Walk In Urgent Care

Wow. I checked these reviews wondering if anyone else had a negative experience.
I was told that the normal human body temperature is 96.7. I needed an X-​ray, but they didn’t have a machine at the time.
96.7??? That’s nearly two whole degrees off!!! I’m making some inquiries to the state medical board.

This walk in urgent care was under different management no longer open (closed!).
check out 16 locations. Clean, professional, providers with great bed side manners, great background intelligent providers. Most CNP’s & PA’s worked in ED have surgery background, & ICU. They go Above and beyond to help you out. Come check it out. They take all type of insurance including Medicaid& Medicare.
Graceland walk in urgent care (near Target) in Graceland mall is located 5059 hight, the newest with less waiting.
Our popular Mansfield & Marion the busiest.

Wow. Just, wow. They use DIXIE CUPS to collect urine samples. Not sterilized, and no wet wipes provided. Just a stack of Dixie cups WITH NO COVERS in the bathroom for you to select from. A huge box of syringes out in the open in the exam room (shouldn’t those be locked up?). The place in general looked far from modern. I asked for an antibiotic and the doctor replied, «what do you want?» Um, aren’t you the doctor?

I went there for the same reasons as other reviewers. I had an accident, I was on a business trip and was the one opening earlier. I also waited for a long time until they came in. Then was transferred to a room, all untidy while the nurse was apologising for the mess and flies were flying around me. When they mentioned I might need stitches I was shaking… it was like being in the third world, however I was in US. Finally they glued my injury, and put on my record I rejected an X-​ray, then they actually didn’t have one to offer… one year later I am waiting for my insurance to receive the medical records from them… don’t go there.

Came here for a suspected ear infection (which I get all the time and know what they feel like). The whole visit took almost 3 hours and when I was finally seen the doctor told me my ears were fine, but diagnosed me with mono instead & insisted that I get a strep test (which was expensive). I waited in the room for the nurse to come swab my throat, and I could see her through the window outside on her break smoking a cigarette and fighting with her boyfriend. She came back in, didn’t wash her hands, put on gloves and swabbed my throat.
Two days later I was in unbearable pain from my ears and went to another urgent care. No mono, no strep, but an ear infection as suspected.
I don’t even know what kind of school these M.D.‘s attended, but they don’t know anything.
Also, this place is just downright nasty looking.

Visited their clinic because they opened an hour earlier than Ohio Health — and what a mistake that was. Unprofessional & dirty from the minute you walk in – would have got better treatment information from an internet website and better value from a CVS minute clinic. We ended up leaving the clinic feeling pretty uneasy about an exam by their nurse practitioner, and headed over to the new Grandview Yard Ohio Health Urgent Care to see an actual MD… who verified her botched diagnosis. When we called their office to explain our bad experience, they couldn’t have been more combative. All we can do at this point is report the experience to our insurance company and hope they refuse payment. Never had such a bad experience with a local urgent care…

This location advertised they opened at 8. I had an emergency and sat in the waiting room until 830 and they had yet to walk in the door. Do not go here.

Horrible and unprofessional! Incomplete procedures and the wrong prescriptions. When you call back for an explanation you can almost hear them shrugging their shoulders over the phone. I wouldn’t take my pets there!

I wish I could give this facility 0 stars. I went here with severe flank pain and a high fever for 5 days. The doctor said it was probably a gallbladder infection and would write me a prescription for antibiotic. He had to go ask another doctor what antibiotics and should prescribe and I heard her say that if it was a problem with my gallbladder that I would need surgery and that I should go get an ultrasound. He didn’t fill out my referral for an ultrasound right 2 days in a row. So for 2 days I waited at radiology in another hospital for hours! The first day radiology was waiting for the doctor to fax the corrected paperwork for an hour and a half and stayed open late but eventually had to tell me to come back the next day. The urgent care eventually faxed over paperwork but it was incorrectly filled out again so I had to wait another hour. Eventually the radiology registration receptionist called and said she would not hang up until the paperwork got faxed through. The doctor was supposed to call me with results but I never got a call. I called the urgent care facility and they said they didn’t have results. I called the radiology dept and asked if they had my results. They told me that they called the urgent care and faxed results 4 hours prior. They said they would call the urgent care to tell them to call me immediately with results. I waited an hour and called the urgent care again. The receptionist at urgent care answered and said that if the doctor hadn’t called me it meant that my test was normal and that I was fine! I stated to her that I was in severe pain and had a high fever for 5 days now and that I obviously wasn’t fine and I demanded to speak with a doctor. She finally put on the doctor and he told me my ultrasound was normal. I asked what I was supposed to do about the fever and pain. He said that the doctor that saw me yesterday wasn’t in so he didn’t know his plan and that their facility didn’t have resources to test for infection! What?! What urgent care can’t test for infection! Why did I pay $ 90 bucks to somewhere that had no resources! So I called the radiology dept at the other facility. They recommended that I go to the ER immediately because symptoms were serious. After 5 hours at the ER I found out I had a kidney infection. They said that with my symptoms a urine and blood test should have been the first step. Not a $ 500 ultrasound. What a worthless facility. Don’t go there!

