Joanne Fanucchi, LAC

Honestly, I had read all of the reviews here, and decided to give her a chance anyways. People have different tolerance of attitude and have different opinions of what «rude» is. So, I called her and made an appointment anyways. She was decent over the phone and scheduled me about a week out. I arrived at my appointment before my scheduled time. I walked into an empty office. (She was still with another client) That was ok. My paperwork was waiting for me with a clipboard at the reception area. I took it and filled it out on my own. Looking around, there were dirty windows and cobwebs in the waiting area. There were books that looked stained and warped from water damage or something else which were placed in the lobby for patients to read while waiting. They looked dirty and I was afraid to touch anything. Then I started thinking that this woman is going to put needles in my body… does she not care to have a clean environment? First impressions are important. Even though I hesitated, I was going to go through with it. My first visit ever to an acupuncturist. She finally came out and called my name, I responded yes? She said «I am still with someone. It will be a few minutes» I said that was fine. It wasn’t quite my time anyhow. She said, «you have a co-​pay, correct?» I said, «yes, is check or credit okay?» She said, «I take cash, credit and check, but no checks on the first visit». I said okay, «I’ll do card». She said, «wait, your co-​pay is $ 5 right?». «Yes», I replied. She got a super rude tone and said «oh, I can’t take card for $ 5! and I am NOT taking a check for $ 5! Can’t you go to the store or something to get some cash?!» Mind you, it’s like 5 minutes until my appointment and there aren’t any type of cash back stores nearby that I was familiar with. I told her that I didn’t know where there was a store nearby where I could leave and get cash back in a reasonable time. She then threw her arms up in the air and said, «well I don’t know what you’re gonna do then!», and proceeded to walk right out of the room.
Are you kidding me? I already had anxiety about the whole procedure anyhow, and this for sure wasn’t helping. Between her yelling at me and the filth of the office, I decided that I had enough and left. So, now I don’t know what you’re gonna do lady, because you just lost my insurance payment for my visit over $ 5.
She was rude. She never greeted or welcomed me. She just freaked out over a co-​payment. She doesn’t deserve my business.
I will be trying a different place. She’s awful.

Two years ago, I found Joanne as a result of my neurologist giving up on my migraines and telling me to go to an acupuncturist. Joanne has changed my life, and I’m so thankful! I suffered migraines from the age of 8 to 49, and she cured me of them. Her direct and no-​nonsense manner is refreshing. I’ve lost 30 pounds since working with her, and have never been so healthy.

There should be a negative star option for this overly aggressive and hostile woman. I am a soft spoken person trying to get healing on my left wrist from overuse. However, when I tried to set up an appointment with Joanne, she not only huffed and puffed while I looked at my calendar to find a date. She then yelled at me, told me she was «SUPER BUSY» (as if to say –hurry up!!!”) and told me she was trying to have an «ADULT CONVERSATION» with «NEW MAMA!!!» (I just had a little baby a few months ago). I told her that I didn’t think we were communicating very well and that I needed her to be more compassionate with her tone. She screamed at me again that she was busy!!! I said that I didn’t think it was going to work out because I needed someone softer who could communicate with me. She hung up the phone on my like a 12 year old teenager having a tantrum. If this is her professional status, I wouldn’t let her stick needles in me. Yikes!

I have been seeing Joanne for a few years now, for a serious gut problem. I find her competent and knowledgeable. Her knowledge of herbs is quite extensive. I’m having excellent results. The office is very clean, a quiet and soothing environment. Give her a try.

Following up on my original post. Joanne’s sound advice and care helped transform my health. At the time I was getting sick frequently, she identified the core issues and developed an action plan. I will be forever grateful to her and highly recommend her services to anyone seeking to improve their health and well being.

Joanne was the first acupuncturist I had ever visited. She is close by and I liked the reviews on her. She was friendly and professional on the phone and made me feel at ease. Joanne helped me recover from spinal surgery and return to work after couple of months. I still go back for tune ups at times. She really helped me turn the corner on my health issue. A caring and kind spirit.

Acupuncturist Joanne treated me a few years back for some pain, digestive and fatigue issues. I saw her on several occasions and had excellent results with her care and treatment. She was the second acupuncturist I had seen and she was much more gentle than the «genuine Chinese acupuncturist» I saw from China who made me feel like a pin cushion. The first acupuncturist hit a nerve behind my knee… it happens once in awhile. I bruised and it was painful. I never had this experience with Joanne. Joanne is a caring, and knowledgeable health care provider. I would not hesitate to utilize her services again.