Space Coast Credit Union

my advise is… if you see one of this branch, turn back as fast as you can, this is the worst bank in THE WHOLE world, believe, I was preapproved in Sept 2015 for a loan, and had 3 loan officers, and none of them know have to do, they are robots, machines, they only do apologies. they made me waste 5 months, for at the end close my loan. what a mess!!! no rating

I’ve banked with SCCU for years and have had an excellent experience with the bank. No account fees, mobile check deposit, and convenient location made this an easy choice. (Only thing missing is an ATM fee rebate and they’d be perfect.)
Parking at this particular location isn’t good. Usually there are a few spots open on Giralda Ave just north of the building.

Horrific service! Tried to get temporary checks and the printer was out of ink! And had me drive to another branch that’s miles away. This is was my second branch that I tried getting checks at.

Eastern Financial Federal Credit Union just merged with Space Coast Credit Union and it’s the worst mistake they ever made. SCCU is a piece of garbage. They don’t care about their customers (especially Ana at the Coral Gables branch). Turns out that during the merger all debit card pin numbers were cancelled and no one was ever notified. No one had access to their cash. Angry customers went to the branch only to find out that new debit cards would have to be ordered and that would take another 10 days + 3 extra days for a new pin to arrive in the mail. That means no access to cash for 13 days.
I was hoping for a sympathetic banker, but Ana barely looked me in the eyes while trying to «help» me. Instead, she gave me attitude and asked if I could return on a different day.
Needless to say, I’m pulling my money out of this place as soon as possible. Thanks for the years of great service, Eastern Financial, but the merger was a big mistake.