Dave & Buster’s

We haven’t been here in a long time and was very disappointed from the time we sat down. They sat us where there wasn’t a waiter on yet, but at least the hostess asked for our drinks. We ordered fountain drinks and then we were told the machine was out of carbonation so we settled for water. We then ordered the loaded tator tots, only to be told that they were out of tots already and it was 2:30! I guess people don’t come here for the food, just games.

Hostesses were very unprofessional and rude. The wait for a table was ridiculous, even though they had over 20 tables available. The wait staff was slow and rarely came to the table. The games were great, but the prices and employees put a damper on the evening.

I’m pretty sure this was my first time going to a Dave and Buster’s. I have to say that I was very impressed by the food. The games were not anything special as they were they same as ones you would find in any arcade. They were a bit pricey too.

I know a lot of people complain about the food and the service… But hey… It is Dave & Buster’s. This one meets the expectation of mediocore food and subpar service. It’s an adult Chuck E. Cheese. Video games, skeeball and booze = a good time for all. I would personally pass on the food and suggest sticking to beer (they can’t really mess that up).
Go for the games, pool, and bowling. Sign up for their emails for free game play coupons or go on Wednesdays for ½ priced games. They also kick all the kiddos out at 11pm on the weekends to turn it into an adults only place.

It seems like most of the reviews here are for the food. However, I just came in for the games and had a blast. My partner and I came in for the power hour and thoroughly enjoyed my time playing all the arcade games. However, it felt a bit lacking and we felt restricted with the amount of games we can play. Therefore, we chose to throw down and got a refillable power card to play to our hearts content.
Boy oh boy was it fun. It got to play every single game we could. We did come across a few games that were eating our tokens but that seems to be a problem in all Dave and Busters. All in all, I had a blast and would definitely return. Would I come to power hour? Probably not. Would I return to half off Wednesday’s? Oh hell yes. We played $ 12 worth of games and came out with 3 bags of gummy bears. I’ll consider that a win in my books.

Worst service EVER! Waited for over an hour and then when seated we waited for 15 minutes before we asked for a manager who we asked to find our waitress. Then after giving her our entire order, drinks, app, meal we waited another 30 minutes before we left! Why? Waitress never brought any beverages, so after an hour and 45 minutes. Yes we left!

I’m a clean cut well dreesed white guy. I approached the desk and told them the connect 4 game took our money. The 3 attendants which were all black just looked at me the one I was directly talking to just looked at me in a condescending way after she told me to go stand by the machine for who knows how long and wouldn’t refund me what amounts to around a dollar. I spend about $ 50 a mo in here. The game technician questioned me also like making me tell my story about what happened and seemed to be making some sort of judgment call over a dollar. This is a joke. No real money was at stake and the way you handle this is turn the machine on and leave. If you see the same person over and over sure make judgements but these are clowns on their first or second jobs and care more about power then company customer service

Dave and Buster need to hire better bartenders. We waited 20 for the bar tender to take our order… There should be three bartenders at the midway bar. He also never asked if we wanted to order food. Speed up the service or higher more people.

Very unhappy!!! We drove over an hour and a half to Dave and Busters for the server to say that even tho the internet stated a promtion they will not honor it. We left very unhappy. They are not willing to honor what is stated. Donnot go there, they are looking to rip you off!

This D&B sucked! Lauren P is my girlfriend and the photos she added, That was my burger. It was effing disgusting! How do you mess up a dang burger. I love D&B but I will never come back to the concord mills one. Save you money and dont eat here.

Holy cow. This place has gone down hill.
Hadn’t been here in years (since it opened) and to say I was disappointed is an understatement.
The drinks we ordered were okay, my boyfriend thought it was to syrupy.
We ordered edamame… Only we never received it.
For our entrée I ordered burger sliders, that were decent. My boyfriend ordered a burger as well (the hottie).
We received our food, and come to find out his burger was microwaved… Terrible.
The service was slow, the drinks were mediocre, and the food was eh.
We won’t be back.

This is the 2^nd D&B I ever been and finding one in charlotte when I went to visit was a must go for me. This was really big compared to the pass one that I went to. They had a bowling alley, billiard area, arcade, a eating area in the game room and a pretty good size restaurant. The service was great and the food was way better than I had remembered. I order the Philly steak and it had so much flavor and they give you a good amount of fries. We ordered dessert I forgot what it was called but it was pretty average to me everybody else loved it. I will surely go here again if we go to charlotte.

