Kroger

Kroger at Graceland has a guest care center up front. It should be called the «we don’t care about guests center». They have 2 registers but I have never seen 2 people working. They don’t care how long or how slow the line is. I’m sure they don’t have any managers who are wise enough to figure this out. If you go to the Kroger at route 270 and High St, it is completely the opposite.

My regular grocery. Good selection and friendly staff. Very happy with the finished product of their renovation. Their new liquor selection is very serviceable.

I am writing about the Kroger at North Broadway and High, but could not find it on Unilocal!Anyway, the Kroger at North Broadway and High is such a joke and it does not even stock any make-​up products at all! It is small and cramped and awful! I have no idea why Kroger can’t remodel this store so that it works better!

UGH. Come oooooon Krooooogerrrrrrr! PRODUCE! Several things bother me about this Kroger and the biggest issue is Produce! I’m not sure when the perishables truck comes in but every time I go in there are holes everywhere and the staff is frantically trying to fill them. There shouldn’t be any holes. EVER! I used to work in produce, frozen foods and dairy and you keep everything filled. No matter what. That’s why it bothers me so much. That and not being able to buy what I need. Today, 11 AM on a Saturday-​major holes in prepackaged salad (common weekend issue) and garlic. Didn’t need anything else in this department so not sure about other holes. Cilantro’s usually empty as well. They now have organic and «regular» which serves as a fail-​safe, but I’d rather decide myself which one I want. Anyway, I left w/​o salad and garlic.
On to the natural foods section, which is small but nice. Egg inventory is usually an issue but not today. Every time I try and buy the Stonyfield yogurt in the well one flavor is always spread across all rows to fill it in. Is this a problematic vendor item or something? Today I had the pleasure of experiencing spilled and dried globs of yogurt on the tops of these containers. Adds a little to the frustration. Also, something picky but an important detail, if items put in wells could be spun around so the top lids can be easily read when you look down on them. Stockers (hopefully) do this with cans, spinning them to be read on the shelves, so why not dairy.
No sure if there was a recall on Kroger peanut butter but all that was depleted with empty shelves. More holes. At least there were other brands to purchase but if I was Kroger, I’d prob want a fair fight with my own brand beside the others.
People giving out samples. It would be ideal if they weren’t in places that are already hard to navigate, like the deli. People with their carts sitting there enjoying samples while you’re trying to figure out how to get around them. I think Kroger might get paid by these people to hand out samples, not sure, but regardless, if you’re going to have them then sacrifice a floor unit for them to set up in.
Kroger…

Very large kroger compared with most in columbus, clothing, cleaning, pets, jewelry and grocery. Store is pretty clean and organized.

I shop here about four times a year when I am visiting from the west coast. This store had improved dramatically since December. The new layout is confusing, so it takes longer to find what I know is there’s, somewhere! Nonetheless, the produce looks great! I like the smaller, mini shopping carts too. They are carrying more non-​grocery stuff, so I don’t have to go to the drugstore to get other stuff. Appreciate the one-​stop shopping!

I shop at this Kroger all the time and it’s pretty neat they have so many items for sale. The prices on the toys are great. However, if you buy something on sale pay close attention when it is rung up because I don’t know how many times I have had a get a price check, which takes forever and is really annoying. I have also picked up produce and didn’t notice until I got to the checkout that it was rotten. Overall though, it’s pretty good. The sushi is amazing.

This is my favorite Kroger to shop at. The number 1 reason is the mini carts. Yes… hahah. The carts that are small (not the kid ones) and upright are my reason for shopping here. Bethel, Henderson, Olentangy, and North Broadway (I think… not sure one this because this kroger is literally kroger HELL) all only have full size carts. And less selection. So I shop here. The starbucks is also a major plus.
That being said, YES IT IS A MARKETPLACE. I spent a good few minutes reading the past reviews and chuckling at the how much people disapprove of the marketplace concept. Kroger’s biggest competition is NOT Giant Eagle, it is Meijers. So therefore, they have begun toying around with clothing, toys, etc. to compete with Meijers more. I personally preferred the furniture over clothes, but that’s ok. This kroger wants to be your one stop shop, and it is only going to continue to improve on this idea. People complaining about this are the same people who freak out when they see water and candy bars at Macys. «Why is this here!!! This is a clothing store! Now I am hungry and thirsty! It shouldn’t be placed right by the register!» Duh, its good marketing to have lots of things for the consumer to look at, and sometimes will buy.
Compared to the aforementioned Krogers that are in my area, this Kroger rarely doesn’t have what I am looking for. I never have to wait in line for the self-​check out and the nature’s market section is expanding and satisfactory.

