Texas Roadhouse

Texas Roadhouse is a great restaurant. Great Food. Love their salads. Pork chops are delicious too. Fun atmosphere. Lots of selections to choose from. Nice staff and good service. Will definitely be back. Love this place!!!

Food just so so now. My credit card number was stolen here. This was the second time in 3 years.

I love Texas Roadhouse, but this particular location was not the greatest. We were a party of 2 and were seated quickly after it took a few minutes to get us to the correct table (they took us to a dirty table, then a table with someone sitting there, and on the third attempt we got a table). The service was good, so no complaints there. The manager checked in on us which is always a plus. The food could have been a little hotter and a little more seasoning would not have hurt. If I’m in the area again, I probably wouldn’t go to this location as they seem a little unorganized as the seating issue happened to another patron. Love the chain, just not the location.

I don’t care what city you are dining in, you can never go wrong with Texas Roadhouse. We were in town for a Panthers game & decided to shop & have dinner. I see the call ahead seating & got us a spot in line. We went to check into our hotel & then went to the restaurant. They seated us immediately & didn’t even have to wait! The steaks were cooked to perfection & our waiter was fantastic! I will spend my money here anytime!

We go here just about every Sunday after church. We moved a year ago from update (Albany) NY area and they had just opened one that we did not care for so we were hesitant to go here but my brother insisted as he goes all the time. We are no hooked on the place. We don’t make it as much after church now as we go in the other direction but we are still close enough to go when we can. Servers are great, prices are very reasonable for what they give you.

These Cooks can’t cook worth a crap!
They wear there earbuds when they cook and are laughing and having a great time like they are working in some kind of crapping bar. They don’t pay attention when cooking your food and they let it burn Or it is raw. We have eaten at Texas Roadhouse since it was open at this location and we love it but it needs work and has gotten worse over the years and we have to send our food back about every single time!!!

First let me start off by saying I tried calling in my order when I was five minutes away. Basically i was still on hold when I walked in. There was two hostess at the front which neither one acknowledged me. When I heard one of them say somebody wants to place an order on line one which was me. Still No acknowledgment so I said excuse me I would like to place an order. Hostess number one started talking in her walkie and Hostess number two walked off then someone came around the corner and ask if they help me. She was the sweetest young girl, I didn’t get her name but she was really sweet I placed my order at 7 o’clock and it is now 7:15 and all I had was a side of chili. Still waiting. It’s now 7:23pm. The chili was good though.

Dinner last night was a great experience, my prime rib was cooked to perfection. The rib eye my wife had was great. My nephew ordered sirloin with melted blue cheese, all the food was expertly presented. The salad was fresh and crisp. The servers were on time and not over bearing. Great dining experience.

Stew is a great bartender! Nice guy– shots are tight :(seriously would consider going elsewhere if you’re looking for a fair shot– they toe it to the line —
Would probably recommend going somewhere where the bartenders have some flexibility. They say — add an extra shot (dbl shot) for $ 2 which is probably a regular elsewhere.

We were on vacation at the Great Wolf Lodge and decided on this restaurant since we get such great food and service in our hometown. Well, we were wrong! The first booth the placed us in hadn’t even been wiped down. There were glass marks and peanut shells on the table. I complained and we were moved to a «clean» table. This table wasn’t wiped down either but it wasn’t as dirty as the first table. However, the booth side I sat on wasn’t secured to the ground because EVERY TIME we moved or the person behind us moved, it was like a see saw! The food took a while to get to us and they weren’t that busy. The only good thing about that place was our server Dustin. He was very attentive and professional. Based on him alone, I would have given this place 5 stars. Next year, we’ll skip this place and head to Bojangles!

The service was great. The food was ok. The rolls we were served were sitting under a light bulb so they were light bulb warm and chewy.
I ordered the prime rib; my husband the pulled pork; and my son the half chicken. They were just ok.

I am traveling through town and wanted to place a quick takeout order… I had to call 3 times… Someone would answer and place me on hold… Finally the third time I got to place my order… I went to pick up my order and there were several hostesses at the hostess stand and not one of them spoke to me… Finally it must have been the carry out girl finally came and waited on me… Food was great but service was terrible… I would defiantly choose another restaurant!

Service was great. The food was fresh and hot. The place was very busy but our wait was only 4 minutes or so to be seated. Our waitress was prompt and very friendly. Everything was just as we ordered and the wait for our food wasn’t very long. Overall great experience.

We usually have good experiences at Texas Roadhouse. However, tonight was just not the case. I ordered salmon, like usual, and it was only warm. As I was eating it, the middle was undercooked. I sent it back and it came back dry and the bottom was burnt. The staff was friendly and accommodated our requests. I would normally recommend this place. But, I guess like every other place could have, this was just one bad night.

I came in here when I first moved to CLT to eat because I know and love Texas Roadhouse. This is a chain so I knew what to expect, huge steaks, awesome yeast rolls, and a decent seafood selection. I had the ribs and steak because I was feeling a little Ron Swanson.
The first basket of rolls they brought me were awful. I can’t tell you how disappointed I was, they brought out another basket which was slightly better but lacking compared to what I am used to. They were hard and dry, but because I love carbs, I still ate a couple ;)
My waitress was pleasant and took my order promptly. I got rattlesnake bites as an appetizer and they came out quickly (and were delcious!). They sent the wrong meal out with the food runner but the manager and waitress were quick to apologize and make it right. The steak was cooked perfectly and my only complaint is that they charged me for onions (I wasn’t told it was extra when the waitress suggested it — typical).
Overall, it’s a good place to go if you’re craving steak, but they have a pretty decent selection of meals.
I have gone back since my first experience or carryout and everything was fine, rolls were good and salad was perfect. I’m sure I’ll be back again.

