Maria Elena Kendall, MD

Good experience! Professionalism by Dr. Maria Elena Kendall and her assistant, I’m pleased with the treatment received, thanks.

I went in for a consulation. Got charged my Co pay which is rather high, to put on a stupid paper vest. The staff is so completely lost and the Dr is greedy unprofessional and a complete bitch. I should have done my research before going there. STAY AWAY FROM HER.

STAY AWAY. Dr. Kendall is a disgrace to the medical field. She’s highly unprofessional, performs more procedures than medically necessary to collect money from your insurance and that of Medicate patients — which is uncalled for. I have heard her yelling at her employee; totally inappropriate. Just read all the negative reviews and please, stay away!

The wait time is horrible. Parking is on the street by meter. Doctor did unnecessary allergy testing without telling me and when insurance denied payment billed me.

Alot of the Dr yelling at staff in front of patients. Unnecessary procedures being performed. I have dermatology experience so am well aware of what atypical moles are and when to use liquid nitrogen on a patient. this place is all about the money and unethical.

My first time here I had trouble locating the building. So I called the office. I asked, «hello. This is a dermatologist’s office, correct?» She responded «mm,» albeit in some affirmative intonation. Still, pretty rude and unhelpful for a receptionist. I asked her which building it was, if she could describe it, if these were the words in the building. All she was willing to respond to each of my questions was the address. Once I arrived, it took five to ten minutes for a receptionist to come to the desk and to give me the initial forms to fill out. I asked her to explain something on the forms and she just said to sign it. Once I finished the forms it was only another 20 or so minutes until I was taken into an examination room to wait for the doctor.
This is the worst part. I was in that room for 45 minutes before a doctor came to see me (which took 2 minutes). After 20 minutes in that room I went to the receptionist to see what was up. She told me to wait in the room. I heard her walk by a few minutes later and I walked out to ask her how long this would be. She told me to go back in the room, and I heard her mock how she was telling patients «it would only be a couple of minutes.»
After 30 minutes in that room, a nurse came in to tell me it won’t take much longer because there aren’t many more patients. I told her that I’ve been waiting here a half hour. She said oh my God, really? I’ll make sure someone’s with you shortly.
Ten minutes later I go outside and ask her what the hell. She says oh it’s very busy. And I say this is just ridiculous. The doctor sees me and says omg you’re still here I’m so sorry etc. And she sees me briefly, it takes like 2 minutes, she starts out the door before I have to tell her not to go I have another question. And then nurses take care of me.
Unfortunately my treatment was such that I needed to come back two days later. Similar experience. This time I got to here the head nurse yell at a subordinate in front of everyone for something he insisted he didn’t do. Later he tells the patient that was concerning that his subordinate actually placed the relevant forms on his desk, but he didn’t see them.
No one who works here acts professionally. The staff are constantly yelling across the room. I was walked away from by a receptionist for not knowing spanish.
Please don’t go here, it’s very frustrating and will take up much more of your time than you expect.

This practice should be shut down unless a different doctor takes over. I remember applying to work here and was told to come during noon for an interview. I get there and the receptionist tells me to fill out a paper. After waiting for 30 minutes I Finally ask when Will I be seen for my interview. The receptionist tells me to come back the next day when the office is less busy. It was like a mad house that day. I had the same thing happen again. What’s the point of telling someone to come in for an interview if you don’t intend on even seeing them. What a waste of my 48 hours of applying, showing up and waiting around for a doctor who doesn’t give a shit about anyone. After reading various reviews about her I don’t know how she’s still in business.

I’ve been to this doctor’s office 3xs now and I have not ONCE met the doctor. I was always treated by her nurses and assistants. On my very first visit, they took so long to acknowledge me and get me into the room (while I told them I was currently in pain) that I was SO CLOSE to just walking out of the office and going to a different doctor. The assistant was very prompt and attentive (after seeing all the horrible reviews of the doctor herself, I feel very fortunate I didn’t encounter her). Although the assistant did a decent job, she was very «prescription-​happy» as every time I mentioned something, she wrote me a prescription for it. Why not diagnose the problem instead of throwing medicine at me?! I’ve spent so much money on prescriptions that I didn’t really need because of this. And when I asked for the diagnosis of my skin condition, I didn’t even get a direct answer — I still don’t know what it is!!! The main nurse didn’t speak a lick of English, which really annoyed me because THIS IS A MEDICAL PROFESSION IN AMERICA, how can you hire someone who cannot communicate with all your patients!!! Overall, I am certain I will be happier not wasting my time and going somewhere else. Miami already has a bad reputation for scam-​artist doctors, this office is why those reputations exist.

