Terminix

I received a phone calls from Terminix stating our account was past due. I needed to call and cancel regardless because I didn’t agree with quarterly treatments vs. monthly. When I called I found out that I could of had monthly treatments all along at the same cost as quarterly! When I asked to cancel and pay for the 1 service that was conducted in the past quarter, $ 36 vs. $ 109 Terminix said they couldn’t do it.
At that point I came to the conclusion that Terminix is more than willing to rip people off by treating once a quarter and collecting the same $ 109 as if they were to treat once a month and still collect the $ 109. I don’t see the value in paying the same for less.
In addition, we had to call for an ant infestation. They came out and treated. The ants move to a different location in the home. At that point we requested that they return and treat the whole house for ants because we had a 7 month old baby in the house. They said there was nothing they could do other than spot treating where the ants were visible. He had to have them come back 4 times before the ants stopped relocating. Some return visits taking up to 2 days. Nothing like having ants in your pantry for 2 day. We ended up pulling out all our food and treating homeopathically until they came out.
Finally, I have seen other smaller exterminators, or self owned business in my area, service and CLEAN areas of the exterior i.e. brush off webs, treat eaves for wasps and spray window sills, as a regular monthly service, without having to call and ask for them to come out, and still charge the same, sometimes a few dollars less.
Over all my opinion of the service is subpar. If you are looking for someone to not give you the best value for your dollar and treat once a quarter to spray the exterior of your house then that’s what you’ll get. If you want someone that gives you what you pay for then I’d look else where. Shame on me for getting robbed by a large company. Shame on Terminix for continuing this practice. I hope this review helps other understand how their terms work. I only gave them 2 stars because the treatments did kill bugs, just costs a lot. I’d make it a higher rating if they actually would reason with me and let me pay for the services provided.
Terminix, with the knowledge that I have now about how you charge vs. the number of treatments conducted, I’m willing to pay the $ 36 for the one visit you did in 4 months, but not $ 109.