Briggs Collision

I got my car back from Briggs Collision recently. The first thing I noticed was that the paint didn’t quite match. Then I noticed a spot that should have been repaired still showed some paint damage.
So, the first thing I had to do upon getting my car home was to open a can of rubbing compound, then polishing compound, and fix the spot they did not bother fixing.
«Why would you do that? Just tell them, and they’ll fix it for you!»
Really? They had my car all week, and I wanted to get on with my life. My determination was that fixing it myself was a hassle, but so was bringing the car back. I chose the lesser of two evils. I SHOULD NOT HAVE TO CHOOSE AT ALL!
The repairs aren’t bad, overall, but I’m completely sick of having to do everyone else’s work for them.
Never again.

I went To have my side mirror replaced and I found them to be very honest. after having two ridiculously priced quotes at other nearby places it was a pleasant surprise that Briggs was able to replace the mirror at a very reasonable price. They offered to search a scrap yard for the part, which was something I had not considered (Nor been offered at other places). They were able to not only find the mirror (costing me half the $), but were honest enough to tell me that it was the exact color that I needed (instead of pretending like it needed painting and still charging me) which knocked $ 50 off my paint job. It took about 2days for the part to come in and then the mirror was replaced within half hour while I waited. I met one of the managers, receptionist and the technician who performed the repair and all were very pleasant. I hope to goodness my car doesn’t get wrecked again, but if it does I will certainly get an estimate here first.