Lasertique Spa

They reschedule appointments all the time (it’s the second time for me!) and they do it at a very short notice (30 mins before the appointment!!). What I don’t like is that they charge you $ 25 upfront in case you miss an appointment, so why they do not respect clients time but they charge you $ 25 if you don’t respect theirs? This is not a good business practice at all. Avoid this place.

I went to Lasertique for over a year for Brazilian & underarms with 0 results. I simply wrote that off to how light my hair is & decided to get Restalyne fillers in my lips. BAD choice. The doctor did not even use numbing cream, causing excessive amounts of unnecessary pain. He kept insisting the filler included a numbing agent but I didn’t feel any numbing effect.
Save yourself the pain & go somewhere else!

I’ve done laser hair removal at other places and this place has the best machine and technique for Brazilian. They use gel which helps alleviate some of the pain. To eliminate all pain, a numbing cream is recommended. They’ll send helpful reminder texts for your appointments.

So far I have been coming here for 3 months and I have no complains; love the staff here they are super duper nice and attentive. The place is super cute and clean. Love everything about it !!! Especially the cute and friendly girls that work here :)
Totally recommended this place !!

This place is amazing!!! I have been a customer of theirs for exactly a year now, and I am 100% happy with Lasertique Spa and my hair removal results. Prior to attending this spa, I went to dermatologist, and felt over charged while I experienced an unbearable pain during and after the hair removal process. Lasertique Spa came to my rescue as they reassured me that their process is much more cost effective that included much better results with their pain free machines. They were right!!! I’m in love with this place! They always have amazing and reasonable prices with constant buy one get one free packages and/​or a considerable percentage off their regular prices. The entire staff is extremely kind, very knowledgeable, and is always willing to help and assist their customers with any questions and concerns. Like I said before, I have been going to Lasertique Spa for laser hair removal for exactly a year now and I CANNOT complain. I have long lasting results, the staff always makes sure that I am comfortable during my sessions, and since I’m so happy there, I’m constantly purchasing new packages for more sections to be removed.
Yusley, along with many of Lasertique’s technicians, always make it a point to make sure that I’m getting my money’s worth and always answers any questions I have ever had. Most of the technicians know me by name and always make me feel at home when I arrive for my appointments. While they have many customers, I have never experienced or witnessed a long waiting time. The most I have ever waited is 10 minutes.
I was so happy with my experience there and with my results that I have recommended a few friends, who are current customers, along with my mother and younger sister, who are both customers of theirs as well.
Don’t listen to those negative reviews! This place is absolutely amazing! I have never once experienced any of these complaints since the day I started there. I’m so happy that I made the decision in coming here for my laser hair removal! Call them today, and I promise you won’t regret it!
Chrissy Gonzalez :)

Wish there was the option to give zero! Such bad service! Long waiting times. Almost everyone working there make you feel uncomfortable and unhappy. Vanessa at the reception especially is so unwelcoming to the point of rude!
You approach the reception and you won’t even be welcomed or you won’t even get a hello! When you say you have an appointment she just looks at the screen without telling you anything and tells you to sit. No info about the waittine or anything!
I also believe that the laser machines they use are not good as the results I had and what I hear from other people are terrible!
They also will not tell you when your prepaid sessions end and will charge you for it after you finish the session! The worst is, they don’t live up to the promotions they promise!
Try another place, don’t waste your money!

Best Laser Hair removal in town with the best deals. They have different machines for hair removal depending on which one works best for you. They usually accommodate with the scheduling whenever you need to come in. The staff is also very friendly. I recommend this place to anyone who needs some hair removal.

I don’t understand why the negative reviews, it must be that people only come here to complain, I had an amazing experience!
I was given a gift for laser hair removal for full legs, mind you I’ve never had laser before so I came here kind of scared cause naturally I had googled laser hair removal and saw a bunch of botched laser treatments! Lol so I showed up kind of expecting to leave all red with scars I was terrified!
My experience was completely different! Firstly I did get lost and had a hard time finding the place cause the image on Waze is NOT the correct door! I got so lost I called the place and asked for help! They were literally on the phone with me for like 10 minutes to help me find my way to them, so embarrassing yes! But any other place would’ve just given you an address hung up and good luck! I finally found the place! They were so friendly at this point I was already late for my appointment, I knew this but they never even mentioned it or gave me a hard time about it! Very friendly and knowledgeable staff since I came scared I asked a ton of questions and they gave me very professional and thorough answers!
Now the actual treatment went really well! It really was «painless» I used quotations because I felt like little needles in certain areas but it was tolerable! Not like excruciating pain! The girl was talking to me the whole time but she was great to talk to! I usually don’t like people chatting me up and this time I was chatting her up! Lmao! She knew a lot and I wanted to know everything, I wish I would’ve gotten her name! Next time I will! she would warn me on areas that usually hurt a little more so that I would be prepared and she gave me pointers to get the best results! I’m very pleased! I will update the review once I finish the treatments to review the actual laser treatment! But from my first impression I can say I was very pleased oh and the place was spotless!

