House of Cigars

I was in town for business and as usual I look for the local spots and a good cigar lounge. I was amazed by their inventory and large selection of Cigars. I was even more surprised as how they don’t take care of it. The Cigars are dry due to they not being properly stored in a walk in humidor. The building seems to be an old warehouse so it’s open from one end to the other, their humidity system seems like a homemade contraption, good idea, not effective as the humidity rises and is not contained or controlled. Sad to say I went back 3 days in a row and all three days the front doors were wide open to let the smoke out and allowing all humidity to escape, thus explaining the dry Cigars. The atmosphere and set up is great, I truly enjoyed talking to Tatiana, beautiful young lady… a hottie who I’m sure has a large following of young college kids who enjoy the hookah bar. Chad was very helpful and knowledgeable. The other employees I dealt with were rude or simply ignored me.
I was turned off by who I think is the owner or Manager, a white stocky man with an accent, obviously he is not into customer service as he yelled at a nice lady friend I met there. He rudely told her to shut up and sit down when she offered to help him with the sound system. His dumbass couldn’t figure out the wires, she offered to help and he pretty much got to the point where he wanted to push her.
I think if they invest in a proper walk in humidor and take a course in customer service, it will be a much nicer place and provide quality Cigars.

Huge selection of cigars, drinks, TV.
What else do you need? Great place to kick back, watch some sports while enjoying a cigar from a great selection!

I went in on a Sunday looking to buy a couple of cigars for my dad’s birthday. I don’t smoke and know absolutely nothing about cigars, but the guy behind the counter asked if I needed help finding anything and he showed me where the brand I was looking for was. Then I started asking questions about the size and flavor, and he gave me short, curt answers that made me feel as if I had asked a dumb question. I continued to look around as there’s a very large selection of cigars. After a couple minutes the guy says to me «you’re going to have to make a selection quickly because we’re watching the game in the other room and I can’t leave you in here alone». I was so dumbfounded by this overtly rude remark that I quickly bought the cigar and left. However this was only after the cashier proceeded to stare at my ID, which is from Virginia, for several minutes and then questioned its authenticity. I am 18, but that IS the legal age. I know I probably wasn’t a high priority customer because I clearly wasn’t going to buy a whole box of cigars, but customer service should still be a top priority in any store. The fact is I did not feel welcomed in the store and couldn’t wait to leave. I definitely will not be coming back here anytime soon.

A friend of mine introduced me and my boyfriend to place, and we are hooked! It’s one of few hookah bars that also serve alcohol, too. They’re fod is amazing, believe it or not! I got the chicken sharwma and it was delicious. They are a bit pricey on the drinks and food, but it really is worth it! Great atmosphere, very chill.
Only thing is, that some of the servers aren’t as attentive as I would like. We got unlimited hookah, and waited almost 3 hours to get a refill, which was unfortunate and not the first time. But. I love this place!

Large selection. Large lounge. Good selection of beer and wine. Blues music in the background. Friendly staff. I had a Davidoff Churchill paired with Guinness.
Back to the selection. This place has the biggest inventory I’ve seen in long time. A cigar smoker’s haven. I wished I live in Columbus.

The cigar selection is the best in town. The hookahs are prefect. The music is great. And the staff makes the whole experience amazing!

I have been here a couple of times for a cigar. The selection is nice and the smoking area next door is comfortable. They serve food and wine/​beers as well.

Stopped in here the night before a business trip started. I brought my own cigar, as I had one to waste. They have a decent selection, and most of the workers are friendly. As I was here last night, two employees were arguing as I was at the register on the lounge side of the facility, and that made me feel extremely uncomfortable. The male did well and was not roused by the attempts of the female employee to get him angry. I would most likely not come back here again because I thought the service was not as good as I have experienced elsewhere (the female employee was serving me). My co-​worker waited for nearly 15 minutes to get a glass of Merlot, yet they were not at all busy. I have been to other smoke lounges, and usually the practices are more hygienic than they were here. The most heinous action I saw was the employees would start the hookahs themselves, with no protection on the nozzle, and then hand that nozzle immediately to the guest to smoke. No protective layer. No wiping off or disinfecting. To top it off, they had a DJ playing dance music, however his is clearly not a facility for dancing as the entire floor was filled with lounge chairs. This is not a place for a DJ or dancing, it should keep a reputation of a chill place for people to relax, hang out, enjoy the company of others, and meet new people. I liked the option of being able to sit inside and outside the lounge. Also, the building is very well ventilated so that there was no smoking from other people’s cigars billowing in my face. Instead, it was pleasantly cleared out, while not making the temperature inside too cool for comfort.