Go to another chain.
I usually frequent the Texas Roadhouse in Matthews (excellent location), but last minute changes to a dinner plan landed us here at the Concord location. I actually love this chain restaurant because the ribeyes are decent with a decent price.
Food:
I ordered a 16 oz ribeye extra rare with light seasoning, Caesar salad, and plain sweet potato. I forgot to order the salad with dressing on the side, so they sent my salad out drowned in dressing. I mean, may have some actual lettuce with that dressing?
My steak was disappointing, but not intolerable. My steaks usually come out juicy with small hints of juice seeping out, but somehow the fat marbles are still cooked. This steak, however, was just blah. No seasoning, no juiciness, it wasn’t rare, yet somehow the fat marbles cut/​tasted like heat never touched it.
The sweet potato… Oh sweet mama. How do you screw up a sweet potato? You screw it up by overcooking it, then have the nerves to serve it. Sorry sweet cheeks, but no amount of butter/​cinnamon/​sugar would cover that taste up. That may have been the issue, I ordered my potato plain, so perhaps they were saving it to drown it in diabetes? Who knows? :-S
As for the other diners at my table, one dish came out incorrectly, and we all felt blah about our food.
We also ordered a round of drinks with mixtures of margaritas and beers. The margaritas were weak, there was a lot of sour mix in it. I ordered a 22 oz Sam Adam’s seasonal, the beer came out in a warm glass, with a crappy beer to foam ratio. I wasn’t happy about that, but at least I got to enjoy the beer 10 minutes later.
Now here’s the home run, our waitress was polite and patient. A situation arrived where another table was being very unruly. We asked that a manager handle the situation. Instead of a manager handling it, a waitress went to talk to the table and snickered jokingly. Hmmmm??? Anyway, an actual manager came to our table to set things straight. She apologized and tried to make us happy. At this point we were already ready to go. We tipped out our waitress and left.
I won’t be back to this location and neither will anyone in my company. I don’t care if my dinner will be free or not. I’d rather stick to the actual Charlotte area restaurants or grab a burger from down the road.

My family and I have been going here for about 3 years now and we try new or just different steak houses often and I have to say this place does them right more often than not. Once in a while we will get a Ribeye that we question where it is Sirloin since it is not quite as tender but its never been bad enough to complain about.
The wait staff at this particular TR has always been top notch, very courteous and always seem to like their jobs. There cinnamon butter rolls are amazing and they have a great Ceaser salad as well.
One thing negative I will say but its not worth removing a star. If you plan on bringing a large group the staff is eager to help and say they can but they really can’t, they don’t pull tables together but rather seat you in the same area. I wouldn’t use again for larger groups if we wanted to sit at the same table for like a work, church or family event.

I’ve been visiting this location for a few years now, and it’s easily my favorite place to eat steak. I sometimes wish it wasn’t quite so loud, but you honestly cannot get a better steak for a better price. My favorite is the 8 oz. sirloin, and it’s always juicy and tender. In my years visiting I’ve only had to send one back for being overcooked once (I prefer medium-​rare).
The waitstaff is also very friendly. I actually commented to my family the last time I was there that I cannot remember a time that we’ve had bad service at this location. Everyone has always been helpful and when there have been issues with an item or something came out wrong a manager has always made sure to check in with us that our problem was taken care of.
Overall, it’s one of my favorite restaurants.

Great Steaks and Good Service
What makes this place unique is the steaks. It’s like many other local Chain Steakhouses where you walk in the door and feel like you are in West Texas or at a NASCAR track. In this case, it’s both.
What sets them apart is the Steak. You walk in the door and right across from the Hostess Station is a meat counter. You can pick your own individual steak and they will cook it just the way you like it.
In my case, I picked a 16 oz Rib Eye that was almost an inch thick. I requested Medium Rare and I got Medium Rare. For a side, I had a cup of a very good Chili and Steak Fries. Only problem I had was the Steak Fries came out half raw but when I brought it to the servers attention, she immediately brought another order and told me that if they were nor correct, I could substitute anyelse on the menu for that side. Fortunately the replacement Steak Fries were perfect.
My wife ordered a Steakhouse Filet Salad with Blue Cheese Dressing substituted for the Italian. She really enjoyed the salad and the protions were hugh.
Our server was very good and earned a good tip. Atmosphere is as I described, Charlotte Motor Speedway meets Amarillo. Stil, with all of the wood interior, it’s a very warm and comfortable feeling.

This is my first experience with a Texas Roadhouse. Normally I avoid chains all together and my experience here confirmed my reasons why.
A few friends and I decided to meet in the Concord Mills area because it is centrally located. We decided on this restaurant because it received better reviews than some of the other area establishments.
I arrived first and got a table for the group. Everything seemed rush rush with the hostess to the server, In fact our server spoke so fast that I could barely understand her when she was running through something from the menu.
The other thing that’s odd here is for larger groups, they put a 2 seater table in the walkway next to a booth which makes it awkward to get in and out of the booth and I would think it would be a fire hazard as well.
Menu-​wise, they have steaks chicken, ribs and everything you would expect to see at a steak joint. Unfortunately, there are very few healthy items on the menu. Anything you think would be healhy like veggies, salads, etc are loaded and smothered with extra ingredients like sugar, salt, cream and therefore taking counteracting any healthy qualities.
I ordered the 12 oz. NY Strip medium rare. There was nothing medium rare about it. It was more like medium to medium well with very little pink color. There was also no flavor to the steak. I had to use A1 to give it flavor. I also had a sweet potato with butter. That was the best thing I had today here but it’s hard to screw up a sweet potato.
A summary of this place is it’s a chain and not a very good one. If you want a good steak from a chain, go back into Charlotte or up a few exits on 85 and hit a Longhorn. They are much better and they have healthy options and better bread!