Very hard to make appointments here and when you make appointments, they reschedule you a lot, this is my 3^rd time being rescheduled! Wait times are always long as well.

Yup still a ridiculous place to get laser done. I stopped coming here (I’d rather lose the money that I spent on purchasing a package) and found a much better place– there are so many better places in coral gables, this place is not worth it AT ALL.
Most of the «average» reviews on this place are probably from the actual employees, who are very much incompetent, or their friends. Wait times are up to 45 mins long, cancelling and rescheduling appointments are extremely common, and expect an attitude when you call or go in. Their excuse is always «we only have one technician today» or «our machines broke». Are you serious? They probably just don’t want to stay for the later appointments. Just like other reviewers have said– still don’t understand how this place is still running.

Every time I have come in for my appointment, I end up having to wait at least 20 minutes before I even get helped. Every time there are numerous girls working and maybe two patients actually getting a treatment. There is no sense customer service. How this place is still in business is beyond me!

I previously tried the Candela gentle yag laser and had a horrible allergic reaction at another spa, so I fearfully tried Lasertique’s pain-​free laser hair removal. I’m glad I gave it a shot because I am very happy with my progress so far.
I have dark, course hair and very light skin. I have completed four sessions on my full legs and underarms and three sessions on my bikini. The success of the results so far depends on the area. My underarms are great! As of right now I only have about ten hairs on each. My bikini area is clear in the middle, but is a little spotty on the sides. My legs have much less hair growth, but still have a ways to go. I think I will be done with my underarms after my two remaining sessions, but will have to buy a few more additional sessions for my legs and bikini.
I’ve never had an issue making an appointment and like how they send you reminder text messages about the appointments. The receptionists and technicians are always cordial and professional. My only issue is that I have noticed that each technician has a different technique with the laser. Some do it systematically in straight lines so I feel that less areas have been skipped over. In contrast, others just move it around in random circles and I’ve noticed spottier results with this technique.
Finally, the laser is pretty painless in most areas, but it can get a little ouchie in the bikini area. The pain is very mild and ends quickly. The technicians are always asking you about your pain and will give you a little break if it is too much. I’ve never had to take them up on that offer because the pain is so small and brief. I previously did the candela laser as I mentioned and bit down on a towel during sessions because the pain was so horrible. This laser is like nothing in comparison and I almost feel asleep once when I was getting my legs done here.
Overall if you are thinking of trying laser hair removal I think this is a great place to try it because of the service, results, and pain free laser.

I’ve been coming here for years since they were at the other location in Kendall. Making appointments is easy, the service is good, the lasers are effective and almost pain free. I get my underarms and Brazilian treated every six weeks or so. I have the unlimited yearly package which is worth it in my opinion. I only wish the technicians would discuss your treatment progress and perhaps whether or not the laser settings should be changed.

I wanted to wait until I had completed my six laser hair removal sessions to write a review on this spot and after almost nine months, I’m finally finished and still don’t really know how I feel about everything.
To start, it was rather difficult to schedule my first appointment but once I finally got in there, it was easy to keep and maintain appointments. I always went pretty early in the morning and sometimes wound up waiting over fifteen minutes, but sometimes would be seen right away. It was rather inconsistent. Something else that was inconsistent was the pain. It seemed like between the different rooms, the machines they use were stronger/​weaker and so it hurt more/​less. They even said on one visit that this was the case which wasn’t too encouraging… I like to think I have a pretty sensible pain tolerance but one time I almost left in tears.
They have you wait six weeks in between each session. I saw results after my first couple of visits but then things plateaued. The technicians were nice but I wish they would’ve asked for feedback and discussed a little bit more what kind of results we should expect. I’d say overall communication was limited everywhere, including the girl working the front desk.
I chose this spot out of MAJOR convenience as I could go from my living room to the front door in about three minutes walking. Now that I have moved, I’ll be looking elsewhere for hopefully a more consistent experience.