First off i work in a very nice restaurant full time
There needs to be a serious management change for this location.
4 servers for the whole restaurant is unacceptable. We waited 20 mins for a drink order. 20 mins to get the drinks I could see at the BAR «we grabbed them from the bartender» one drink order was not even put in to the bartender by our waiter
food was All cold, and the salad was warm after waiting 45 for the order to be delivered
The waiter didn’t even ask how the meal was, only come back to drop our check off
Horrible experience overall!
Ended up paying there bartender and tipping her instead for being the most helpful.

First time bowling here and had a great time. Came here with my boyfriend and cousin. It’s $ 35 for one hour and you rent the shoes for $ 3. The atmosphere was great and the food was great. We also played some arcade games before since we had to wait. Our waiting time was about 15 minutes. I think if you want to go bowling for a bit and have some good food it’s a great place to go. However if you go strictly for bowling $ 35 an hour doesn’t sounds like the best deal out there.

Bday lunch for daughter… Everything from waiting to be seated to the wait for our lunch has been quite unimpressive :-(Been here 1.5 hrs, and we’ve only had drinks. Forget refills, waiter hasn’t been back… We won’t be coming back. Wld walk out if son wasn’t here to attend a party for his friend

Came here last night and had a real good time. I’ve been to a few D&Bs but this one is really huge. This is the first time I’ve been to one with a bowling alley in it. It also had a section for pool tables to add to the arcade area.
Bowling (expensive imo $ 35 for an hour of bowling) was fun but they didn’t have a rack with spare balls for you to choose from. So that means whatever lane you’re in, you’re stuck with the balls that’s given to you unless you can find another lane who’s kind enough to trade balls with you. This was an issue because my gf wanted a lighter ball but luckily the group next to us left so we were able to switch the balls out while the lane was vacant.
The arcade games were cool. Just $ 20 gave us enough game credits to play everything we were interested in.
All in all had a good time but probably won’t come here if bowling is the main thing we’re looking to do. As for bar food, drinks and gaming, it’s great.

Dave & Buster’s together can fill your entiere day. We arrived around 1:00pm and did not leave until almost 7pm. To me this place is a man oasis. You can take a break away from the stores, get a beer eat some food, and watch the game.
There is a bowling alley, a full service restaurant, a seperate bar, poot table lounge, and many video games. I think the cost for this amount convenient entertainment is well within reason.
I enjoy Dave & Buster’s and wish there was one near my home.

Worst experience ever. Someone should shut down this place once for all!!!
Very rude staff (front desk) at the restaurant (the main one near the parking entrance) Freaking rude. Short african American dude with no glasses on. Did not get his name tho. So rude. He claimed that they have over 4000 people coming to that place … Bla bla. Sat is their busiest time… Bla bla. Well… My question was… Why is the half of the tables empty then why do you get us a freaking table!!! He said again… It is what it is and told me to have a good day then looked at me like I am five years old (what u gonna do about it… Look). Omg I was so pissed off at this point.
When did we get a table? We waited 1 hr and 15 min for a table of six. But a half of tables there were empty Again. What were they doing. What took forever?
It took forever to get out food. Nasty food. My god. Is this hell? It is not hell but it was pretty close. We are not coming back here ever again.
Never!!!
Restrooms were nasty. What happened to the mgmt here? Nasty sinks… dirty very nasty dirty.

Came here for a quick drink before watching the Horrible bosses 2 movie. And was disappointed by the drink prices.
We have a total of 4 drinks which came out to $ 30 when on a Wednesday we were paying $ 4.25 each for the same drink.
ONLY COME HERE ON WEDNESDAYS. Half priced games and cheap drinks.

Best place in Charlotte for fun, food and games. And only 4 minutes from home. Not an inexpensive outing by any means, but you only live once.
Before 5 has better deals on food, you can buy game credits and get a better price on your meal. I usually stick with Goldfingers (chicken fingers), unless i’m feeling adventuresome. We don’t drink, so I can’t comment on the bar.
Plenty of TV’s with sports on, if you’re into that. I’m not. The games are fun if you’re into that. I’m not. I watch my kid having a blast, and keep the card charged with enough credits to keep her playing. That’s what it’s all about for me.