Oil Changers

My first time here… I have nothing to complain about. I got a great service while stayed literally inside my own car! I drive a Volkswagon and I usually pay an arm and a leg to get my car well maintained but going here didn’t cost that much!!! They show you and explain to you what needs to be done. Thanks guys!

In need of an oil change but short on time? Come here. They did a great job — a little pricey but super convenient. Didn’t even have to get out of my car. Terence and his team were knowledgable and efficient. Had to take 1 star off because apparently a Full Service Oil change included washing your window but they didn’t do mine. Nevertheless, good service and will probably be back.

Great service. Fast, friendly and informative. Mark is a gem and Terence also did a great job.

Great service, but the price is way to high for me to come back. $ 45 for an oil change! Hey, but if you’re in a hurry it may be worth it because they worked really fast.

Probably the best, most efficient, and incredibly competent crew I’ve ever witnessed changing my Oil. Four guys at once changed my oil, changed my filter, cleaned my windows, performed safety inspections and were incredibly nice, I applauded them when they were done the only thing they didn’t do was sing to me and I bet you they could’ve they were completely in unison on everything. Wow! Happy New a year to me!

The guys here are so friendly and go above and beyond when it comes to service. Quick and easy!

Eh… Not impressed. Customer service is below mediocre and one of the mechanics there was a little too obnoxious — he said he knows more than all the doctors. Lol! So, when was the last time did he have a patient under his care? And please tell me why are you changing oils and not saving lives in the hospital? The actual oil change took less time than all the talking he did before doing his work. I can’t.

Had to give 5 stars based on 1.) the price I paid was the same I was quoted when I called. 2.)) staff was extremely friendly, knowledgeable and quick! 3.) price was good/​I had called around prior to going in.

IF YOU THINK YOU’RE DOING THE RIGHT THING BY TAKING YOUR CAR HERE FOR AN OIL CHANGE, BE CAREFUL. I moved down to the bay area last year and started using this Oil Changers as my regular place for car maintenance. I’ve gotten my oil changed here every 3 months, coolant and transmission flush, and my serpentine belt replaced. I was really happy with this place. However, my last oil change here was a complete mistake that I now have to live with and am very disappointed in the way Oil Changers handled the situation.
Two weeks after my oil change, I was driving along the freeway and noticed my car losing power and making a rattling sound. I pulled over and tried to restart my car. It wouldn’t turn over at all. I had a tow truck tow my car to the closest Toyota dealership, which later told me that there was no oil in the motor and that they found motor oil in the transmission instead. My motor had seized up. The cap and filter were on and there were no cracks. I contacted my insurance and Oil Changers who both sent reps out to go verify that this was true. Of course, Oil Changers is denying they had anything to do with this. They don’t know why there was engine oil in the transmission, but they confirmed there was. Let me say, this is the only place to touch anything under my hood for nearly a year and I had them do a transmission flush 6 months prior.
I got the video tape from Oil Changers and of course it’s too dark and blurry to tell where their guy put the oil, but it does show they never checked the dip stick to make sure there was oil. I also understand that two weeks is a long time to go without oil, but I have had another mechanic look at the tape and say it seemed like it wasn’t drained long enough. It’s clear this is Oil Changer’s mistake, but they don’t want to own up to it. Anyway… My insurance totaled my car when I was just about to pay off my auto loan. Now I am starting all over again with a new car loan. THANKS OIL CHANGERS.

