Cain & Cain Dental

I recently went back to this dental office even though they are further from me since I have moved.
I had a crown done and the process was relatively quick and pain free.
I am a big ninny when it comes to dental work and both Dr. Michael and Dr. Janet are really good at keeping me at ease.
They have wonderful caring staff and very low turnover.
They have always handled my insurance correctly and honestly.
They err on the side of caution with your teeth and instead of drill baby drill at the smallest sign of decay may watch those areas first.
This is huge both financially for those without insurance but also huge for those who don’t want unnecessary work done.
My family and I discussed it at length and even though we live a ways away now we are going to continue to come here.

I have been seeing Dr. Michael Cain for years. The staff is friendly and I have always had a good experience.

Worst dentist I have ever been to. I couldn’t get an appt right away even though I was in a lot of pain and had to wait a month until they could schedule me. When it was time for a cleaning, they couldn’t even clean my teeth! They said they needed preauthorization which made no sense. After going back and forth for quite some time I left. No one was helpful at this dentistry. I will NEVER go back.

This place is horrible! My tooth had broke in half I was in major pain and they could do was recommend me to another dentist who couldn’t even see me for 2 more weeks. They wouldn’t even clean my teeth without getting a approval from my insurance although I haven’t used any of my insurance for the whole year. It took them 3 weeks to call me back and tell me I was approved to get a deep cleaning .They would not prescribe me anything for my pain they do not care for their patients unless they can do the work rite then they don’t so root canals and they left me in pan for weeks on end I can’t describe how unsatisfactory their service was! If u need dental work done and don’t feel like waiting weeks just to get approved please go anywhere but here! p

Dr. Michael Cain is my dentist and honestly, I’ll be finding another place to go to soon. He always insists I have bruxism despite the fact I have no signs of it. He literally tells me I wake up in the morning with jaw soreness and headaches and even when I tell him I don’t, he says I don’t know it because I do it when I sleep. I even told him I used to grind my teeth in high school (hence the flattening of my enamel) because my wisdom teeth were coming in and irritated me for several years but he said, «Nope, you have night grinding». My boyfriend even told me I don’t even clench my mouth when I sleep (he has night grinding himself).
It’s just a super annoying experience every time with him because he’s obviously after the extra cash.
Other than that, the place is really clean and neat. Sort of easy to miss the entrance to it though.

I came to Cain & Cain to find what was going on with my wisdom due to being in an incredible amount of pain. The took my insurance info and then took some xrays. Turns out one of my teeth was breaking through my jaw bone. They informed me I would need to surgery and that I needed to go to an oral surgeon.
I asked them to send me to a practice under my Guardian network. The got a hold of Dr. Alijanian’s practice. I went, had my surgery and everything was fine. Cut to two months later and I start getting bills that weren’t making any sense. It turns out Cain & Cain chose a practice that wasn’t under my network. This was confirmed by both my insurance and Dr. Alijanian’s financial advisor. The advisor called Cain to find out what happened and they told the advisor that they had indeed told me they thought Alijanian was under my network.
I was lied to, plain and simple and it cost me. Don’t go here.

I’ve been a patient of Dr. Janet for over 10 years. They have a very conscientious and competent staff. They are warm and friendly to their clients as well as to fellow staff members. It’s a family situation including clients. They are also trustworthy. In the past, I have had dentists try to up-​sell me on crowns to replace «old fillings» –this would never happen here.

I meet Dr. Cain in a different ambiance. It took a sudden desicion by my part to seek her. It was the end of the year, and I was in need of an exam and a cleaning. She squeezed me in her morning schedule, but due to a family emergency I wasn’t able to make it to my morning appointment. I called later in the day and she was able to see me that afternoon. She was very kind and understanding of the whole situation. I went back a week later for a filling. She is a pretty awesome dentist. :)

I’ve been a patient for 12+ years. They explain everything and go out of their way to make their patients happy. My kids have gone there as well and one had veneers that they did a fantastic job on. I still smile everytime I see his (several years after the job).

Dr. Janet and Dr. Michael are THE BEST!
They are truly nice people who care. I would recommend them to anyone who’d like to LIKE their dentists. Both are very gentle and caring with a very efficient and friendly team.

Both my boyfriend and I recently saw Dr. Janet Cain for our routine check ups. We were greeted by her friendly receptionist but when it came time for the x-​rays the technician had problems taking them on both of us, and I honestly do not think that Dr. Cain was at all familiar with laminate veneers to which I have on both uppers and lowers of my teeth. Even though we had both seen our former she didn’t seem to care that the veneers were discoloring, and were looking old. She didn’t do the gum test to check for pockets, she did the very basic check and then passed us off to the «cleaning» gal who didn’t even bother to floss our teeth but merely showed us how to not even flossing their of our teeth 100%. I will be looking for another dentist in the next 6 months but I will not be recommending her to anyone that I know of. Sorry Dr. Cain but your chair side manner and your assistance have fallen short for my dental needs. You didn’t even give us a new tooth brush or tooth paste as thank you gifts. Where have all the good dentists gone? Looks like we are back to the dental search. I don’t know how people are giving you 5 stars when we didn’t even have our teeth completely flossed and never even received the consolation gifts. Not a good way to impress your new patients. Your dental hygenist/​x-​ray technician should never have verbal outbursts when working on patients. Her outburst rubbed my boyfriend the wrong way. Not sure you your getting 5 stars from other patients. I am very selective and very picky when it comes to dentists.

Great family dentistry! The whole family goes here and I only wish I went here when I first moved to Concord. I went a large chain of dental offices and was treated horribly with long waits and was always tried to be sold additional services. They are friendly and the kind of office that really knows you. Their appointments are easy to get and are able to work with little kids. Would highly recommend Cain & Cain to anyone wanting a great dentist!

I went to dentist when I first moved to the Bay Area and he was such a punk. I wish I remembered his name so I could Unilocal him. While cleaning my teeth and with his hands in my mouth, he started talking trash about my Giants. So not cool.
Then I found Cain & Cain. What a wonderful change. It’s a husband and wife team, Dr. Michael & Dr. Janet that is located near the Trader Joe’s on Treat. Dr. Michael has been my main doctor for years but I’ve recommended so many people here and many of them go to Dr. Janet.
Dr. Michael is a little more chatty from what I hear, but still not annoying or rude. Also, he doesn’t stick stuff in your mouth, then expect you to respond to him. He is way into technology and they have great monitors and computers at each chair.
The front desk staff and the dental assistants are all so friendly. All in all, an amazing dental experience.