Advanced Dermatology, P.C.

Dr. Papantoniou is great at our first appointment it was very short but after multiple appointments she knew me and always asked how I was and how my skin was doing and if I felt that the course of treatment I was doing was working. She is open minded about what you tell her and she will give you her honest opinion. Don’t go to Dr. Morales. The wait for Dr. P is one hour however it’s always long but it shows she has a lot of patients.

Dr Morales did a procedure using cryotherapy on skin lesions from sun exposure .The treatment worked and over the course of a year the skin normalized and is smooth. The insurance does not cover this as it is considered cosmetic but it was worth the out of pocket outlay. The doctor followed up and we were very pleased with his solution.
We do recommend him as he is knowledgeable and was thoughtful in his explanation of the process !
The staff does their job but offices that size usually have extra medical clerks to help out.

I wish I read the reviews prior to making an appointment. The staff was nice but my appointment was at 11:15 I arrived at 10:50 and was not seen until 11:50am. People who arrived after me were seen before I was.
I had an appointment with Dr. Morales and I will never go to him again. He was very useless. He cared very little about what was going with my skin and asked me nothing in regards to what may be causing it. I also asked him about marks from acne and how to lighten or remove them and he shrugged his shoulders and said they were just there. I informed him my friend had gotten rid of hers after going to her dermatologist and he said «well maybe you should go to her dermatologist then» letting me know that he was clearly uninterested in anything I had going on with my skin.
So yeah I was very displeased after waiting an hour to be seen and rushed in ten minutes also to leave feeling as if I had just wasted my time and gained nothing.
After leaving the room a staff member who was in the room apologized on his behalf and gave me a card for another dermatologist. I definitely do not recommend Dr. Morales at all!!!

My daughter was scheduled for an afternoon appointment that had to be rescheduled due to not having her co payment. For some reading this review you may say to yourself, well you should have your copayment prior to schedule. However, I work in the medical field as a biller/​coder for a physical therapy office, for the largest hospital on long island. We NEVER turn away patients, and actually our mission is to serve the patient. If a patient does not have a copay, that is not reason to turn away, or reschedule. I asked the receptionist to speak with the office manager, she did, and the office manager said no. An appointment was rescheduled, but I doubt if we will be returning. Healthcare is an important part of life. You never know a persons situation. I’m sure the revenue flow to this office is overflowing, so to reject one patient for a copay I think is absurd. Rules are meant to be broken, and there’s always an exception to the rule. Be a little more understanding and kind to your patients. You never know how much of an impact it may bring to you personally, or to your office.

I am going to write 2 reviews — this one for the staff and the other for the doctor.
Do not call or email for an appointment. The staff has you on hold for 10minutes, and they do not email you back. You are better off going in person to make the appointment. When I had to fill my prescription for 2 things, they gave me a service from out of state to call because they were the cheapest. I called the service — one prescription was ready in 2 days, free shipping. The other prescription was not ready for 8 days! There was a mix up with the dosage. The service called the doctor’s office to verify the dosage. The office took 4 — 5 days to call them back.

The doctors I have seen have been ok, one seemed to be in a rush and seemed to be in & out of the exam room as quick as possible. The wait time is longer than I would like. I am really disappointed in the staff that updates the charts, as my prescription has be messed up several times and even sent to the wrong pharmacy once. I am very disappointed in the way in which I was treated by the staff. Needless to say I have since found a new dermatologist!

Doctors here are OK.
The staff here is another story. They are extremely rude and should all find jobs where they don’t have to deal with the public. They are not afraid to let you know that you are unconvincing them.
Do yourself a favor and find another Dermatology practice.