I appreciate all that this Kroger has to offer, but I can’t help but feel lost when I’m in this store. There are a lot of options. This isn’t bad. However, the layout has me doubling back several times to find what I need.
This Kroger offers excellent products. Not perfect, but above average and above better quality. Examples of bad products come from produce, which is to be expected anywhere. (Fruit flies on berries, spoiled fruits, slimy spinach in bags, etc.) That happens everywhere, because you can’t check every single item of produce all the time. Those examples are far from the norm.
Their deli is great. Good product and good service. Their meats are much, much better than the N. Broadway Kroger. Other grocery products (like milk) meet my expectations.
This store offers extensive housewares and personal care products. They also have a pharmacy. And toys.
When I walk in, I just get the feeling that this store is too large. I’ve usually forgotten that feeling when I leave 3 hrs later with everything I need and more.

Ok, I’ve only done brief shopping at this location, and I haven’t really explored everything. That being said, I gotta say that the expansiveness of this location weirds me out a little bit. I guess I have certain expectations for how to shop at Kroger and all the extra stuff in this store throws me off my game.
That being said, I was ultimately able to find what I was looking for in the store after getting over my initial confusion.

Of course this Kroger has everything food wise as all the other Krogers I’ve been to, but this one is one notch up from the rest: Clothing.
I been in a few other Keogers over my time, and no other Kroger Market has a section devoted to clothing. This one has shirts, shorts, sleep ware, a small shoe section, work attire, under garments. Quite surprising, actually.

Let me be clear: I mostly shop at the clintonville kroger, which is one of the worst places I’ve ever been. But it’s close to my house and that’s all I have to say.
I guess I’m not used to the whole marketplace concept. and not really interested in it. But at least there is a make up section, which the other kroger in the area doesn’t have.
I don’t like the layout of the store… but I like the variety. Extra star for the starbucks

I went into the Graceland Kroger to buy a few items. The boy checking me out was very rude and forgot to bag two of my items when I got home and realized I didn’t have my items I called the store and a woman told me she would set them aside and I could come get them tomorrow. The next day I went back to get my items I asked a manger (a man named Collin) help me get them from the service desk. He took a quick glance and said they weren’t there, to go get them myself and then show it to him on the way out. I went and found the two items I bought the day before and then looked for the manger who had just told me to do so. He was no where in sight and I didn’t have the time to search for him. I left the building to get in my car to go to work and was stoped by who I am guessing was some type of loss prevention. He walked me back into a room and said I was stealing which was not the case AT ALL. They finally figured it out and just looked at me and said nothing. No apology or nothing. Not only was I extremely embarrassed and was treated VERY BADLY! I have been a loyal customer to Kroger for years and not only was I treated poorly, embarrsed, and excused of stealing but I was late to my job because NOT ONE of these employes was able to do there jobs properly. I will NOT be returning to ANY Kroger location but I will tell everyone about my HORRIBLE experience at you’re store.

I shop at this Kroger out of convenience only. I feel it is not the same place since they started selling clothing, baby products and shoes. Yes Kroger is now selling shoes! I shop at Kroger for groceries not to buy shoes! I feel there food selection has decreased and shelves are not always stocked with what I need since this change to selling other products
As for the staff, always friendly, check out is always fast, as plenty of lanes are open. The store is always clean, just extremely spread out since they now sell more products.

This is pretty much the biggest Kroger of all times. It’s right across the street from my house, which is super convenient. The produce here is kind of hit or miss. I’ve had some awesome buys and some that disappointed (like the bag of mini sweet peppers I bought and 2 days later, were completely moldy). The prices here are really good, though. I used to b a Giant Eagle shopper and since I started Krogering, I realize how much more money I am saving by switching. I love the Kroger weekly deals aisle. I always find staples for my pantry there. I don’t really understand the «marketplace» concept… why does every grocery store have to try to be Walmart? I rarely see anyone shopping in this section and nothing is really appealing to me there. It’s just kind of odd. Another thing about this location is that the self check machines are so finicky. I bring my own bags to the grocery store and every time I try to use them at the self check, it has a meltdown. I don’t use self check every time, but sometimes I do my weekly shopping early in the morning and I’ve been here a few times when that is the only option.

