Fuentes Auto Detail

I have a badly neglected ’04 Dodge Dakota that I’m getting ready to sell. Mechanically, it’s in fine shape, but the interior and exterior hadn’t been cleaned in a long time. And worse, there was a strong, stale tobacco smoke odor. I honestly felt like I needed a shower after each time I drove it.
Carlos came out today and spent about six hours on it. He didn’t set high expectations about the odor and some stains he pointed out. But he sure came through!
He brought out the finish in the exterior… silky smooth and shiny. The interior is spotless… even the stains he wasn’t so sure about. And the odor is gone!
This is the first time I’ve had a vehicle detailed, so I can’t say if it was a fair price, but it was worth it to me. Contrasting before and after, I think I’ll be able to get $ 500 to $ 1000 more when I sell it.
Thanks, Carlos!

I am very impressed with this man! I spilled a lot of water on my car’s carpet without realizing it, so it had been sitting and seeping into the carpet all day. When I finally realized I called a few businesses and this one seemed like the most reliable. He came out at 6:40 at night and spent over and hour cleaning this one spot– very diligent and hardworking. He really takes pride in his work. The price he asked for was so reasonable, too low in face so we had to give him a big tip because he worked so hard and asked for so little in return.

Carlos did a great job on the detail work that I had purchased from Groupon. Did a very good job on Interior and exterior cleaning and waxing the two cars that I had him do. Both cars look a lot better after his work.
Nice work and he was very pleasant.
Yes I had to wait a bit longer after I brought Groupon, as he was over booked due to the success of using Groupon. But timing was ok with me. as the car were due for a good cleaning after the Summer trips ! If not, I would have had to have it done again.
But it should server him well down the road for using Groupon and building the clients.

Excellent work. Very thorough. Carlos is a very pleasant and hardworking buy. He did my car and my daughters. Her’s is several years old and looked great when he was done.
Carlos seems to be a victim of Groupon. He oversubscribed his business, with the result being a long delay in getting him to my house. Live and learn!

Carlos did an amazing job on two of my cars, he brought out the shine and cleaned them up like no other detail I’ve had before. Having run a detail shop in my younger days, I know that not just anyone with a bucket and rag can detail a car properly, it takes an «eye» that not everybody is born with. Carlos has it.
Considering I too was a Groupon customer and had to wait many months for him to come, the wait was well worth it. I’ve been treated poorly by some businesses when I produce my Groupon voucher, but the complete opposite is true with Carlos. He could have washed my car and done a halfway job, but instead he did a very thorough complete detail. Those reviewers that gave him negative reviews don’t understand what it’s like to be a one man mobile shop that is completely inundated with cheapskate Groupon purchasers.
I’ll use Carlos again, even at his full price he’s well worth it.

Judging from other reviews it looks like once you get this guy to your car he does a nice job, but I couldn’t even get that far! Bought a groupon, called to schedule (3x) and never heard back. Contacted groupon and he called the next day. Annoying. I was told there was a 4 month wait, but he would still honor my groupon. Great, no problem. 3 days before my appt he called to confirm. 30 min before my appt he called to cancel saying he was sick. Suspicious since it was Memorial Day. But I managed to wait 4 months for this appt and make it back from my holiday plans in time! It was just a customer service nightmare, and he was so unprofessional! If he had called 2 hrs before the appt to cancel I would have been more understanding. But I was literally 5 min from my house after driving back from Tahoe! Grrrr.
Contacted groupon and got a refund. My advice is don’t even bother with this guy, go somewhere else.

I have to tell Carlos took my car from being a rough looking 2006 Honda Odyseey to a almost a brand new looking car. Cleaned the interior and made some spots go away that I did not think would go away.
I had purchased a Groupon and he was very honest about when he could get to us and it worked out just great. He was very professional and just super nice.
I am very impressed with what he can do to detail a car. I am going to setup an appointment in the coming weeks to get my other car detailed.
I recommend Fuentes Auto Detail.

All — Please IGNORE the unfair biased name calling 1-​star reviews by Groupon users whining about 4-​month wait to make reservation.
Carlos Fuentes did a GREAT job on my 14 yr old car. He takes pride on what he does and took photo of my car as it’s amazing what he did on the exterior bringing out the best of teal color. It felt glassy! He also thoroughly cleaned the mats and interior.
Had no prob making appointment and confirming the appointment. He was always courteous and showed up in time. He wanted to the work right and asked to do the work inside a garage as it rained today. He spent good 2 ½ hrs…
Highly recommend and I’m going to have him work on our other cars.
PS — What a shame some whiners trying to discredit an honest hard working person like Carlos. And don’t forget to tip!

