YMCA

IF YOU NEVER READ ANYTHING ELSE ON Unilocal, READ THIS: THIS IS THE MOST HORRIBLE GYM THAT HAS EVER EXISTED IN THE HISTORY OF GYMS.
I am still in shock and disbelief at the horror. I am a regular and avid gym-​goer, I have been to too many to count. I chose the YMCA as my gym because the price is reasonable and I have so many branch options. I live in Charlotte and the Charlotte Y’s are incredible.
One day I thought that after work (in Concord) I would wait out traffic at the gym, so I googled a YMCA that is close by. I wanted to use the stairmaster so I CALLED SPECIFICALLY in advance to ask if there was a stairmaster at the facility. I was told there was. THERE IS NOT. So okay that is annoying since I probably wouldn’t have come if they had told me no, clearly it was important since I was calling in advance so the person who answered could have had the decency to make sure. But that is not the worst part of my experience.
I walked in and was RUDELY greeted by the front desk who informed me that this YMCA does not have «reciprocity» with other gyms, so I had to fill out paperwork and show them ID. Minor inconvenience, but my point was to get in a quick workout instead of waiting in traffic so the extra time and the impolite service was already making me irritable.
I walked up the stairs once I was finally in and politely greeted a woman at a desk, asking where the cardio equipment is. She looked up at me, rolled her eyes, and said «down the hall.» Now, maybe I am bad with directions but there seemed to be about 3 different hallways. So I asked if she could be more specific. She angrily got up and walked in the direction of the cardio room. When I walked in, I asked where the stairmaster is and was told by the teenager working the cardio room that «there was something like it in there.»
Annoyed, I decided I would still work out because I was already there so I went to the locker room to change. The image of that locker room will haunt my nightmares for all of eternity. It was basically the size of a guest bathroom in a home (like the type with no bath or shower) and dirty. The lockers were old and looked more appropriate for a prison than a gym locker room. There were two other women in there and the three of us were basically touching as I tried to awkwardly change. Still, when I want to exercise I am determined that nothing will get in my way.
So fully dressed and ready, I left the gym and lo and behold, the wi-​fi wasn’t working and there is no service!!! I asked at reception and they said «sometimes it’s slow.» That was it. No music, no work out. I got my stuff and RAN out of there, and drove as fast as my car would let me vowing to never return.
Do yourself a favor and learn from my nightmare, do not come here.
If anyone from management ever reads this, talk to your staff. Fix your wi-​fi, or tell your customers that somewhere out there the YMCA’s are wonderful and they need to go elsewhere.

Spectacular!!! Simply wonderful and inclusive organization. Well ran and very clean. I just relocated to the Concord area and got a YMCA pass for my family and we are very pleased with the facility and the staff. Everything is clean and available. We have had no problems with parking and are excited for the Thanks Giving activities.
Keep up the good work!

Just joined this YMCA last week and I love it! For the last 7 years I’ve been a member of a comparable fitness & aquatics center in Huntersville that I absolutely loved. I live much closer to this YMCA but have been reluctant to join because I didn’t think it could compare to the facility I’ve been at… boy was I wrong! This Y is great. Clean facility, tons of really nice equipment, a woman’s only workout room, 2 exercise class studios, a 25m lap pool, child watch, an indoor year round kid pool, basketball court, and lots more. There is a large variety of fitness classes available throughout the day for every age & fitness level. So glad I made the switch, just wish I hadn’t waited so long!

Wish I could spend more time here. All the equipment you need in a gym. Crowed at times and rude patrons who don’t clean equipment after use make it frustrating to visit at times. Very close to my home so I won’t go any where else.