Applebee’s

This was the best Applebee’s I’ve ever been to. The host opened the door for my wife and I, we were seated quickly and our server didn’t take long at all. Everyone was very nice and polite and our food came out fast as well. Even the manager was walking around checking on everyone’s table. They made us feel comfortable and we usually have average/​bad experiences at Applebee’s. Will be returning!

I used to love this Applebee’s when it first opening in Conyers. For the past two years the service has went down hill bad. The food is still good but when you can’t get service why eat there? Twice last week I tried to go for lunch to give them another try. There was a 30 minute wait for a table on Tuesday and Friday there was a 5 – 10 minute wait. So I am on my lunch break as is most of Conyers, we do not have time to wait. There were plenty of tables open but not enough servers. So on Friday we decided to wait 5 – 10 minutes, ended up being more like 30 minutes still waiting. I saw 5 – 6 tables clear out while we were there but still did not get seated. I asked the greeter what the problem was and she said management said she could not seat anyone yet. I swear there was less than 25 people eating in there at 12:30 (peak lunch time). That is just horrible in this area. We left and went to O’Charley’s, had no wait, ate and got out of there in 45 minutes. I have tried and tried with this Applebee’s for years but their service is the worst in Conyers, GA. Unfortunately we will not be back.

Tonight Erica really out done herself. Way to go with the positive attitude and thanks for the great customer experience. Erica made me feel like a welcome and valued customer. Keep up the good work and the positive attitude continue smiling and making customers feel welcome. Thank You Erica for the Awesome customer Experience!

HOLY CRAP WHAT A MISTAKE I MADE ENTERING THIS PLACE!
My first clue should have been other Unilocal reviews. Second clue was walking into the place and it was nearly empty. Sat at the bar and tried to order one of their new «signature» dishes. Five minutes later I’m told they don’t have it that night (WTF?). Revert to two appetizers: fried cheese sticks and an order of their new meatballs. Cheesesticks were obviously of the frozen (cardboard flavor) variety. The meatballs, well, the first one I cut into was cold and raw on the inside.
With less than a dozen people in the place it shouldn’t be so hard to make simple food.
I also watched two people wait thirty minutes for their to-​go orders they had phones in before arriving!
AVOID AT ALL COSTS!

I’m shocked that this Applebee’s has such bad reviews! My husband and I have only good things to say! The food is always excellent… The best appetizers EVER… And they’re always adding new and very tasty things to the menu. We usually sit at the bar and they have the best bartenders in town! Essence is a keeper, Sydney is outgoing and friendly and down to earth, and Brittany needs to be allowed to bartend more often. On two seperate occasions, we came to eat twice during the same shift just to make sure these girls would be the ones to wait on us! Better give these girls a raise Applebee’s!!!

This is the worst Applebee’s I have ever been to. It was dirty and the service was slow. They messed up our entire order — we did not get one drink that we had ordered, waited 5 min on a clean knife to be able to cut our steak, broccoli was not on the side, we received mashed potatoes instead of baked, and the smores churro came out with no marshmallows. We heard dishes breaking in the back several times. The waitress was friendly and very apologetic. I would never go back to this place again and I recommend no one else go either. It boils down to poor management…

I was a Applebee’s fan until I came here. So very sad, bcuz my little one and I used to love this chain. We’ve eaten at soooooo many from California to this place. However, I can’t place the full blame upon the serve I received. Simply because I had this nagging feeling to leave as soon as I walked in. Why? There were only a handful of patrons but hella staff members standing around. However, the greeter took her sweet azz time approaching us to even seat us. She was kinda standoffish and I got the feeling she didn’t want to or perhaps this wasn’t her job. However, she seated us with menus and placed a drink napkin upon the table. And, without any words she smoove walked off.
Now you know the amount of time you take looking over the menu, make small talk, and begin to turn your head in several different directions looking for your server or atleast a glass of water… Nothing! Once again, I should have left then. However, we had decided on our items. I notice other servers moving past us, bringing food and whatnot. But, no one stops at our table, UNTIL, I hear the lady that seated us loudly proclaim to another server «I only have one body and two hands». Damn, we should’ve left then.
The server that was spoken to like that came over to our table, and introduced herself and asked if we had placed our drink orders. I reckon the look upon my face spoke before my mouth moved. Because, she quickly explained that this was her section. However, because drink napkins were placed upon the table that signaled between the servers that this table was being serviced by some other server. NOPE! Not at all honey. She mumbled under her breath in regards to the other server; personal issuses perhaps. NOT MY BUSINESS.
We completed our full order. Simple two meals from the Kid’s Menu. Must’ve been a bad day for the cook because something was off. The food ordered exactly as is on the menu WAS NOT the same quality we have received across the good old USA. I returned a 4oz steak due to 2 ½oz being completely burnt. The garlic mash potatoes taste as if they were nothing more than powder mix with too much water. I thought I left the water induced food back in my military days. Shrugs! The chicken mac and cheese was… oh hell, it was EWWWWW!!! The overall service was poor, although our server tired. Closing, this used to be my 10 years old favorite spot until he said, «Mom, we don’t have to come back here again do we?» Total bummer!

