I can’t speak highly enough of the service I received from Terry. He did not even step foot in my house — rather, he was the third company I had called in desperation after breaking off a wire into my Nest Thermostat. Where other companies wanted to charge me $ 150+ for a service call based on the problem I described, Terry patiently gave me advice, and stayed on the phone with me while I fixed the issue. The kindness and willingness that Terry showed in order to help a stranger for no benefit of his own is unmatched and a rare find. You better believe if anything ever happens to my A/C in this hot Miami weather, Terry at True Cool will be the first person I call. THANKYOUSOMUCH!!!
Todd N.
Évaluation du lieu : 5 Miami-Dade, FL
Time and time again, Terry from True Cool gives me more reason to trust no one else in the air conditioning business. He/they have fixed other people’s mistakes and messes and just get it done right. Again and again.
Tania M.
Évaluation du lieu : 5 Miami, FL
I called True Cool this morning as my elderly mother’s unit was not cooling. Terry was the technician that came out and by 2:30 he had replaced the damaged part and even provided her with a «senior discount». I highly recommend this company for their knowledge and professionalism. Terry was very considerate, he kept me posted through text as to his arrival time(I wanted to be at her apartment when he arrived and it all worked out) We are pleased with True Cool, great company!
S M.
Évaluation du lieu : 5 San Francisco, CA
Very good service. Easy to deal with and they know what they’re doing. They show up when they say they will. I live far from Miami and it was all done by phone. All calls were returned and everything went smoother than it had to!