Great location. Clean facility. Friendly staff. I bought a Groupon for laser hair removal for upper lip. I have never waited more than @ 20min for my appointment and it usually doesn’t take that long at all. I am usually in and out within 10 – 20 min tops. Procedure is very quick. Girls customize power level based on previous notes, hair type, your requests and how you respond to the pain. I’m really not sure why there’s 3 stars for here, I’ve never encountered a problem. I will continue to come back and recommend to frineds.

Was weary at first because of other reviews, but ended up buying a 6 session Groupon because it was a great deal.
No problem making appointment or being seen on time. There is free parking on the street too. Clean and comfortable office. Feels more Dr. office than spa.
The laser on my underarms was painless. The technician asked if I had questions and seemed to take her time.
Now I have to see if the laser actually works…

Parking is meter on street or pay checking out in under ground garage. If you drive anything bigger than a compact truck or mid-​size SUV, you will have to park metered on the street (you won’t fit in the 6′ garage)
Staff is ok. Place is very clean. English and Spanish. Not rude but not friendly. They do get you in quickly though and I never had to wait more than just a few minutes. This painless laser did not work for me though it might work for you. I’ll stick to candela laser elsewhere.

I’ve had my fair share of hair removal procedures, and Lasertique (formerly Kendall Laser Spa) has not disappointed me.
When I decided that it was time to look for a more permanent means of hair removal I got an amazing Groupon for 18 months of unlimited lasering at this spa. At the time it was called Kendall Laser Spa and was located in the Kendall Regional Medical Center. Eventually they moved to Coral Gables, and while it is inconvenient for me since I live in Kendizzle, the new location is at least snazzy.
What do I like best about this place? THE LASER DOES NOT HURT! I had been to another laser hair removal place that gives you numbing cream and, no lie, a stress ball to squeeze while they zap your bits and pieces. It felt like I was getting electrocuted in some very intimate places. Not fun!
The technicians (with the exception of one excellent girl whose name I unfortunately don’t remember) haven’t been too chatty, but that’s okay with me. I’m not exactly in the mood to talk about the weather or my job while my legs are spread in butterfly position and… well, you get the point.
Since moving to their new location the wait times for my appointments have been brief, usually less than 10 minutes. Although I always go in the morning; maybe it’s a different experience later in the day.
My results have been great, although I have been coming for quite some time. Do not expect to be totally hair-​free with only 6 sessions. It takes time, but is so worth it!

I’ve been a client of Lasertique since they were Kendall Laser Spa at the Kendall Regional. I give this place four stars because of the fact that they moved to Coral Gables which is completely out of the way for me but since I was already doing my procedures with them I wasn’t going to stop. The parking is a mission here, just like at Kendall Regional, I usually have someone come with me drop me off in the entrance of the spa and drive off to wait until I’m done with the procedure.
The girl that does my laser, Fernanda, has been very professional and makes you feel comfortable while giving you breaks as often as you may need them.
As far as results go I have seen a major difference in hair growth. I bought 6 sessions in two medium areas first to see how it went and then purchased 12 months of a small and medium area. You’re not going to see a difference with only three sessions but you’ll definitely start seeing them after the 6^th.
I’ve bought the treatments through groupon and the girls have always been friendly and professional. The place is always clean and since they moved to Coral Gables the wait has been a lot better.

This is the same people who were at kendall laser spa.
I finished my last 3 treatments here from the Groupon I got. I am still not impressed by their service. Even when making an appointment I still had to wait 20 min really big pet peeve of mine. They even text to confirm appointment AND called to confirm!
The girls don’t introduce themselves when doing the laser treatment. The last appointment the girl just left the room without even telling me she was done. And I was just laying there in my underwear. She didn’t even wipe off the gel. Being stuck to the bed tissue lining is not fun.
The place is an upgrade from their old spot. Really updated, modern, and clean.
Parking is still a b* probably worse than at the old spot. Coral Gables had terrible parking to begin with. I parked on calabria ave and ponce de leon. Which isn’t too far off a walk but I’m not sure if I’m suppose to park there or not. It’s also in front of a huge building. I haven’t gotten a ticket so I suppose it’s ok.
Getting here is also a mission there is really no Highway close to it. It’s 15 min getting off the 826. Driving in this area not fun anyway.
Overall I will not come here again. The results I got from 6 treatments is maybe 50% less. And my leg hairs were not that much. When I did my underarms somewhere else I did 5 treatments 95% less hair. My underarms were very dark and gross I needed to WAX like every week.