Robs Performance

I would not dare to take my vehicle anywhere else! Rob and his crew Always does an excellent job… I will travel 100 miles id I had to! They work on all foreign and domestic vehicles! They restore old school.

They went of the rails. Robs did good work for me in the past. This is not about their work but the customer service. When I brought my car down recently I was greeted by Tim. I told him what was wrong with the car and while I was talking to him he had the look on his face like he didn’t want to work on my car (Which would have been fine if he would have told me straight up without wasting my time). So I took my car down there on a Friday. Fast forward to WEDNESDAY and I CALLED to check on my car. He told me what was wrong with it and that he looked at it on SATURDAY. He claimed they were working on getting a bill together and that he would call me the next day. Later on the next afternoon I called and he tried to brush me off AGAIN. I stopped him mid sentence and told him i’m picking up my car. He had no problem with that. He did not try to find out why or make any attempt to keep the customer (Me). Seven days my car sat at that shop. I took it to Gibbs Garage and got it done immediately at a CHEAP price. Rob’s poor customer service turned out to be a blessing in disguise. I would not recommend this place until they get their attitudes and customer service corrected.