Lots of misdiagnoses for common cold/​flu. Staff seems disorganized, untrained, and unprofessional. The place is always empty which should be a good hint not to come here.

I first visited this urgent care when I was afraid that I had broken my toe. The doctor literally squeezed it and told me that it was fine. I received a $ 200 bill after.
In June, I was involved in a car accident, and went the day after, concerned that I was experiencing pain associated with whiplash. The doctor wrote me a prescription to get a neck brace and MRI at Riverside. I looked at her and said, «Erm, you want me to walk into Riverside and ask for an MRI?» She insisted that it was a normal thing to do, but I have never heard of such a thing, especially since the two care centers are not associated with one another. I made an appointment with a chiropractor and they actually dealt with my issue. When I got the bill from the urgent care, I was billed extra for a «new patient» appointment, even though I’ve been there before.
They are seriously unprofessional and disorganized. I did not feel like my issues were taken seriously, and I didn’t trust any of the office staff or doctors. So disappointing because they’re so close to home for me. I will make the trip to an OhioHealth Urgent Care from now on, rather than waste my time and patience on this urgent care.

Do NOT go to this joke of a facility… EVER. I went for a problem I was having– «Dr Vicky» screwed up the tests she ordered resulting in multiple wasted trips/​time. Never really got a diagnosis and whatever I had seemed to calm down – fast forward to 2 mos later, I thought maybe they were having a bad day… so I went and got Dr. Sayed – she ordered a lab test and a prescription and kicked me to the curb – (I’m leaving out the disorganized nightmare it was every time I went in). I called back a few days later and asked if they could refill my prescription… first they tell me Dr Sayed isn’t there so no help for u. (Did I mention when u call, the 1^st question is «what doc did u see» and when I would answer, every time they would say «oh that doc isn’t here today sorry can’t help u». Anyways… I called for a refill, got the whole «sorry never heard if that dr. Tough luck dummy», so I said «can’t 1 of the other docs look at my chart and order a refill? I’ll even pay another „visit“fee“»
So the girl goes back and checks, and 15 min later comes back on the phone «can I help you?». «Unmmmmmmmm…» Seriously??? So we get thru that… finally I get the ok, and they won’t call the scrip in… I hafta go pick it up… so I do, except I DON’T!!! Because after sittin in the waiting room for 35 min I had to go back to work… I asked if they could please call it in… sure no problem im told… except it is a problem cuz when I go to Goant Eagle that night… yup!!! No scrip called in… wtf??? And I go over to the office and just miss their hours of operation, when I call to leave my angry voice mail message… the voice mail isn’t set up… but wait, there’s more!!!
The next day I called, and called, and called, and called… and was told that it would be called in (but it wasn’t) and told «sorry, your dr isn’t here so u can go F – k yourself…» I even spoke to another doc (remember the doc rewriting my scrip is not dr Sayed.) and BEGGED him to just call my scrip in (no this was NOT just any kind of narcotic, opioid based drug… just plain ol’ anti-biotics)…and he refused—
Seriously, this place is not a «joke» it’s a real hazard… if you go in here, you are literally begging for frustration, aggravation, malpractice and some of the stupidest behavior your likely to encounter for a very very long time to come — do not go to this hideous place.
P. S. when I did finally talk to the doc (don’t know who) they start whining bout how they «saw 60 patients, yesterday blah, blah, blah». Yes I am serious… totally unprofessional whining from this doc.

Worst dr office ever. I thought i was being punked. I got there right at opening time and me and one lady was in there. I waited 2 hrs to see a dr. And when i did, she would not listen and did everything on a computer and gave me a strep test and 2 weeks later (after i wasnt even sick anymore) called me and said the test was irregular… It was almost funny. I do not think these ppl are real dr’s. The second time i went there, the male dr was so rude and had no personality and just threw the script at me and walked out the door without even saying goodbye. Rude and and a terrible place. I will never go back.

I had a pretty bad experience at this location. It was dirty — the counter in the patient room had bits of stuff on it and honestly, what I thought was blood. The doctor literally answered her phone in the middle of me explaining what was wrong! I thought I was on Candid Camera. I just had a really really painful sore throat — no sinus, no ear aches — and was never offered a strep test. I quickly realized this was not a place I wanted one from anyways. I left with a script for my non existence sinus problems, and only after reminding her that it was my severe sore throat pain that was my concern, got another script for a magic mouthwash. The pain worsen, and I had to go to a different doctor a few days later.