Big Wave Laundromat

I have been going here since I started working as a caregiver. The ladies do a great job keeping this place clean. Not only that if you can do your laundry they provide wash and fold service for a price. So you can literally drop off and pick up.

This is my second time at this laundromat, and I prefer this one over the larger one around the corner! The other one is filthy, no restroom and no employees that I’ve ever seen. This is a busy laundromat and I thought coming in before 7am on Sunday would have been missing the crowds! All the washers were in use so I had to wait for some to be available. It is clean and they have employees here while their open. They offer laundry services if you don’t have the time to do laundry yourself. It is small with a few seats and only two long tables for folding that one is always halfway filled with the employees folding laundry. It would be better if the employees could have an area for folding in their office area so the rest of the customers had an area for folding. They have a restroom that has been clean on both of my visits here. They also have current music hits playing that can be heard and isn’t spotty so that helps time pass, as well as the free wifi they offer. There are three vending machines (snacks, drinks and laundry items), an arm, and this laundromat doesn’t use coin. There is a bill exchange machine and you load money onto a reusable card to use on the washers and dryers. For each $ 20 you load on the card they give you a free dollar. They also have specials on certain days of the week. 5 load washers $ 5.50, 3 load $ 3.50, 2 load $ 2.75, 8 load $ 8, smaller 3 load dryers $ 0.35 for 10 minutes and the larger 5 load dryers $ 0.55 for minutes. The wash and fold service is $ 1.25/lb. They’re open 6am– 10pm, with last wash at 9pm Monday to Sunday. I only gave 4 starts because of the lack of folding areas and the tight quarters.

So after my first experience I received a call from the manager and overall I am satisfied with the experience of him making things right. I’ve never seen effort of any kind like that by a laundromat. I cannot give 5 stars because of what happened but I felt like they are apologetic.

I’m a big guy. All my clothes are big. What’s more is, I only dropped off my work clothes that are all high visibility orange, even my socks. When I pick up my laundry because we had to work 9 days in a row, I didn’t get all of my clothes back. I got one pair of my orange socks back and half of my shirts. Additionally, I did get 2 little boys polo style shirts. This place isn’t exactly on my way home, ((45 minutes the opposite direction) so I guess I have to buy new clothes. Thanks for nothing.

I have been using their wash n fold service for 2 years and I could not be happier. Saves me time and they usually have everything ready in less than 8 hours. Can’t say enough good things about their friendly staff and quick turn around.

I haven’t used a laundromat in a long time but our dryer lost heat so I Unilocaled and found this place. Although I live in Lafayette I thought it was worth the drive to check it out and all the positive reviews were right. The lady who works there guided me through the process and made it really easy. The place is clean and the equipment is top-​notch. There aren’t many laundromats in this part of Contra Costa so if you need one this is the place.

I have been coming here once a week for over a year, actually maybe even two years now. In fact i’m sitting here waiting for my laundry and it dawned on me that i haven’t given my review of here.
I have always had my own washer/​dryer at home but decided it was actually cheaper to do it at laundry mat. I was dreading having to go do my laundry outside but this place is so clean, with washing machines fot from 1 to 8 loads; lots of them and dryers. I hardly ever had to wait long for a dryer.
But what i feel is more importantly special about this laundry mat are the girls who work here. Especially Nancy. She has been here since i started going and i have always experienced such friendly and efficient customer service with her.
Who knew dealing with the worse chore (laundry) could be so pleasant!??
10 stars!!!

So… super friendly women was there today, super friendly women wears an invisible cape that says“super friendly women” Her actual name is Rafela, I hope I spelled her name correctly. So, when super friendly women was there today is was super busy for Thursday which is no surprise because of the free dryer usage before 2pm.
Yes, this place is usually niffty, jiffy spick and span clean. Which because super friendly women was there today, it was super clean. They also have free wifi.

This is by far the best laundromat I’ve dealt with. I travel for weeks at a time for work, both domestically and internationally, and this is by far the best one I’ve ever used. I wish they were everywhere I go! It’s never taken me more than 5 minutes to drop off my clothes, and they’ve been washed and folded within a few hours at MOST. They send you a text when it’s done. I’ve never had my clothes ready inside 24 hours, much less 3 – 4 hours tops!

Last year my wife and I had a major remodel done on our house. Our washer and dryer were inaccessible for a few weeks, so I started taking our laundry to Big Wave Laundromat because it is near my office. Their wash & fold service is $ 1 per pound.
This place is great because:
-$ 1 per pound is worth the price of convenience.
–The young ladies who work there are very friendly and hard working.
–They do a great job in laundering clothes and bedding (meets my wife’s high standards).
–Their folding is exquisite (also meets my wife’s high standards).
–The laundry job is usually done in a few hours, at which time they send a text to let me know.
Even though our laundry room is up and running, I will still bring loads in when we get a bit behind at home.
My highest recommendation goes to their wash & fold service.