This lady killed/​misdiagnosed my grandmother a couple years back. She went in for a mole that she thought was «infected» which ended up being STAGE 4 Melanoma skin cancer. Mind you, the doctor did not tell her or warn her. My aunt had gone with her to the follow up after she was given antibiotics to treat her «infected mole» and looked in her patient chart and saw lab results of stage 4 melanoma cancer. Dr. Kendall had not even told them and it was right there in her chart. Maybe if Dr. Kendall wasn’t so money hungry and actually CARED about her patients my grandma would still be alive. Thanks for nothing Dr. Kendall, DO NOT MAKE AN APPOINTMENT HERE!!!

Place is very disorganized. The front desk person doesn’t know how to speak to people. older lady with black glasses and white coat talks down to her workers. I work next door so it was convenient. If not, I would go somewhere else. YOU should go somewhere else.

Horrible service doesn’t listen horrible experience if I could it would be negative stars

Saw a job add for this place, did not read reviews prior to going. Right when I get there without asking me any questions or reviewing my resume dr. Kendall sticks me behind the reception desk telling me to work. I had one person slightly tell me to pick up calls and then got screamed at for not knowing how to use the appointment book. Then the doctor once again starts screaming at me to run a lady’s insurance when I wasn’t even trained to. A employee there was supposed to train me but all she was doing was texting and ignoring me, when I would ask her something.
The doctor kept belittling all the employees and screaming at everyone. Even heard her threaten a employee that she would cut her hours if she did not work her ass off. A employee that worked there told the doctor he needed to go on break and she said «you are not eating until you do this», and put a pile of work in front of his face.
She cares more about getting paid than her actual customers. She basically made me hang up on a potential appointment because she wanted me to process insurance payments. It’s just an altogether total mess I’m very sad because it looks like it would be great place but under complete different management and without that «Doctor» Kendall.
She was screaming half the time at everyone that worked there and belittling them I would not forget that she even told a girl that was sitting making appointments «are you retarded? Get off your lazy ass»
It’s sad and inhumane because half these employees that work for her think that that’s the best job that they could get, and she knows that and takes advantage of it
Shame on you Dr. Kendall I expected better from you, you need to straighten yourself out and get some help because that is no way to run a business and that is definitely no way to treat your employees and customers
If you are planning on working here RUN unless verbal abuse and a complete and utter mess and absolutely no training is your cultural fit.
P.s– if you’re planning on making an appointment, think again!
From experience of making appointments she tells us to only give each appointment 5minutes span on the book.

A one star is overrated ! My husband went there for a visit and paid 500 out of pocket. A week later, EOB came and shows that patient responsibility is only 300 something which was automatically paid by our flexible spending account. Nightmare started as I tried to get my 500 dollars back, i could never find the person handles the billing, left numerous messages to follow up and was told the person in charge would call back, nothing. I called again today and asked for the name of the name of the person in charge of billing, they wouldn’t tell me and hung up on me, before they hung up they told me to call after 6pm that’s when the person will be in the office, wtf so this person will answer phone after 6pm? So much bullshit!

I visited this doctor a few years ago and vowed never to come back. My insurance recently changed, and unfortunately she’s the only doctor who takes it. I decided to give her a second chance and sadly I didn’t make it to the consultation. (Perhaps it was a good thing, as I’ve just read reviews of her frivolously burning moles, which was the same thing I went in for.) From the moment I walked in, she was yelling and screaming at her staff. Very unprofessional considering there were many patients listening. I decided to take my business elsewhere when she yelled at one of her poor employees telling him that if he didn’t hurry up and check patients in, she would clock him out. Mind you we were all checked in and waiting to be seen by her. I yelled back at her in the same fashion she did to her employees from across the room and told her I found it appalling and extremely unprofessional, and that I preferred to take my business elsewhere. My heart goes out to those poor staff members. They’re all very young and probably don’t fully understand the value of self worth.

This woman is not a professional, and quite frankly, insane. As mentioned already in some of these posts, she has no bedside manners, is rude and dismissive and has the poorest trained staff. Now I realize how I put my life in danger having this woman remove an abscess from my chest. Without even letting me know what she was doing, I was stab with 2 needles and she started with a scalp. When I cried out in pain, she pulled out a canister freezing the area. Then she laid the chair down and literally started pumping my chest like she was performing CPR on me. Again she pushed these products on me that I didn’t need. Ended up spending $ 100 not covered by my insurance.
I will pursue this… even other doctors are throwing her under the bus. That says a lot. I don’t understand how she could be on ANY insurance plan. In closing, I was told that she attended one client while wearing roller blades… ROLLER BLADES!!! In the friggin’ office!!! WTF???

