I purchased the Regus Virtual Office to simply use to receive mail for my non profit. It was a horrible experience. I was given false promises. I was over-charged. They claimed to refund, and even sent an invoice(that they created on their own end) showing a refund, though the refund did not come. After working with the BBB to try and obtain the refund, 3 weeks later the refund did arrive. I like their concept. I like their offices. However, you simply can’t trust them.