntington Bank branch in the store, too.
Price-​wise, it’s a tad spendy to shop here. Things even out if you have a Giant Eagle card. USE IT! Fuel perks? Invaluable. We have saved so much money on gas just by being Giant Eagle customers. With gas prices being what they are, knowing we’ve saved money on our next tank is a huge relief.

The first time I went shopping by myself with my 4 week old newborn I tried to get in and out as fast as I could. By the time I made it to the checkout line my little one started to fuss and cry. One of the workers that was not on the checkout line asked if she could help me out and she sang and talked to my baby to calm him down while I was rung out at the register. I was so greatful. That made me a customer for life.

This Giant Eagle is beginning to feel more like an «open market» than a grocer. This is in part due to the attendants that «specialize» in specific types of products such as: Pharmacy, Wine/​Liquor, Meat, Bakery, Dining, Coffee, Customer Service, Laundry.
You can buy local farmers milk here. It’s slightly more expensive but there’s a $ 1.50 deposit on every $ 4 gallon, which evens out. It’s great to see a national chain partnering with local farms.
The pharmacy is lively. Bill and Omar do a great job with customers, remembering your name, and taking genuine interest in you.
In addition, this Giant Eagle recently renovated their liquor area. Instead of checking out in the front or waiting for someone to confirm your age at the self-​service machines, you can now conveniently purchase alcohol from the associate inside the liquor section, «market-​style».
Like most grocers, this Giant Eagle also has a Starbucks kiosk. However, there’s a very high-​value dining area next to this Starbucks. For example, you can get two large crab cakes and two side dishes of vegetables for just $ 5. It’s practically a steal. (Not to mention, the donuts in the cakery are also good, and cheap.)
There’s also a very kind lady who works the late-​night shift at this Giant Eagle. She’s attentive and warm, and makes you feel like you’re *not* a weirdo for buying sushi at 4 in the morning.
Last but not least, the Fuel Perks program is valuable. It’s great that you get discounts on food when you buy the gasoline, and likewise. Also, the self-​service check outs are superior to other grocer’s self-​service options, and are usually open into the wee hours of the night.
Overall, the ²⁴⁄₇ hours, perks, quality, and service keep me coming back.

You know what? This place is expensive, but I still don’t care.
This Giant Eagle has everything I need, has a good variety, has a cheese shop, and a fancy wine area. When I go to other grocery stores in the area I can never get nice ingredients or a decent variety – I always do at Giant Eagle.
Lot’s of people complain about the prices but if you are clever it’s no big deal. Use your rewards card and make sure to refill with your gas perks and it all balances out in the long run.
They recently added a liquor store so all my daily nutritional needs can now be met, and I can go buy food too if I nessecary.

This Giant Eagle store is really big, but comparing prices at other locations, this location seems to be a little more expensive. They carry more things, so you end up paying for the variety. If you are going for the essentials, I would venture to another location, but if you want to find something a bit different, stop in.
They recently added a liquor section, that is helpful for one-​stop shopping.