Walgreens

Horrible service in the pharmacy. Delays are unacceptable. I’ve also had several prescriptions filled incorrectly. It’s common to have to make multiple trips for one prescription due to delays, wait time, or incorrect fills. To make matters worse, they make transfers virtually impossible for other pharmacies. I’ve had three local pharmacies describe the horrendous process. Do yourself a favor and choose a better pharmacy.

This review is for the pharmacy only… Save yourself a lot of frustration and go somewhere else. While both pharmacist that I have worked with were helpful and very nice, one particularly so, it doesn’t make up for the fact that the rest of the team just doesn’t seem to give a damn which creates a slow and frustrating experience. Here are a few examples: (A couple are mine as I have had a recent bout requiring several prescriptions and the others are a family member who is on several medications monthly.)
1. When a doctor called in a prescription to pick up on your way home and you wait a couple hours before stopping by to get it only to be told it will be 15 – 20 more minutes… This happens REGULARLY and is my biggest complaint because it means they didn’t even start it until you got there!
2. They lost a handwritten prescription that was dropped off with several others. It took the pharmacist to straighten it out because two of the ladies spoken with just wouldn’t listen well enough to grasp the problem, instead getting hung up on an old prescription in their system for the same med. You can only say «I’m not talking about that one, this is a new prescription» so many times before you just want to pull your hair out!
3. You get a liquid medicine that is supposed to be measured out by the ml but no way to measure. Call in and talk to same helpful pharmacist who explains how to measure it by the teaspoon but also says it should have come with a dropper and to come back by if you want one. No thank you, I just wanted it to be right in the first place…
I might sound over picky over this stuff but I’m really not trying to be. I’m just frustrated. If it’s a regular rx there shouldn’t BE problems and if it’s not then someone is sick and definitely doesn’t want to get the runaround trying to fill it and get home. I really feel like the pharmacy staff at this Walgreens should put themselves in our shoes and provide service in the same fast, friendly, efficient way that they themselves would want it done.

Occasionally shop here since this is not my usual pharmacy, but they’re ok. Otherwise pretty much like any other Walgreens.

Friendly service and convenient location. Too bad I can no longer get my scripts at Walgreens as our insurance carrier dropped them.
I think I used to stop by a Walgreens somewhere around Lake Conroe at least once a week. My husband lovingly called it my «favorite place to shop» and I just call it my go to store for everything and more.
They certainly are not the cheapest game in town, but sometimes you can luck into a 2 for 1 special on their makeup, cleansing items, allergy meds etc.
I like this location better than the other 336 Loop store because it has less traffic to deal with getting in and out.