Probably the worst Applebee’s I have ever been to. Started with a fight almost breaking out. Slow service. My fries came out cold then after complaining they never brought them out. Awful.

I wish I had read the crappy reviews first. This wait is ridiculous. The place is not even had full and I am sitting here 40 minutes for a freaking salad. Refused the meal when it arrived and left. Nuts. Go somewhere else unless you like watching paint dry.

If you like shoe leather you’ll love their steaks. Don’t forget the delightful moist free chicken.

Terrible service. Disorganized. Just not a good experience. Sadly it was the only restaurant that didn’t have a 45 minute wait in a Saturday night. There is a reason. I would not recommend this location to anybody.

The food was thrown together, the service was distracted but it was open later then other options and sometimes that’s all you can ask for. I have been to Applebee’s that were far superior to this one, and if those get 5 stars this gets 2.

This restaurant has an 86 food score. Not to entice bad customer service. I ordered a salad without almonds for my daughter who has allergies and guess what they brought out a salad with almonds anyway. So what mistakes however when I asked for the manager he told the server to tell me he was to busy to come out and address my concerns. This was an awful experience and I will not return

Save your money do not come here. Me and my wife and kids come here last night new year eve. There wasn’t a whole lot of people in there but there were four families waiting to be seated. The hostess look very unhappy and after looking at the people waiting to be seated I can look at the expressions on there face did not look happy. They had some awful music playing in the restaurant and I heard one of the parties asking the hostess could we watch the peach fall on one of the TVs and she said no we can’t change the channels only sports OMG … WE WALK OUT …

Waited at table for fifteen minutes and never met our server. Just left and went to Chili’s instead. Hostess was miserable. Made us wait 20 minutes for a table even though the place was empty. Overheard bartender say that half the staff called out because it was New Year’s Eve.

Well, it was a bit sad to start off what should be a day of thanks to our veterans. I took my grandparents out to lunch at our local Applebee’s, and was saddened by the lack of customer service. The only person who had any pep whatsoever was the hostess. Now before anyone tells me that «I just don’t get it», let me say that I am a new manager at a bar in Tucker with less than great reviews. But given that this is a corporate operated store, you would think the training would be far greater. My staff has way more pep. And that speaks volumes. In addition to the poor customer service, we had no silverware, no napkins, the salad that came out was a small handful of lettuce with tiny bits of burnt chicken that they charged 9.99 for, and we are still waiting on sauce for the shrimp… check please?!? This whole place needs some serious training – including management. I will volunteer my time and energy to do «customer service bootcamp» with them, just say the word!
Happy Veterans Day everyone, and I truly hope your dining experiences are far greater than ours!!!

Will not return!!! Saw our server once when he took our order. 5 other people came to the table only when flagged down. Manager comped off kids meals from my ticket and nothing on my friends. Not a happy customer at all.

Well I new it was Applebee’s I was going to so I wasn’t really disappointed. It was just OK like it usually is. The service was again… OK. Although it was kinda weird that she kept asking us (like literally 7 times) if we needed anything — not if our food was good but if we needed anything. I guess Applebee’s has learned not to ask their patrons that. I was a little annoyed that the appetizer came just 5 minutes before our food which was OK.
The food was standard Applebee’s quality, not great but not totally disgusting. I had the Chicken Penne with a Long Island Ice Tea which tasted a little better and cheaper ($ 2.99) than I expected. I could actually taste the alcohol in the drink unlike many of their drinks I had in the past.
All in all it was mediocre, just what I expected from Applebee’s.

Applebee’s, I hate you.
I can’t stand that you exist.
But I got a gift card for Christmas
(Believe me, NOT on my wish list).
Your food tastes like frozen dinners
Your beer came up flat.
But the bartender was friendly
(You’re only getting two stars because of that!)

In the past, the only reason why I’ve been here was because my family had a gift card for it… not really because we wanted to. The spinach and artichoke dip is pretty great though. I’m a fan of artichoke, it’s a great vegetable but to have cheese baked in with it, makes it delectable. So you should choose that as an appetizer. The burgers? Hm, I’m not sure. I never had them. I wished they had a vegetarian burger but they dont. So that’s pretty disappointing. Overrall, the place is pretty great. The food is all american but it’s nothing to brag about. The staff that works here are friendly and welcoming. This is a good choice for lunch if you don’t want to drive far and just stay in Conyers.