Polo Ralph Lauren Factory Store

I’ve been to the factory store on many occasions and each time I’ve been, it’s been disappointing. For one thing, the clothes that you see at this outlet and presumably other locations are mostly made exclusively for an outlet store, meaning that you aren’t getting the same quality, craftsmanship and attention that you’d find at a department store and the prices here really aren’t better than a department store. One thing I’ve noticed also about factory outlet «malls» is that they’re generally far away so when it takes you 30 to 50 minutes to drive to one — you feel the need to purchase clothes so that you don’t feel as if you’ve wasted a trip and gas. I don’t fall for that psychological gimmick.
Back to Polo Ralph Lauren Factory Store, the customer service is average and they always lock the dressing rooms which means you have to wait on someone to come unlock it. I guess theft is a big issue here. Sales associates have limited knowledge of the clothes and accessories… sad. As I mentioned earlier the clothes are of average quality and not the same quality you’d find in a department store. For example, I saw some jeans at the outlet store for $ 70 dollars and the feel and quality was lacking but on a recent trip to Dillards, I found a very similar style of jean, better quality for less than the outlet store by $ 11.
The selection of items here is sad, really sad and that’s not exaggeration. So, save your time, money and gas and just go to a department store. You’ll get newer styled clothing, better quality, better customer service for about the same price or less than coming here.

No other place to be! Great sales, great staff! Stop by today! Fall floor sets are INCREDIBLE!

I go here at least once a month to peruse the latest sales, and clothing at the Polo outlet.
I like this place because they have all of the essential, classic Polo golf shirts — both the original mesh, and the interlock ones. In addition, they have an extensive supply of t-​shirts and shorts.
Yes, the sales staff is friendly, but sometimes that are too in-​your-​face. «No, I don’t need a bag.» and «Yes, I can read, therefore I don’t need to be told what the sales are every 20 seconds.» Otherwise the staff is great.
Of course, this place is at Concord Mills, so its pretty much impossible to get to at any point on any weekend…

Great place to get a cheap (er) supply of t-​shirts. The staff are always very helpful and accommodating and will check sizes in the back if you ask.

I think this polo store is very small personally but maybe not… They are always out of my size with is a (L) go figure but sometimes they have ok sales.

OKAY, I CONFESS: I’M A SHAM! All of my Polo shirts are outlet. YES, they are outlet. But hell, I only paid 30 bucks for ‘em, so I ain’t cryin’!
I come here for my preppy fix while I’m stuck in the boons at home. They have a fantastic selection of potentially popped collars (not quite as much as the real store, but still good), and I think the styles only run a year behind, like most factory stores. The salespeople can be a little on the pretentious tip (although working at the outlet, I feel, makes you somehow a liiiiittle less important…), but they’re helpful if you’ve got questions.
The sales at this store are f-​ing AMAZING. From t-​shirts to swimwear to my beloved Polo shirts, the prices cannot be beaten (except maybe on eBay).
Two thumbs up and applause!