I purchased a Groupon at the end of 2012. I didn’t call Carlos until January. I was concerned that the Groupon would expire but Carlos assured me that he would honor the Groupon and also explained because of the high volume of Groupon sales, that he had commitments till April 30. We booked the appt. and I patiently waited. Well… worth the wait…
Carlos showed up at my home, on time, courteous, respectful & hard-​working. He worked on my car for approx. 4 ½ hrs! The young man didn’t leave until 7:45 pm
My car looks beautiful & the interior is impeccable! I even have perfect vacuum lines!
This Groupon was a steal– It’s just a few dollars more than a car wash you purchase down the street.
Don’t forget to tip — Groupon takes a cut of the profits on anything you purchase. Let’s keep in mind that these businesses that subscribe to Groupon to increase their business, get referrals & development relationships, all for less than the «normal fees» they would normally charge. So for me… terrific price, service & well-​worth any wait!
I will definitely refer Carlos & have him come out again!
Donna S.

Fantastic service. Yes it took a while to get a reservation using my Groupon, but it’s personal service by the owner himself. Carlos confirmed my appointment the day before, showed up on time and spent many hours to make my Mercedes shine like new. I am very appreciative of the work. I’m a first time customer and highly recommend Carlos Fuentes Auto Detail. Don’t forget to tip.

Yes, it was a long wait using a Groupon coupon, but it certainly was worth it.
I think the problem with wait time is more a Groupon issue. The coupon is way over subscribed. They, Groupon do not tell the purchaser there could be a long wait. I have had this issue before.
Carlos spent over three hours detailing my car today. It looks beautiful.
He showed up when he said he would and did a great job.
I can highly recommend this honest businessman. What more can I say.
GREAT JOB

SCAM!!! BEWARE AND STAY AWAY
I bought a Groupon for a car detail and didn’t check Unilocal.My fault. If Groupon will not refund my $ 50 I will dispute the charge with Discover. Your credit card company will (or should) always fight for you.
My husband called to schedule an appointment (I bought the deal for him as a gift). It’s a 415 area code for a Concord «business» so it’s likely a cell phone. That should have been a warning. In his message he mentioned his Groupon. Mistake! We read the other Unilocal review detailing a similar experience to ours and I called back to schedule an appointment, this time leaving out the bit about our deal.
Carlos Fuentes called me back not long after and was very happy to set up my appointment. Until he asked how I’d heard about them. He had first said February 26^th, which I agreed to even though it’s a month away. Then he quickly changed his mind and said «it’ll be March. Oh wait, no… June. June is the soonest appointment.» What!!! The Groupon expires in April and that is FIVE (5!!!) months away. This is NOT why people buy Groupon deals. It is also IMPOSSIBLE that many appointments have been scheduled. It’s auto detailing, after all.
My husband received a call back a day later and was told it would be June — that the Groupon would be honored after the expiration date. This is absolutely unacceptable. Terrible businesses practices deserve a report to the proper authorities. Not only will I get my money back, I hope this business sccam is legally pursued by Groupon. Dealing with companies like this will RUIN their business and reputation. I would never have bought this if I’d checked Unilocal first. :(

This guy is a crook! Dont trust him. I purchased a Groupon for a full auto detail and he refused to book the appointment! he told me he was book 4 months out. Then I called back to try and book the appointment without a Groupon and he is available on Sunday 6 days from the time I called. When I asked for a refund he told me to go to Groupon. When I called Groupon they said I have to deal with him because it had been more than 7 day from the time of purchase. He is a lier and a thief!

I recently bought a used car that had not been detailed before I bought it, and it hadn’t been taken care of very well by the previous owners (dog hair and road dust throughout the inside, sticker residue on windows, broken glass in trunk, etc.). I knew I needed a true detail and not just a quick was like they do at the car wash down the street. When I saw Fuentes Auto Detail on Groupon it was an easy decision to give him a try.
Mr Fuentes made my car look and feel brand spanking new. Due to rainy weather he was also flexible with my appointment to ensure we could find a time and place that he could wash my car inside without rainwater getting into my car. Note: If it’s raining you’ll need to have your car detailed in a garage or under a carport, otherwise you’ll have to wait until it stops raining — he cares about quality and he knows you’re not going to be happy if your freshly detailed car gets wet inside. He was absolutely meticulous, taking a full four hours to wash and detail my car inside and out. No corners were cut and everything sparkled. Kudos to Fuentes Auto Detail! I would absolutely use them when I need my car detailed again.

Just had my suv and my husband’s truck detailed by Carlos. With 2 kids and a dog our vehicles were disasters. Carlos did a great job, was very professional and very flexible. I will definitely have him come back again.

Carlos is awsome. I’ve used his services several times and he has never failed to impress. Very thorough and professional. He really goes the extra mile, and a really nice guy too.