I am an avid cigar smoker. Sought out this place through my hotel. Completely understood the buy here and smoke it here. But multiple signs continued to say no to this and no that. When I walked in to the humidor with my friend he was not allowed to go in because he was not smoking (according to the sign). I find cigar smokers are tolerant but not this place. Communicate verbally and lose the signs

As a hookah lounge, this is a great spot. Good service, good prices, customary ice tips, excellent selection of flavors… However, I may just be showing my age, but the music could come down a bit. I just feel like it doesn’t really mesh with the relaxing atmosphere and comfy furniture vibe that I get from the place. Very hard to hold a conversation when there’s excessively loud music exploding your eardrums out. I can understand this in a nightclub, but this is not a nightclub. Work on the acoustics, or just drop the volume a bit.

House of Cigars is a cool spot. Nestled right smack dab in the middle of Short North, HoC is a fully stocked tobaccoist that features tons of cigars, cigarellos, hookah, and accessories.
They features multiple large humidors that contain boxes upon boxes of cigars from all of the respectable brands. For someone who doesn’t know a ton about cigars, I was really appreciative of the helpfulness of the staff at HoC who really know their stuff and use their knowledge to make really solid recommendations.
HoC also features a large cigar bar area with tons of leather couches and chairs and TV’s where people can hang out and smoke in a cool atmosphere.

Went to pick up some stocking stuffers for the Husband for Christmas. The selection was awesome and the gentleman who helped me out was super nice. I appreciated all his help as he guided me through the labyrinth of boxes. My only qualm was how much I reeked like the place after I left. I was only in there for 5 minutes and it was like walking into a gigantic humidor, and the smell came with me when I left. I’ve been to several cigar shops (in the south) and this is the first one that I have ever been to like this. They must need the extra humidity to combat the dry brutal cold of Ohio. All in all, a good shop with lots of variety.

This is a great place to grab a cigar and beer. They have plenty of indoor seating and outdoor. There was a live band which was great!

Just for the hookah lounge–
Nice space with lots of couches and dim lighting. Makes me feel like I’m hiding out somewhere.
Hookah is okay. Prices are okay.
Tip: as a server informed me and my friends, one of the owner’s pet peeves is black and milds. Which is hilarious to me, but it is apparently a real problem.
Also, the music is either hit or miss. either top 40 Pandora mixes or pop music in another language.

Needless to say HUGE cigar selection for the novice to the efficinado. Great help from staff and a wonderful seating area to sit back and enjoy a great smoke.
Two drawbacks: no liquor just beer and wine, and you can’t BYOB

Great selection, high prices, decent lounge.
THE CIGARS/​DRINKS
Gi-​normous selection, but the prices are pretty high. I paid $ 7.50 for a cigar that online stores have for less than $ 4. The beer selection is huge too, and the prices here are very reasonable.
THE SERVICE
Very friendly, and the one guy at the cigar shop is quite knowledgeable and helpful too.
THE ATMOSPHERE
The lounge is surprisingly large. Frankly a bit cheesy, and the TVs are set horribly loud. Funny thing, from looking around no one was watching TV, so i’m not sure why there were even on and so loud.

This was really the first Cigar shop I’ve been to, the guy working was friendly, very helpful. The shop itself has a cool atmosphere.

