Rug Gallery at Concord MiIls

Awesome experience buying here! I went to 6 other rug/​carpet stores within 25 miles and found the Rug Gallery at Concord Mills to have the best prices by far, the best selection and exceptional customer service. Hayrullah (the owner) is incredibly helpful and completely no-​pressure. He is very knowledgeable and helped me understand what I was looking at, how it was made and helped me find great natural material rugs for our home. I took advantage of the Summer Sale and saved so much I’m almost feeling guilty, since I’ve looked for weeks for the rugs I got from him, but was ready to pay much more. I always like to support local shop owners but when you’re looking at a larger purchase, often their prices can’t compete with the big stores. Not the case here. I even ordered another rug from him to match the ones I bought since the prices were so awesome! Tea and fruit in the lounge area is a nice touch, and the friendly, relaxed atmosphere is a welcome change from lots of other stores who either ignore you or assault you with sales people. What a great, friendly, easy buying experience! I would highly recommend coming here and taking advantage of their sale prices and great selection.

If you are anything like me, someone searching for the most unique, best quality at the most reasonable/​affordable pricing then this is the place to go! A very good friend recommended this place to me. Her mom bought a area carpet here. And had the most amazing service and found the perfect carpet for her. And guess what happened when I went here? From the moment I walked in the door, they were above and beyond helpful. The knowledge they had was incredible and their taste was impeccable. I found three AMAZING area rugs. I was allowed to take them home to see if they worked. Test them out. LOVE THAT! I am so thrilled with the area rugs I purchased from the Rug Gallery. The quality is outstanding. And I know I will be the only one to have them! I highly recommend anyone to come check this place out! You will definitely leave with a carpet. That I can promise!

I had already shopped at almost every rug dealer in Charlotte when I found the Rug Gallery and I’m so glad I found this business. From the beginning they worked with the budget I had allowed. I was treated so well by the owners of the Rug Gallery. I moved into a house full of hardwood floors and needed to integrate different colors of rugs from room to room in a multitude of sizes. The owners spent lots of their time helping me with a design plan and considered the amount of traffic each piece would get in determining the quality I needed. They special ordered specific sizes for me and kept me informed on the delivery schedule. They even worked their magic on capping and seaming a special runner to the specific size I needed. The owners at the Rug Gallery were very professional and I would recommend them to anyone.