Ok; the scoop, redux. They will refund the card as long as the balance is below $ 10. The bathroom doesn’t charge you– it simply used the card to unlock the door.

Clean and bright laundromat. Full time staff that attends to the needs of the laundromat — including scraping that mysterious gum from dryers real-​time! The two ladies working were constantly cleaning, organizing, helping, etc. I’ve never been to a laundromat like this. Kudos to the hard working ladies.
There’s nearly a dozen security cameras and they don’t utilize coins, so less to worry about.
They also have a very attractive price for wash and fold service that I’ll likely take up next time.

Having moved to the Bay Area recently from NYC, this laundromat is a dream and luxurious compared to what I’m used to. Clean equipment, change machines that works, bathroom, free wifi, lots of space to fold! The attendant was also very sweet. I couldn’t ask for anything more from a laundromat.

Never seen this places dirty. Been all the time clean and spotless. Restroom as well. The ladies working there are quite but nice.
Wednesday free soap. Which I never used theirs. Not for anything but I just forget.

I have been coming to this laundromat since a few months after it opened. It’s always clean and the employees are pretty friendly. It has free wifi, snack machines that work, a clean restroom and generally friendly and helpful staff.
That said, there is an employee that works on Thursday and Sunday evening who routinely starts locking the doors an hour before the laundromat actually closes. Both last Thursday and tonight, she has 2 of the 3 exits locked at 9 pm. If there was a fire, an earthquake or some other incident that caused a panic and rush for the doors, people would be seriously harmed or dead.
I’m pretty sure this is not legal, and an e-​mail to the management last week has gone unanswered.
I get that the place closes at 10, and I get that the gal working has had a long day and just wants to go home, but this is ridiculous.

It’s a laundry mat. What else can I say — so it is in a divey little area and always a lot of people washing clothes here. You buy a card to activate the machines. Bring your own laundry stuff, but they sell it as well — save money with your own. The nice thing about this place. I can wash multiple loads of clothes in 20 mins or so and dry in 20 minutes or so and fold in 20 minutes or so and out the door with multiple loads of laundry in about an hour or so… I can’t do that at home, but I will be getting my own stuff this summer, so this place will do in a pinch. A lot of single guys in here — so they seem starved to want to talk to you, so the time goes by fast when you are chatting and folding clothes… mostly nice people just getting their undies cleaned. They have one or two people working there if you need assistance. All and all very nice place to get ‘er done.

So my 40 Year-​Old Dryer died and I was forced to go to a laundromat to get some clean clothes on a Sunday evening. The repairman was going to take days to rummage up a spare part from the depths of his workshop. I popped in here with all the hamper from the house and was amazed at a washing machine that holds 8, yes gentle reader you read that right, eight loads at once. The corresponding dryer is so big, it could act as a room for the night in an emergency. The staff is really friendly, the place is super clean and they have a little Mexican joint next door if you get the munchies. If the repair guy has not found a part for my dryer I may have to hold a short prayer service for the old one and see what Speed Queen has in my future,

Believe the hype. This is the cleanest laundromat I have ever used. Lots of machines of various sizes. The have a great selection of laundry products for purchase if you forget yours. Bring cash, or use their handy ATM to load a card which then runs all your washers and dryers. Lots of carts to transfer your items from washer to dryer to folding table. Free WiFi, snack and drink machines, lots of parking — all in all a great place to do your laundry. While I don’t use a laundromat very often, I will absolutely come back to this one. It is not the closest one to my home, but is worth the drive.

So happy I read all the reviews and all of them are true! They have specials throughout the week. I came on a thursday… free usage of the dryer!
Rocio is such a big help if you have any questions. They can even do your laundry for you if you want. And fold it! Say what???
Not only that, they have wifi! So while you wait you can facebook! Haha jk I don’t even have facebook. But my point is you, you have something to do while you wait .
5 stars all the way! Best laundromat in contra costa county!

I hate going to a laundromat to do laundry. I’d rather wear granny panties for a week until I can go home and wash my clothes at my parent’s house. Big Wave eases some of those anxieties and makes laundry almost bearable.
For starters, they have daily deals. Free soap, discount on washes, and the awesome but slightly insane free dry with wash Thursdays.
If you have the money and would rather have someone else wash your nasty things, you can also leave your clothes there and for a whopping $ 1 a pound have them clean it for you. If you do it on your own, however, it typically costs less then $ 20 for a hefty amount of laundry.
What the $ 20 doesn’t include is the price of your sanity. I have never been in here when there isn’t at least 3 – 4 little nuggets running around the place causing havoc. I understand using your kids for free labor, but for the love of god please teach them how to act normal in public.
Employees are nice and helpful and don’t give you weird looks when you are folding your lacy panties.
I haven’t been to any other laundromats in Concord and have no intention to, but I would recommend bringing some noise cancellation headphones to drown out the kids’ shrieking.