This review is for the hookah lounge portion of Monte, as I am not a cigar smoker.
The place has some ups and downs, and I can’t see rating it better then three stars.
Most week nights its pretty relaxed, not a lot of a crowd which is good if you have a large group. However, sharing space with cigar smokers is not a good thing for those of us hookah smokers that can’t stand cigar smoke. It’s overpowering, and often offensive when trying to enjoy the flavor of hookah you paid for.
On that note, the selection varies greatly for what is in stock and how well packed the bowl is. Some nights its great, some nights its lousy. Especially for the cost. There are lots of better hookah lounges in town with better selection and better cost.
If you want a cigar, go to Monte, if you want a hookah– well its a roll of the dice here.

This establishment is very good and bad at the same time, depending on what you’re going there for. The building is in half 2 business owned by the same person. The cigar shop side is fantastic. there are building long walk-​in humidors just full of 100’s of different cigars– not to mention they of course have a section for my favorites– davidoff! The staff is very knowledgeable about most of the cigars and are fast to recommend you a quality one based on your tastes.
The hookah bar half is on the other side of the building, sharing a smoking lounge with the cigar smokers. The wait staff is very friendly and comes to you, however the quality of the hookahs ordered varies. On a good day you can get a great quality hookah, on a bad day you’ll get something that’s packed too tightly and is horrible for the duration of your stay.
Also my final beef is they are often out of stock on their food products and they charge $ 6 for a bottle of beer… even the cheap beer like corona and bud light.

This is definitely one of the most spacious and comfortable hookah bars in Columbus, and the prices are great. The atmosphere is very masculine
But the service… well, it could be better. While smoking hookah, I’ve had to ask multiple times for the employees to change my coals and often times there was no one at the front counter to even ask. It’s nice that they leave you alone, but it’d be better if they «checked in» on customers every now and then.
They also might benefit from having a large menu displayed on the wall so customers know what’s available, rather than having to ask for a menu

I’ve stopped in Montecristo a few times. we used to frequent it over the summer with their outdoor seating.
The atmosphere is very laid back… a lot of the time you’ll catch the owner lounging while you hear blues music playing… sometimes it’ll switch to more cultural music. rarely have I heard any pop. This is a good thing :)
We’ve grown used to getting our own hookahs… but since they stopped with the coupons, we tend to share hookahs now. All their hoses have some ‘flair’ if I must say :)
The hookah pull is good. Nothing fancy, nothing shabby. They leave you with a tong and two coals to change out on your own time. I like the independence they allow the customer to have.
Montecristo has AMAZING seating. You’d think leather couches wouldn’t be that soft… I almost fell asleep. Probably could have.
Overall, a nice private (for now) place to relax and hookah… I suspect that Montecristo will be picking up a following soon.

My husband stumbled on this place when we were on our way to walk around the river one night. They have a huge sleection of cigars, and they even have his two fav’s including jamacian. $ 10 for a nice sized cigar isnt too bad. $ 2 for a skinny jamaican; lasted an hour.
Shisha is good too, nice selection. The hookah lounge attached to this place tried to push american shisha. which is weird. I know the best stuff is Arab and thats what I buy. The best brand out there is Al Fakher. They come in a box. Inside the box is a container with a resealable bag that hold the shisha. Shisha, if made right, only contains molasses, fruit, and honey. .no additives! 250 grams for $ 10, which will last us forever!!! At least 50 rounds, whereas going to a hookah lounge you could be spending $ 10/​person per round. SUch a racket!
We grabbed a container of berry and mango, 2 cigars, and some eco charcoals (important since you dont want to be inhalling any tar). We also grabbed a new bowl that was a huge steal (online it was $ 13, here it was $ 7) and it coems with a metal topper to put the charcoal on so you dont burn the shisha; burn=tar=oww.
We’ll be going back soon for some new hoses and probably more shisha since this place is the cheapest Ive EVER seen! Plus they have a lot attached which helps a lot.
I dont like the lounge, at all. Its dingy looking and the managment is very money crazed. We had to buy a $ 5 smoothie just so they would charge us $ 1.50 for a new plug for our bowl; like we dont know it’s a used one. please!