Racing Electronics

The equipment worked well and was appreciated for our special needs son who was having difficulty with the volume at the Sonoma Race.
However, what transpired next was not favorable.
My husband was told when he rented the equipment at the Grand Stand and inquired about returning in Turn 7 that there would be a trailer to return the equipment to at Turn 7 or nearby. This was not the case. When the race was over — there wasn’t a trailer to return to. The line to get on a shuttle was 1.5 hours long and he was told the Grand Stand would only be open 1 hour after the race.
He called the 1 – 800 number and they ensured him if returned by mail he would not be charged the $ 250 non equipment return fee. We live in Wa and had to travel from CA back to WA. The weekend rental ended on ⁶⁄₂₈ and the equipment was returned and signed for via UPS on ⁷⁄₈. On ⁷⁄₂₁ a $ 250 fee was deducted from our account causing more issues to follow.
I am disappointed with this companies dishonesty and would not recommend renting from them unless you have an extra $ 250 to spare.
It sounds at though this isn’t the first time this company has taken advantage of their customers per other reviews posted on Unilocal

I had a horrible experience with this company!
I have rented from them several times at their Phoenix International Raceway Kiosk.
All but the last rental went well.
I was surprised with a $ 300 Charge to my card, 3 + weeks after I returned both Fan Vision units at the end of the race weekend in early November of 2012. This surprise charge was just before Christmas.
Why didn’t the charge appear the day after the race? (I still had the receipt then)
Why would I only return one unit?
When I inquired they asked me to produce my receipt to prove the return of the units, I guess I am partly to blame for trusting the company and their employees and tossed the receipt soon after the weekend.
Why would I keep it? I returned both units!
Why would I keep a unit that is useless to me without a subscription that would surely send up a red flag if it was activated
I have a few theories. A dishonest employee? a faulty scanner gun?
I am at a loss! I don’t think the employee that checked me in said two words to me. Not a hello!
Not how did they work out for you?
Not a thank you for your business!
Does not sound like southern hospitality that I learned to expect /​experience from other NASCAR licensed vendors
I learned a valuable lesson to keep every receipt from all companies from here on out, so I will thank them for the $ 300 lesson, but it was a bad blow.