No joke, the second best part of my day off yesterday was getting the oil changed in my husband’s car at Oil Changers. I enjoyed the oil change a little bit more than I enjoyed my afternoon run, but def not as much as I enjoyed my massage at the end of the day. So there it is: the 2^nd best thing about my day off!
We’re not allowed to change our oil where I live (HOA rules), so I was forced to let this team do it for me — and they were fast, efficient, and friendly! Only a few minutes after I pulled up, Lynn waved me into her side of the two-​car «garage». She pulled up the info on the car, showed me the black stuff running through it that used to be oil, ran some cleaning fluid through the Hybrid’s engine, confirmed the type of oil I wanted, and cleaned my windows while I waited for everything to get finished up. Renee helped with a safety inspection at the end, verbally verifying that everything was put back in place and lids were securely on and that the oil was clean and full. Plus, they made sure all lights/​etc. were functioning and even topped off the washer fluid.
Really full-​service work and a great team of people doing it. They were careful to put a blanket down to keep the car safe from damage and were all smiling and cheerful, even though it was pretty cold out. Can’t beat the price, especially with $ 5 off for a Unilocal check-​in. Sweet! I did a good deedd while husband’s out of town, and even saved him some money when I put it on his credit card at the end (hey, if I’m nice enough to take the car in, he gets to pay for it). :) I was in and out of there in under 30 minutes with a sincere «thank you» from the employees as I left!

Best oil change I have had. Competitive price and staff (especially Rene) were exceptionally polite and helpful. Will absolutely be back. Quick too!

Rene did a great job at telling me my recommendations and efficiently changing my oil, checking my tires, and finishing my service promptly. The only reason it’s a 4 and not 5 stars is because they forgot to clean my windows! Great job oil changers!
:)

I’m totally coming here now for my oil changes. They’re on a first come first serve basis but if you get there on time then your oil change is handled in less than 10 minutes. They’re great socially and professionally, and are totally transparent about the cost from when you get there and before they begin service. You pretty much stay in your car so bring a book or a good story to talk to them about and you’re done before you know it.
Shout out to Rene. He’s super chill and a great conversationalist.

Another awesome experience at this location! Always professional and great customer service!

Does not get any better than this! Rene at Oil Changers
2^nd time I have been to this place and the service is great! This last trip was the best… Rene helped me and was 100% professional and quick all at the same time. He went over everything and I could not be happier. Price is great and service was spot on (which is rare these days! See my other reviews).

$ 70 for a synthetic oil change, $ 45ish for a regular oil change. Oil changes only take 15 minutes! This place is like a drive thru oil change. Can I get a McChicken with a large fries as well?
We’re getting our transmission fluid and oil changed for $ 208 and I think we’ll STILL get out of here in 15 minutes!
They’re currently cleaning our windows. Not the best job but hey, we don’t complain about free stuff!
Best place ever!

After my experience today, I will no longer be visiting this shop for my oil changes. One crap attitude brought this place from 5 starts to 1. Daniel, has a terrible attitude and 0 customer service. I didn’t get what he was explaining, and he proceeded to belittle me because «i’m explaining things as clear as possible and you’re just not understanding» and «you have an attitude problem, I explained everything you just don’t get it.» all with a smug «you’re an idiot» look on his face
GET A FREAKING CLUE. Not everyone knows even the basics about cars so explain things in a way that makes sense. I don’t care if you’ve had a long day — I am the customer and he had ZERO respect. Actually can’t believe he was that rude. His coworker even apologized for him, but I am happy to spend my money at a place where I will not be belittled and made to feel stupid.
Business lost because of DANIEL

I have been coming to this place to have my oil changed and my car serviced for as long as I have been working across the way in the Shadelands business park. They know me, they know my children, and they always seem to remember what I need done without looking in the computer first. I love the customer service that I get here!
Generally, there doesn’t seem to be too long of a line, although I have been here where there were like 4 cars ahead of me. The key is to try and get there before noon or maybe a little more mid day, like 2p-​4p…
Service is always very quick, and the prices are very fair.

Only place I’ll ever come! Being a 26 year old female away from the big brothers I need somewhere who’s not going to take advantage of my wallet and also keep up on my car! These guys are amazing always honest and helpful!

Last time I was here there was really only one guy working on my car, it seemed as if there was a guy that wasn’t on duty that was working on his car in the bay next to mine. Unfortunately I had to ask the attendant if he could wash my windows for me, normally they just do this for you, and one doesn’t have to ask ever.
They just basically do services for the car that do not include major maintenance work on one’s vehicle. I’ve been here numerous times, I’d have to say the last time I was here there was only one guy taking care of me, normally they’ve got to or three people working one car. Doesn’t get to busy, it works out to be about $ 35.00 for a standard oil change here.