Urban Express Transportation

When I reserved a trip from Columbus airport to Polaris, they told me they would swipe my corporate credit car on their shuttle bus. Once on board, the driver did not know where Polaris was (it’s a HUGE complex home to many major corporate offices, and there is a huge retail section and many hotels) just 10 minutes north of airport. (I was the only one on the bus, so I sat behind him and guided him there using my GPS. Once we got there, he then began urging me to pay in cash. I explained that his dispatch office said they would swipe my card on the bus and that this was a work-​related expense, but he still insisted I pay in cash. So I gave in and asked him for a receipt. He then fumbled around for a pen and something to write on, found a business card and on the back of it hand-​wrote, «$ 35 drop off polaris». WTF!
I should give HIlton Hotel a bad review too, since they were the ones who recommended these clowns. To Urban Express: if you care about getting a share of the corporate business, try investing in a credit card machine and a real receipt book!