Letts Plumbing

We’ve called Letts Many times! Tim has come out three times for different issues and has done a super job each time!
Highly recommended!

Letts Plumbing was referred by another company that was booked up. We wanted old kitchen sink hardware removed and new hardware installed once the sink was refinished. Andy was assigned the job and did outstanding work. I particularly enjoyed his calm demeanor, work ethic, and general optimistic attitude. I will recommend Letts Plumbing to all of my friends.

Once again Mr. Home Plumber got into trouble. Attempting to replace my kitchen faucet I simply could not remove the old unit due to rusted parts. After hours of effort I gave up and called the professionals and Tim, their foreman, handled the job nicely. Not the first time I used these guys – they are quick, efficient, and their rates are fair. Despite a bruised ego at not being able to handle the job myself, I am very happy to have water in the kitchen again.
Will definitely recommend these guys to anyone who needs a plumber.

I had a piece of PVC pipe crack that ran into my lawn irrigation system, and it was leaking a pretty substantial amount of water right next to our home’s foundation. They came out in very quickly (45 minutes) and fixed the problem in less than an hour. The two plumbers, Tim and Andy I think, we’re great guys and a pleasure to work with. I’ll definitely do business with them again.

We used Letts Plumbing for a leak in our sink. They came out the very next day and fixed the leak. He was very professional, and knowledgeable. I would definitely recommend them, and will use them again when I need them.

We have a frustrating problem with an upstairs shower drain that gets clogged every three years. I had another plumber come before, after 90 minutes he could not get the drain open. This is my second time using Letts. Once again great service, timely, and very reasonable. Steve D came to our house. Super nice guy. Very efficient. Helped us understand the problem, and was able to pull a squirrel sized collection of hair out of the drain. He was great and I highly recommend him for any plumbing needs!

Shane checked what turned out to be a basement groundwater issue last year and made a solid recommendation to do no work. He spent at least an hour with me looking at the issue from various angles to support his assessment. That’s impressive considering he’d get no job out of it. I much appreciate his time and expertise to put my mind at ease. I recommend Letts Plumbing wholeheartedly even if I’ve since been told I’m out of their service area.

Adam grim Letts Plumbing came over today to look at a leak I’ve had from my corner stall shower. He found the problem within minutes and told me what an easy fix it was. Here I am thinking it was some huge problem that would cist thousands to fix and what started as a free estimate ended up being a quick DIY project for me. Even though they didn’t do any work, I wanted yo give them a good rating for being HONEST and not selling me a problem they could’ve easily profited from. THANK YOU!

These guys are the best! Called over the weekend and they answered the phone and had someone out right away. When they arrived they didn’t have the exact part but set up an appointment for the next day at 8am. They proceeded to show up on time and took care of our leaking washing machine and clogged sink then checked everything before leaving. Can’t say enough good things — THANK YOU!

Moved into a rental last year and have had some big plumbing issues Dee to the age of the house. Every time, we have called Letts and have been so happy with the work. A new hot water heater, repaired water main, and a broken sewer pipe under the house were all fixed promptly, well, and at a very reasonable cost.
I will definitely be using Letts for all our plumbing needs.

Easter Sunday… everything backs up. My daughter in law tells me «use Letts» they are honest and easy to work with.
10 minutes after I put the phone down he is on the job (he did happen to be nearby) in 30 minutes everything is working perfectly.
Cannot recommend them enough. Very honest, none of that «well you will need our jet water service» crap.

Letts Plumbing was recommended by another company we called that was completely booked for the day. We called and left a message and got a return call immediately. The customer service agent gave us an arrival window between 10:00am and 12noon. Andy arrived at 10:11 and was fantastic. We had two full size bathrooms clogged upstairs and downstairs and Andy did a thorough and quick job of repairing the problems.
Very fair rates and quality work!

I needed urgent help in a Friday night and Adam and his crew were very thoughtful and helpful. Really great and honest people. My go to people now

