Belk Department Store

I really only come to this Belk to pay on my credit card. This belk has the ugliest clothes, shoes and handbags.

Great sales with nice merchandise, but customer service is poor. In my opinion towards African Americans. It is sad because it was the African American employees who were short and not so pleasant with me. Go figure.

The associate Traci over in the women’s lingerie was very nice and helpful today. I told her I was looking for a specific robe in a specific color for my brides maids. she not only helped me find it but also ran a query for all the stores near with the specific sizes I needed. She told me that her son is the same age I am with long time girl friend that she hopes he will marry. She wished me luck on my upcoming nuptials and on finding my items. Very warm And welcoming!!!
This store is over 45 minutes from my house, but well worth the drive for excellent customer service.

I came to Belk specifically for Yellow Box flip flops and received the most awesome customer service from Kristen in the shoe department. She greeted me right away and checked on me several times to make sure I was doing okay. She was helpful without being obtrusive.
There was a sale sign at the top of the Yellow Box display advertising the shoes for $ 19.99. Once I found a pair I liked in my size I noticed the sign in the middle of the display that said $ 29.99 for the different style I chose. I asked Kristen about it and she said the shoes were supposed to be $ 29.99 but she would honor the $ 19.99 price and she would also give me an additional 15% off with a coupon she had at the register. If I lived in this area, I would go see Kristen every time I needed shoes!