Hat Club

You know how many people in Unilocal wish they could give 0 stars as a review… how about 0 fucks given as in I give 0 fucks about this place and the employees that work at this specific hatclub. Of course there is one exception. I dont know his name but he is an asian guy there that is always smiling and greets you like he actually wants to help you find what you need.
All the other hatclub establishments that I have been to (Fairfield and Milpitas, hands down the best of the 3) the employees as cool. They dont mind taking the time to sift through their stock for you to get you your size, but the Concord Sunvalley Mall establishment is a different story.
Maybe I dont have the look of youngins these days wearing my snapback with my bangs hanging down, white tee, and skinny jeans. Maybe thats why im discriminated against when I initially walk in. Or maybe its the fact that I dont walk in with my mom and dad expecting them to buy me a $ 40 fitted or $ 30+ snapback. Maybe my money isnt good enough for this specific establishment.
I have walked into this spot about a handful of times at most. I have had maybe one good experience and that was the 1^st time I walked in, but decided not to buy anything because I had already spent a good amount at lids that day. Hatclub just happened to be on the way out for me. Good experience because of course it was the asian guy trying to help me out in what I was looking for. As hard as it was to leave there without buying anything I had to maintain my discipline.
Second time I walked into this place I was ready to buy 3 hats I was eyeballing since the 1^st time I walked in there. The 1^st hat I was looking at, they didnt have my size. Skinny hispanic looking guy comes up to me and is all «yah you better get up on that because they are only making that hat for this years superbowl» Im thinking in my head «like yah i know that Captain Obvious» So he asks what size I am and i tell him and then he goes to say «yah all I have are size 7, but who knows maybe itll fit» «Really bro? Am i telling you to tryin on some size 36 jeans when you are clearly a size 0 – 1 in bitch jeans, get the fuck outta here.» Immediately I was turned off and didnt want to purchase anything when I had specific hats in mind that I was definitely going to buy. I wont even go into how he wasnt even sure how much of a discount it is when you are a hatclub member. All he talked about was how they dont do it anymore. Be more specific in what you are talking bout. Like you dont do membership anymore or if someone is already a member you dont accept their membership discount. I mean the way one explains something can be easily misunderstood if its not clear.
Ok 3^rd time I walk into here 1÷28÷16. I grab exactly what I want so its a hassle free experience all signs point to yes and Im ready to roll out… wait not so fast. So this Chris Farley looking fuck who thinks he is fucking cool cuz he has on a snapback that barely fits his mop ass head either never made it past the second grade as far as education or is really just that dumb and let me tell you why… so the system was down. Yes they could accept credit cards but they would have to use the old carbon paper and machine to make a copy of my card. Ok no problem im cool iwth that. So this Chris Farley fuck is on the phone with whomever he is on the phone with asking what does the price of the hat come out to with the discount. Like really bro? You dont know to use a calculator and take the price of the hat and multiply it by .8 (20% discount) or know how to punch in the price of the hat and punch in –20%. Man i bet you could even google that shit and it will give you an exact answer. You wouldnt even need to type that in as you can easily hit the microphone button and say what you need and bam! Thats the reason i said he probably didnt even make it past a second grade education. Anways, so he does his thing and I feel like im ready make this purchase and am ready to roll and never step foot in this piece of shit again. Nope. I was sadly mistaken. So as he is training the asian guy how to fill out a manual receipt im patiently waiting. Ok its time to pay. Thank you Jesus. Chris Farley says «would you happen to have another credit card. I cant use this one because it runs up and down and our machine cant get a copy of the numbers» all i can say is «really? You cant take that pencil right there and slip my card under and run the pencil back and forth so it makes an imprint?» Farley «no i cant do that but we can hold the hat for you and you can come back tomorrow, i think our system should be up by then. Or you can go to the atm and get cash» ok really dude! First off why would i go to the atm and get cash when i can just give you that card and secondly how bout instead of me going why dont you just give me the hat with and IOU slip and ill make sure to come pay my debt when your system is up and running. «Get the fuck outta here with that bullshit Farley»

By far the best place to get caps. They care about quality, provide the same caps the pros wear, lots of USA made caps. Also their membership program is good forever (vs Lids which expires after a year). Customer service is great too. Highly recommended

Since I’ve only been Unilocaling for a handful of months, I should have more check-​ins here. Since 2004, I’ve bought a great number of hats here. Been a member at hat club since 2002 I believe. The best part is… Your membership doesn’t need to be updated so frequently like lids!
Located at the end of JC Penny, at the bottom floor, this place is better than lids. This is your typical hat club layout. Hats, hats, hats, and hats. Mostly on field caps with different color variation but nothing to stylish like lids. If you can’t find what you’re looking for then they can order it online. There’s more available online than at the store (typical right?!)
Customer service has always been great every time I’ve gone, they play great music (hip hop/​rap) edited of course… Most of the time my size in hats have been available to me. From 6 ⁷⁄₈ to size 8 you will most likely find your size. On field hats start at 6 7/​8, while off field hats start at 7. On field means the basic hat of what the pros wear while they play. Kangols and beanies are also available in small quantity. Kids fitted sizes are also available. I wish they had fitted hats when I was a kid! Fail! In the words of Bob Dylan, «times they are changing.»
I’d give this place 5 stars if… IF the workers knew more information about their products. For example, I’m a huge baseball fan and I especially love minor league hats! They have carried a few and I’ve tested out their knowledge to see if they knew what time it was it what team they were affiliated but no luck thus far.
This is my go to and favorite spot at the mall! Sooo, get your thinking cap… Or buy a new one! Join the club!

Generally if you can’t find it at the store you can find it online, and you can still use your member discount. Sometimes they run specials online only, so being a member has its perks.

Located in a small space on the JCPenney side of the mall, this store carries a good selection of New Era fitteds (standard & custom) along with some offerings from Mitchell & Ness, Kangol, Crooks & Castles and other brands. Whether you’re looking for something simple to rep your favorite team or a custom fitted to match with an outfit or pair of kicks, you’re bound to find something you like here (though I have yet to find a hat that matches my Freshwater Air Max Griffey 1s…).
Prices for New Era fitteds are about the same as everywhere else ($ 25-​$ 35); I’ve never noticed any sales, but the membership card helps you save money in the long run if you tend to buy a lot of hats. For an extra buck, they’ll spray your new hat with a water & stain repellent.

Awesome customer service and they were the only Hat Club in the entire Bay Area to have the rare SF Giants Battle of the Bay hat in my size