I never thought I would be singing praises for a plumbing company, but here I am. We’ve owned our home since the mid-​1980s and, living in the unstable land of the Orinda hills, knew that we would experience sewer problems eventually. Well it came big time when our house started to smell. Reek was more like it. An inspection of the property revealed that the sewer line from the house had shifted, the seal broken, and raw sewage was seeping out. Who to call?
I check with our local Nextdoor organization for recommendations. Letts Plumbing stood out. I called, explaining the situation, and the person in the office had someone out without delay. They sent Tim Givens, who investigated the situation, found that the initial installation was highly irregular, and devised a plan to correct it.
When Tim and his assistant returned with parts and a plan, they went right to work. With plumbing, it’s best to expect the unexpected. When Tim opened the line, disaster struck. Nasty water shot out. Not only had the sewer outlet failed, but the line was backed up. Tim explained the situation perfectly and said that he would try to get someone out to help as soon as he could. To our amazement, within minutes, a second truck had arrived, and another employee had opened the nearby manhole and began to snake the line.
It wasn’t long before the drain was cleared, subsequent causes for caution explained, and all repairs and improvements made. They even spread kitty litter in the affected area to cut the odor.
I was presented with a bill that I consider supremely fair, and the money well-​spent. The service was excellent, the sewer outlet intelligently redesigned, and the staff professional, friendly, and neat. Tim and his crew exceeded all of my expectations. I would recommend Letts Plumbing and Tim Givens in particular to anyone in need of plumbing services.

Called and gave details of washing machine drain backed-​up and flooding kitchen floor. As requested, I left my name, address and call back number. The woman who took the call said she’d have someone «call me right back». 30 minutes went by and no call, so I called them back, identified myself, and was told that they had other calls and that I should wait another 30 minutes to hear from someone. After another 30 minutes had gone by with no call back, I called Absolute Plumbing instead, who immediately gave me a same-​day time window and then later called to inform me that the plumber was on his way.
Which service would you prefer?

Friendly staff. Called for a water main leak. They came out when it was originally scheduled and called ahead of time to let me know they were on their way. In fact, they were a little early which is great.
Did a quick job to my asking and provided me information on what they were doing along the way. I really appreciate that they were here on time as scheduled.
Will go back to them in an instant when I need plumbing service.

So, I’ve had Lett’s out a couple times (french drain repair, water heater quote). Each and every call, they have provided excellent service as well as quality work at affordable and understandable rates.
Today’s review is based on our most recent interaction. We sprung a leak in our master closet and couldn’t figure out where the water was coming from. After wasting our money dealing with another plumbers (incorrect) leak detection services, Lett’s recommended we contact Steve through Independent Leak Detection. Steve came out and mapped our pipes, and Lett’s came out and did the work to cap a slab leak and reroute all pipes through the attic. That other faulty company had quoted us $ 6K while Lett’s did the job for $ 1K.
I can not speak highly enough about how wonderful this company is. Thanks so much Tim and team!

If I can give these guys 10 stars I would!
Here are the reasons why:
1. PROMPT — I called in @ 8am and they came @ 8:20am for a clogged bath tub and a minor leak
2. FRIENDLY — they didn’t mind my nosy dog and came in with smiling faces
3. QUICK — they were like lightning speed, in & out with awesome results
4. KNOWLEDGEABLE — within 2minutes of being here they diagnosed the problem right away and explained the procedure they took in correcting the problem after
5. REASONABLY PRICED — it was within budget
6. SHOUT OUT TO: Adam & Dustin! Keep up the great work
Highly recommended!

This morning my shower was lukewarm, bordering on cold. I didn’t have a chance to try to relight the pilot until around 2 in the afternoon because I was taking my kids to/​from camps and swim lessons. When I tried to relight the pilot it was a no-​go.
Envisioning the kids balking at cold baths, dinner dishes piling up, laundry hampers stuffed full of swim towels, and general household mayhem as a result of having no hot water over the long holiday weekend, I called a few plumbers recommended by neighbors but nobody had availability until next week. I thought about Little House on the Prairie, and how it would be possible to heat water on the stove… but unless I could drive a horse drawn carriage to shop at the Oleson’s store it didn’t seem worth the effort.
After reading Letts Plumbing’s reviews here on Unilocal,I called and talked to a real live human being after just a few rings. He took down my info. and the details about the problem and told me I’d be called shortly, and I was, just 5 minutes later on the phone with Mary who diagnosed the problem as a faulty thermocouple. Sheldon came to replace the thermocouple at a time that was convenient for me (after I picked up my kids from their camps) and we have hot water again. Affordably priced, prompt and professional. I couldn’t be happier.
Now, for that nice long hot bath… after the laundry is folded.

Almost two years after our last call to Letts, we unfortunately needed their help again. Earlier today, my honey started laundry and then heard bubbling in our tub. The water was backing up. Ugh. Not good.
Fortunately, I was able to reach a Letts operator immediately, who, in turn, connected me to Adam. He was able to schedule us for a two-​hour window, just a few hours later in the day, and he arrived right at the beginning of the window. Fast forward an hour, and Adam got us back in business!