The lady was really nice when I walked in. The place is small and quaint and the lady spoke with me afterwards explaining the reasons for the stiffness in my body and how to alleviate it. The massage was nice and relaxing with the hot stones. I disagree with the other reviews. She used eucalyptus oil and other nice oils that had a refreshing and relaxing smell. The room is a little small, however I did not feel like any privacy was invaded at all.
Ary N.
Évaluation du lieu : 1 Miami, FL
My cousin and I bought two Groupons so we could have a relaxing massage, since we are going through a family crisis at the moment with a cousin that has breast cancer. Upon arrival we were being forced to purchase additional unwanted services by a very nasty receptionist that was bad mouthing us laterally upon entry while filling out the initial client form(we were in shock this was even happening to us). She was nasty and aggressive and as the owner was on the phone trying to calm us down, she became irate. The owner(Jesus) said«she is going through a tough time in life please forgive her». She cursed at us as we left calling us prostitutes and insulting us with other nasty comments I care not to disclose because of the offensive nature. We were so insulted and upset, the owner returned to us our money immediately. PLEASEDONOTGOTHERE, is an insult to offer«Ananda» by this shady business, that looks nothing like the webpage, they have random pictures on their web page, that is just lies. There are many amazing other places to go to that offer genuine relaxation and good service. Thank you.
Katrella S.
Évaluation du lieu : 5 Miami, FL
I didn’t read the reviews of other Unilocalers and I had a wonderful experience. The facility was clean and organized. The spa is still open and operating. The massage therapist was very inviting and provided an explanation of the my chakra and what I need to incorporate in my life to bring it to balance. Explained what oils she would be using. She was open friendly and easy to talk to. She explained what her symbol means and explained why she has it. The massage I received has me relaxed and recharged. I will be using this spa again as I had a wonderful 1st experience.
Alejandra F.
Évaluation du lieu : 1 Miami, FL
Using oils is absolutely part of the process, but dumping a bottle of cheap baby oil on you is not. The ladies are very nice but the service they provided was not good.
Muriel M.
Évaluation du lieu : 1 Miami, FL
If I could leave no stars I would. The owner was so rude and even more so when I told her I preferred a female instead of a male therapist. She kept making fun of me and making rude comments about me wanting a female. Your massage is in a tiny room divided by a curtain. Luckily the person on the other side of the curtain was my co worker. She kept going in and out of the room which is uncomfortable since you’re half naked. She doesn’t seem to make you want to relax at all. Never again.
Amanda P.
Évaluation du lieu : 1 Miami, FL
The owner was very rude and locked the door on me after I had made an appointment and she said she forgot to call to let me know that the therapist had cancelled for the day after she confirmed the day before. It was some of the rudest customer service I have ever encountered.
Frank E.
Évaluation du lieu : 1 Hialeah, FL
TERRIBLE! Save yourself the trouble of having to call groupon for a refund. The«spa» is located in a converted apartment. The owner is an awful human being. When I arrived on time for my appointment she shooed my outside to wait. Once I was allowed inside she told me there was a 45 minute delay. Without apologies, she said I could cancel or reschedule. Uhm I had already commuted there and scheduled my day around this. I made the mistake of opting to wait. As I’m waiting the guy before me goes into the bathroom to change. He comes out in a thin, short white robe. I turned away to give him privacy because I was uncomfortable for him. 45 minutes later she comes out with the SAME robe and tells me to put it on. As I’m hesitantly changing into the robe a different guy walks into the bathroom(a single use bathroom!) wearing just a towel around his waist. The poor guy has to wait outside in the living room, half naked, until I come out. I was lead into the massage room and the first thing I see is a guy on the massage table not even covered with a towel or sheet. Just bare. Getting his own massage on the table in the same room. I was supposed to lay on the table next to him. A table without dividers. And disrobe. Naturally, I said I was uncomfortable. This is literally all I said. First in English which was not understood and then I said it in Spanish. As I back peddled out of the room. I’m not overly conservative but I prefer to not strip down in front of strangers. The owner rudely tells me she doesn’t have time for bad vibes and that I can cancel with groupon. I had already been there an hour! She doesn’t apologize, she doesn’t try to work with me or make me comfortable. She was dismissive, insolent, and completely lacking compassion. As I’m trying to talk to her to remind her I have been waiting she won’t hear any of it and forces me to leave. It’s ironic that someone whose business is providing relaxation is so frantic and maniacal. This place is actually offensive to the Indian culture as it is mismanaged by someone who is a poor example of human kind and not at all Indian.
Daniel R.
Évaluation du lieu : 3 Miami, FL
I also went out of curiosity and purchased a Groupon for this spa. I don’t agree with the other reviews about it being horrible. I feel that the massage was thorough and that I feel that the person that runs it has studied the technique. What I will say is that it is a very small spa and it has spartan type accommodations so if you have a hotel spa in mind this may not work for you. I also had a concern about the linens, I’m not sure if they are changed from session to session but they are not standard type, more like a synthetic thick animal blanket. Go with an open mind and I think you will enjoy it.
Marsha C.
Évaluation du lieu : 1 Miami, FL
Awful. I bought a Groupon for a hot stone massage.(I think they rely heavily on discount coupons to lure people in.) The first thing they try to do is sell you extras – foot massage, facial, etc. The«Ayurvedic» aspect of the massage is based on a questionnaire that presupposes you are one of 3 body types(Thick lips or thin? Ravenous, medium or light appetite? Frizzy, wavy or straight hair?) My physical characteristics were about evenly divided among the 3 columns. I have no idea how that influenced the massage I received, since neither of the 2 employees spoke enough English to explain it.(They spoke Spanish, not Urdu, BTW.) What I do know is that the sanitary conditions of the massage left much to be desired. Instead of washable sheets or towels, there were Indian fabrics on the table and used as a body cover that I am quite certain are not laundered, cleaned or even changed between patrons. This is gross. BTW, the«hot stone» aspect the massage is a warm smooth stone used to rub you during the massage. I am quite sure the stones also go directly from one patron’s skin to another’s. While I was on the table another patron came into the tiny room, her table separated from mine by a flimsy screen. My eyes were covered when I was lying on my back, but I’m pretty sure the two massuses moved back and forth between me and the other patron without washing their hands. The massage oil they used gave me a rash which I still have a week later. I don’t recommend this place at all. No idea who writes the rave reviews for Groupon, but they are way off base and not to be trusted. I wouldn’t go back under any circumstances.
Marissa L.
Évaluation du lieu : 1 Miami, FL
Rude woman who handles appointment and does massage. Did not return call right away, had to call 2x, when she called back, she does not explain very well the dates available, when I ask her to clarify the dates, as her english was not very good, she tells me not to call back and just hangs up the phone. Service to me is extremely important, if she is rude by phone like this, I would not even think of having her massage my body!!! I will get my money reimbursed from pre-paid voucher!