Lois is the best! Having been utilizing hearing aids for over 10 years, my first experience with hearing aids was a disaster because the most important person in the process.-the audiologist was terrible. No follow thru, here you go, can you hear me? OK now scram. That’s why over ½ of hearing aids sit on top of dressers, never to be worn because of poor fitment, fine tuning to the users environment etc. Lois has consistently given me great care and is always willing to go out of her way to make sure that I can utilize my hearing aids without discomfort and actually perform to their capability. She has negotiated free replacement/repairs with manufacturers when out of warranty. A recent example was Lois coming in in her day off to adjust my aids, I’m going out of town for business and rely on them for me to communicate with my customers, she came in to adjust clean and did a hearing test to make sure they were programmed correctly. With a major investment like hearing aids $ 5K, make sure you get the right Audiologist that makes them a worthwhile investment. HIGHLY recommend Lois Barin.