The service here SUCKS! Sales reps were not there to greet me in the front… I call to see if I can exchange a Christmas gift… you tell me one thing on the phone and when I walk in it’s a different story… no wonder the ratings are so low…
Michelle B.
Évaluation du lieu : 2 Long Beach, CA
Won’t get anymore of my money. Dropped my necklace off to fix a clasp. I week later still no necklace and many excuses about why i don’t have it yet. So once i get it no apology just stated well its here now. Really what happened to customer service these days
Victor T.
Évaluation du lieu : 1 Long Beach, CA
Go to any other one besides the compton location. The woman there dont know their business well. I bought a ring at a different location and since this one in Compton was closer I decided to get the ring resized here. I called a different location and they said since I did get the warranty it would cover the resizing. I get to the compton location and the old bat-hag Rosy said I still had to pay. BS. I called the location of purchase while still in the store and they said they would handle everything for me. Free of charge. Screw this ripoff place. Do yourself a favor. dont come here..