Worst place ive EVER been to!!! Took my car in 2/15, was told 3 weeks to do the work, got the vehicle back after over 7 months. Each time Jerry kept telling me it would be another week or two. They also couldn’t figure out how to fix the brakes they had broken while in their care. I had to threaten legal action, then he suddenly got the vehicle done. I pick up the vehicle and the bumper was cracked, the leather was dried and cracked, and the paint was bubbled on the driver side door because he had the car for 7 months and didnt maintain it. Then not 5 miles after picking it up the brakes start to smoke. I pulled into another mechanic shop and asked them to look at the work that Jerry did. Jerry did not do the work properly. The estimate to fix Jerry’s work was about $ 1400. The estimate for the physical damage to the vehicle was over $ 1700. I called Jerry and he told me he wasnt going to fix it. This place is horrible! I was a friend of Jerry’s dad and if he wont even take care of a family friend, just imagine how they will treat a stranger. Avoid this place at all costs!
Ray C.
Évaluation du lieu : 1 Columbus, OH
This is going to be quite a long and detailed review so please sit back and read very carefully before even thinking about taking your vehicle to this repair facility(i use the terms repair and facility very loosely). This is what i experienced over the course of a year after leaving my vehicle for repair: 1. A overwhelmingly multitude of finished by dates Beginning with three weeks and then over the course of a year it had evolved into a weekly call just to hear next week every time. of course that leads to number two. 2. Once they know you are not happy they stop answering the phone and shunt you to voice mail. which leads to 3. the infamous they are having phone problems on the service providers end which is why they don’t receive half their calls and why they mysteriously only get half of their voice mails. Which by the way it is funny that the voice mails they always managed to receive were the ones that had had any mention of third party intervention. Also if i had as many phone issues at my business over the course of years i would be driven out of business or might actually just switch companies. 4. Then the excuses began to multiply for the delays. Jerry is a smooth talker and can charm you with that down home no nonsense attitude leading you to believe that he is just a good olé boy doing an honest days work but I CANTSTRESSTHISANYSTRONGER, DONTBEFOOLED! 5. Also folks do your research and you will find that when dealing with an auto mechanic once they are in possession of your vehicle they have you by the legal balls. Unless you can afford to have your vehicle out of your possession for the length of court trial you have to make a «Replevin Offer( ) to the mechanic where you agree to pay him and get your car(which he can deny) and then sue for breach of contract. I think you get the picture by now and I hope this helps you to avoid the same stress and financial loss i did. Oh yeah here is a breakdown of the financial losses i incurred. A. 2500.00 car rental for two month period B. 374.00 a month for the next five years because I finally had to buy a car while my other vehicle was trapped in his possession. buying a car was the last thing i wanted to do considering i was in the middle of a house purchase. C; undetermined amount in legal fees and loss of work D: 1900.00 in repairs for a car that cant even be driven safely at this point until I get a Professional and Reputable mechanic to correctly repair it. If you have any question to the voracity of my statements I do and will remain to keep in my possession text message and voice mail recordings that can clearly Illustrate how awful this process truly was.