Here it is listen closely.
I agree with every other review of Dr. Elena Kendall I’ve read just becuase they’re all BAD! I saw Dr Kendall for about a year in total rounded up to about 5 to 6 visits and i never want to go back again! Everytime I went, I was asked to wait for about an hour n the waiting room only to be seem for 5 minutes in the room. I constantly had to go back to my car to fill up the meter that was running out cause she took so long. Dr. Kendall is crazy and she’s got her staff running around like a bunch of headless chickens! When I first went I thought maybe one of the assistants was new because she jept on yelling at them like she was scolding them but no. thats just your ordinary day at her office I learned.
Either way HERE IS THE BIG DEAL. The final times I went to see her was becuase I had a weird pale indentation on my right arm that she insisted was a rash and pressured me to buy again about $ 80-​$ 100 on medications for it, and that doesnt even include the cost of the medication I bought at the pharmacy. Nothing made it go away and I was curious to see if another dermatologist could help. I went to another doctor that I wholeheartedly reccomend Dr Pardo who told me it was lipoatrophy, a localized loss of fat. We figured out that Dr. Kendall WAS THE CAUSE FOR MY LIPOATROPHY. See everytime i went she shot me up with injections that she didnt even explain what they were. Turns out, they are STEROIDS! And that is one of the common side effects of steroid injections. Im in the middle of a possible lawsuit. TRUST ME YOU DO NOOOOOT WANT TO GO TO THIS DOCTOR.
Think of the rudest, most senseless doctor there is. One that doesnt care about the patients but about their money. Now exaggerate the horrible. You have Dr Kendall.

Awful! She might as well had roller skates on.
Despite the 75 minute wait and the room full of 10 – 15 other patients, I was hopeful since this doctor was so conveniently located to my home. But nope, before she even made into the exam room I could hear her yelling to her nurses requesting their help from the hallway. Not to mention that when I was called to enter the exam area, I was told to wait in the hallway outside my exam room because the previous person was not yet dressed. What the heck? A little privacy for the previous patient, no?
I came in for a skin irritation and like the other fellow reviewers they handed me an authorization form and were very eager to slap an allergy test onto my skin without explaining why or how. I then asked if it was normal to feel anything as I was feeling a strange sensation and I was told that it was safe as they give this test to 5 year olds. Needless to say, they also tried to get me to pay close to $ 100 in products without any explanation, but with lots of pressure. I totally felt like it was a factory and that they didn’t care to hear my opinion.
The only plus would be that she seemed to use electronic records and they had done some preliminary research on my general doctor.

If I could give negative stars, I would.
I have never felt sooo disrespected during a doctors visit, as I did during my time with Dr.Kendall. I visited her for several weeks, before finally breaking up with her.
First time I went in, waited almost an hour just to be seen — all the while watching this woman run around yelling mean things to the staff. I thought maybe it was the office manager, but turns out nope — it was the doctor.
She was in the room for less than 5 minutes, barely looked me in the eye — because she was too busy yelling orders. When I told her my issue — she handed me some sheet her helper had already written out for her, and then sprayed me with some treatment before I even got to ask what it was for. She was out the door before I got to ask any questions about what she prescribed me. Thank god for insurance, because EACH medicine was about $ 400 — but I still ended up paying nearly $ 200.
I was completely disheartened and close to tears after the visit, but decided to give her another shot because of a friend who SWEARS by her. Several visits (at $ 30 a pop) later, I finally dropped her. Each visit included them pressuring me to buy ANOTHER cream/​ointment/​spray/​treatment.
I’m sure she’s a very talented woman, because her waiting room is CONSTANTLY packed… but I will never, ever go back — and won’t recommend her to people until she cuts down her patient list and improves her ‘bedside manner.’

I saw someone else’s review and I just had to write a review on this crazy doctor. If I could give negative stars I would. Two years ago I had a strange rash and needed immediate medical attention. I chose Dr. Kendall, simply for her proximity to my office.
After waiting close to an hour, I finally was able to see her. I explained the condition I thought I had. She cut me off and insisted on doing a microdermabrasion that set me back $ 150. It did absolutely nothing to help with my problem. I immediately went to another dermatologist who was able to diagnose my problem and explained to me how I basically wasted $ 150 on something that was not necessary.
Dr. Kendall is just as crazy as she looks. Her staff is rude and their office is worse than metro zoo. I learned my lesson and I will NEVER go back!

Interesting someone bashing another doctor but praising this one reminded me of their service.
The whole family has come here (you know how insurances are. you go to whom they make you go to).
Wait? No less than 2 hours each time.
Rushed in and out, doesn’t listen much, and put my daughter through allergy testing that made her completely miserable. Why? Because it was easier to slap that on her than to listen to what we were saying. She wasn’t allergic to anything (after a miserable weekend with a scratchy uncomfortable thing stuck to her back) — next dermatologist we saw? Took care of the problem, no big deal.
She has too many patients and too little time.