Allied Waste Services

Don’s Garage Door’s is a completely satisfied customer. We have tried other companies in the past. These guys have GREAT Customer Service, and know how to quickly take care of a problem if one arises. They really care about their customers.

Like pretty much everyone on the planet, I got tired of Waste Management raising my prices every billing cycle without explanation.
I canceled the service and called Republic (Allied Waste). The representative promised me no such practices went on with them. «Oh, no sir. We lock in our fuel prices yearly, so the price you commit to is what you’ll pay for at least the next year.»
LIES!
Of course my first bill had an increase… as did the next, and the one after. When I called to complain, the customer service rep had no answers. Was basically useless.
Not only that, but my pickup guy sucked balls… He would constantly leave items behind with notes on why he wouldn’t take it… I own three houses, I know what’s reasonable and what isn’t… More importantly, I know what my old pickup guy would take and what wasn’t acceptable, and I never left anything out which crossed the line… .
So, after barely six months, I called to cancel. The lady was rude and short, and made no effort to retain my business. They then had the call to send me SEVERAL bills for $ 19, which I refuse to pay.
I ended up going back to Waste Management and my old pickup guy, who was great. My advice is to pay a year at a time, so you remove their ability to raise rates with no rhyme or reason.

They billed me after I canceled, then sent a collection service after me for services I never received at an empty house.
Would not recommend!

I called last month to put my account on vacation hold until I got a renter in my rental property. I was informed not to pay my bill and that I would be receiving a new bill. I never got one. I called again today to cancel the account and I was informed that I would be charged for an entire month of service even if I cancelled the service effective today. I was also informed that I was charged $ 35 for a bill I never received. So on top of paying for service I don’t want I’m being charged an «admin fee» because the «admin» neglected to do their job and send a new statment. Horrible company. If I could give it 0 stars, I would.