Never thought I’d be leaving a review for a cell-phone store, but I was sold. Our salesperson Anthony did everything in his power to make sure our bizarre transaction(switching entire plans to someone else’s name and then adding more people) was successful, despite AT&T corporate’s relentless wave of bureaucracy and«can I put you on hold“s. Would go back here every time I need to do anything that involves customer service. Thanks, guys!
Kim L.
Évaluation du lieu : 5 Wyncote, PA
My daughter’s birthday was on Thanksgiving so I purchased an iPhone 5s on my plan over a month ago from Anthony Durham. I didn’t want to activate the phone until it was closer to her birthday. The night before Thanksgiving I turned the phone on to set it up and totally forgot it wasn’t activated. I texted Anthony after 11 pm in hopes he could save me. On Thanksgiving morning Anthony went by the store to get a Sim card and came to my home to activate my daughter’s phone. She was so excited. I am grateful for the holiday customer service I received from Anthony Durham.
Rachel B.
Évaluation du lieu : 5 Norristown, PA
Thanks to Consultant Anthony and Manager Bob for providing me with a loaner phone battery prior to going out of town. I ordered a phone battery online the week before in plenty of time according to the website. However, the shipper sent it back to the origin for no apparent reason, so I was scrambling the day before travel. Many phone calls to my own and other carriers failed until Anthony at Car-Tel in Conshohocken announced that he might be able to find one. He called me back, just like he said he would with good news. I am not even a customer of this store and would have been in dire straits without his help. Later that day, Bob handed over a gently used battery with my promise to return it. I left nothing in return but my word. What a nice surprise to be helped and trusted.
Dave H.
Évaluation du lieu : 4 Astoria, Queens, NY
I stopped at the Conshohocken Car-Tel(an at&t authorized retailer) awhile back to get a nifty new phone. As you’d expect, the store’s interior is clean, and decked out in a typical mobile phone store way, with sample mobile phones, promotional materials, and mobile phone accessories about. Silvana helped me with my request, and walked me through the convoluted process[1] of getting a phone and initiating a new contract. She’s patient(putting up with my questions), super-friendly, and even followed-up later on[2] to make sure everything was kosher. How’s that for service? Find them in the Plymouth Square Shopping Center — with easy, ample parking — on Ridge Pike. If you get hungry while phone-shopping, there’s a Subway nearby. [1] Thanks at&t Wireless for making this complicated — not Car-Tel’s fault! [2] I even received a holiday card from her today, which prompted me to write this review!