This kroger is convenient and the staff is friendly. However, I have wasted my money and time buying their produce. I keep hoping it’ll be good, but it’s always inedible. I bought a fruit bowl today for $ 9 and it was my last straw because I can’t stick my fork through anything.
Of course, I grew up eating organic so this might affect my opinion. Still, I’ll be going to the Kroger at worthington or whole foods.

Probably my favorite grocery store in Columbus (well, outside of TJ’s at least). It’s very clean, the staff is friendly, and it’s rare that they’re out of something. It’s expansive size means that it carries more varieties of certain items than other stores, and its prices are certainly lower than those at the Giant Eagle on 161 (probably the closest competitor).
The only downside is that its layout is a little confusing, and it took me a few trips to get used to it (and I still don’t have the toiletries or pharmacy section mapped out in my mind).

I actually really think this Kroger is awful. I live right across the street so I’ve been here many, many times. Usually now it’s for sporatic beer/​milk runs, etc.
They always say you should do the majority of your shopping along the walls of the grocery, because that’s where all the fresh food is. The processed crap foods are in the middle, and this Kroger is no different. As I do the majority of my shopping along the walls, this is mostly a review of that area and the organic section.
The Produce. If I could allot a ¹⁄₅ star rating just for the produce at this quote unquote «Marketplace» I would. They’re produce is awful. More than three times I have found moldy vegetables and fruit and alerted the staff. Last time it was a bag of peppers that said in bold «PLEASE REFRIGERATE.» Where were they? Sitting on a stand with some onions. Not being refrigerated. This is a huge red flag. If the employees don’t take the care to place their produce in the proper temperature, what ELSE are they slacking on [cleaning out vegetable bins, checking for expirations, etc]. Not to mention the selection of produce is abhorrent for an, again, «Marketplace.» They have a closet wall of organic produce, most of which is worthless. They really don’t have a good, quality selection of options. For such a large store you’d think they’d focus on healthful options, but they don’t. They exhaust their store with processed foods and random furniture and junk.
The organics. Okay this is just sad. Four pint-​sized isles devoted to organics. Mostly chips, and energy bars/​protein supplements. Really? This is your organic section!!! I understand that Kroger isn’t promoting itself as an organic store, but being in the Clintonville area where these types of foods are in higher demand, and being a huge chain, you’d think they’d get on the bandwagon. Their organic section is small and WAY overpriced. For a four-​serving container for Stonyfield Organic Oikos Plain Greek Yogurt it is over $ 6. That’s insane. At Whole Foods double the serving size costs around $ 4. So expensive. IT’S YOGURT! It should be a staple of your diet and the crap yoplait is about $.30 a carton. How depressing. Kroger, you need to become more health-​savvy [I understand that anyone that doesn’t give a crap about nutrition will say they don’t care about that, though.]
Anyway, I just feel like this Kroger is so lack-​luster. They promote it as this Meca of food and homegoods. But… It feels dingy and dirty inside… And the quality of food is lacking. So for this and for the above reasons I feel like their food-​selection is unkempt and not all-​together worthwhile.

Love this Kroger, but pick your time wisely.
This Kroger Marketplace has everything you need & is in a fantastic location in Graceland Shopping Center. Just beware of Saturday morning craziness. If you try to skip the weekend morning rush by getting there early, only the Self Scan checkouts are open until regular checkouts are staffed at 9:30 a.m. Checking your week+ worth of groceries out at the Self Scan is not fun.
This location is always clean & the staff are always very pleasant.

If Hell exists, I think it must be something like being stuck inside this Kroger on a Saturday afternoon, endlessly searching for raisins and q-​tips. There so many reasons I hate shopping here, and yet, where else can I get a zucchini, a light bulb, and a birthday card all in one place? I hate you convenient mega-​store. You win again.
More Complaints Ahead!
1) Cannot pack a reusable cloth bag if the future of humanity depended on it. Do not pack all of the heavy tin cans in one bag! Do not then put my peaches in said bag. Thank you for my mangled peaches and pulled shoulder muscles.
2) Intolerable tolerance of messes. I do not like stepping in yogurt before going out for the night.
3) Labyrinthine toiletry section. I’ve shopped here for 2 years and I still have trouble finding the toothpaste.
4) WTF rotten onion and garlic?! There is at least one rotten onion in every bag I’ve ever bought, and one rotten clove in every garlic bulb. There is no excuse for this, none at all.
5) Overwhelming Junk. «Marketplace» in the name means they have ¹⁄₃ of the store devoted to tacky knickknacks and ugly furniture.