Kroger

Lots of complaints on FB about lack of product and poor service. Love the pricing but apparent shortages of staff (may be due to low salaries) are leaving shoppers with no product to choose from. Lots of empty shelves and the rumor is flying that this store is closing. Not good.

Kathy and Smitha are AMAZING! I love these ladies. Sensational Pharmacists and their techs are always attentive and polite. Hardly ever had to wait in line and prescriptions are always accurate. Great Job yall — thanks for filling my scripts for the past 6 years.

Finally found a store for everyday shopping. Bread was excellent. Vegetables are fresher than any store in the area. No waiting when I was three at about 1pm. Very nice. was starting to think that there was no fresh vegetables in Texas. Staff nice and helpful.

I am in here every other day. They staff is helpful and friendly. They have a great selection of special diet foods and the lines move very quickly.

Always a great staff and always willing to help you find any item. The store is always very clean and all the items on the shelfs are organized.

This is one of the better Kroger stores in which I’ve been. I like how they have more organic variety than other locations and their sushi is more fresh. It’s busy but not overly crowded and there is never a long wait in line. Customer service us ALWAYS a big deal for me and their’s is always helpful.

Although the store employees are generally very friendly and helpful, the pharmacy employees and the pharmacy procedures are terrible. I refill a prescription every month at this pharmacy. This prescription requires Kroger to get authorization from my physician. About half the time this works, but the other half of the time my physician never gets any call or contact from the store pharmacy, which requires me to call the pharmacy repeatedly, over many days requesting that they please resend the request to my doctor. The pharmacy employees seem apathetic and unfriendly when I am REPEATEDLY having to call them back to check on the refill. It is a big waste of my time and very frustrating. Most of the time my prescription has completely run out before I can get them to refill it. In addition, the automated voice system in the pharmacy only works half the time. Very unpleasant pharmacy experience.

um… this is SOLELY on their bread section. Customer service is still awesome as ever!!!
I needed a loaf of banquette for my french onion soup. I wanted to make my shopping trip all in one but I had to go to two different places. Kroger offers these bread that you take home to bake yourself. WHY??? WHY WOULD YOU OFFER SUCH A THING? JUST BAKE IT AND SELL IT TO ME!!! UGH I’m not turning on the big oven to waste electricity for ONE loaf of bread!!! so pretty much they sell you yeast to take home to bake into bread. Who has time for that? the answer is… NOBODY!

I like this store because its always clean, their produce is always fresh, and their meat department always has specials on end date items. Be sure to get a Kroger card though so you can get the full discounts.
$ 100 spent in a month will get you 100 Kroger points, good for up to $ 0.10 off per gallon at the local Shell stations.

Love the selection of produce and meats. Last fall, Sheridan made the most wonderful monster truck birthday cake for my son. Sofiya at checkout is always so nice and funny and goes out of her way to say hi to my 3 y/​o and ask him how he is doing. Very nice staff.

I’m always at this location. The store is clean and organized and the cashiers are nice.

Due to an increase in hiring apathetic, rude teenagers, the service has really gone downhill here. Gotta drop them a star, but I’ll keep coming back.
Side note: who doesn’t refund gift cards? Ridiculous.

They offer a good selection of produce, meats, natural foods, and pretty good sushi. We prefer this grocery store to others in the area. Love the manager’s specials.
The check-​out employees are my biggest complaint. If you’re going to close check out lanes, at least have someone available to help at the self check out. In fact, why ONLY have self check out lanes at certain times? If I wanted to feel like I’m at a Walmart, I’d go there to shop. Instead I shop here and expect better customer service. I’ve been with certain employees who are just soooo unfriendly and clearly hate being there. Do them a favor and let them go.
Some are nice, helpful, and speedy. Those are your keepers!

My grocery store of choice. Whenever I go to Walmart down the road, I always end up wishing I had come here. Pretty good prices and a wide selection of produce, vegetables and brands. Bakery and Deli are great. Wide selections of wine and beer. The butchers are friendly and answer all my stupid questions about meat. They finally added another redbox kiosk in front, life is good.

Love to go hear to get the boarhead honey maple ham They have some organic. Not enough for me.

Very clean and well laid out. While I usually shop at the Kroger in Las Colinas, I have found this place to have fresher produce and a little more variety in their selection of Fruits, Veggies, organic produce, beers, wines etc. If you are in the area then the Kroger seems to be better compare to the Tom-​Thumb which is a block away on McArthur and Beltline.

Many moons ago I visited this store. They seem to be upgrading at that time. Hence I decided to check it out on Monday. The new layout is very appealing and customer friendly. Lot of new additions in the bakery and salad bar. The bread isle contains a large selection compared to any other grocery store in that area. The alcohol section is very narrow (especially the wine section). The Flower and bouquet section contains more choices. Also there are more lanes for both self checkout and staff checkout. The candy section and pharmacy sections have been expanded as well. Besides the 10cents per gallon on $ 100 purchase can attract more customers since the shell gas station to redeem the gas credit is located on the same street.

This is my go-​to for grocery shopping. Recently renovated (makes some things harder to find, but will learn the new system soon). New sushi bar, olive bar, and cheese center… fancy! The deli counter service is excellent, however there is usually a line. The quality of customer service makes up for the time. Best beer selection in town, competes with all the local stores with craft, microbrews, and the occasional exotic brew which makes this an essential stop before the weekend begins. My favorite quick pick: is the shrimp cocktail to go (24 pieces with spicy sauce) affordable, quick, and light.

Every time I stop in for an advertised special, I regret it. Lack of helpful staff (waited 10 minutes for a manager to clear a register problem, misdirected or told merchandise not there, but I find it later, etc).

while I always seem to find every thing on my list the employees do not seem to care about anyone but themselves. I went to check out today in a self check out lane (big mistake) i had items that would not scan then it would not let me use my debit card as a credit card without a checker doing it for me. This is a big pain in the ass. I have to shop for my groceries check my self out and pay for them what is next? will I have to stock the shelves?