Egle Alterations

Let me begin by saying that I have been using Egle Alterations for quite some time and have always been happy with their work. However, they recently went above and beyond for my mother and I. We had a wedding to go to and needed her suit tailored STAT but when we walked in there they were slammed with prom dresses (prom season). It was a Tuesday and we needed it done by Saturday. I also dropped off a bridesmaid dress and 2 pairs of pants that I would not need until the end of the month (a good 3 weeks). They promised that the suit would be done in time and that was good enough for us.
When we went to pick it up, my bridesmaid dress and 2 pants were done also! They rushed up that process as well because they knew I had to head back up to Gainesville. Totally unexpected and appreciated. They will absolutely be getting more of my business when I am down south in the future. The work was quality and the mother/​daughter duo could not have been kinder and more professional. Great place.

I brought in 2 dresses to get altered, mind you, they were options for my wedding dress. First unprofessional thing I encountered was she told me to come pick up the first dress on a certain day, so I drove 40 minutes there to pick it up and it wasn’t ready. I even tried calling the store all morning before I drove there and she never answered the phone. That same day I showed her another dress I wanted altered and she made it clear that she understood what I wanted and she will have it done and ready to be picked up with the first dress the following week. Today I went to pick up my dresses and tried them both on, she totally ruined one of them, I now have to order a new one. The other dress, looked like nothing was even done, it still didn’t fit me right, the only thing you noticed that was different was that the neck line didn’t sit flat anymore and there was a thick hem you could see through the straps. I am so upset, my wedding is in 1 month! Oh, and to top it off, this lady had the nerve to tell me one of the dresses was too tight for me anyways! So incompetent an unprofessional! DO NOT go to Egle Alterations to have anything altered! TRUST ME!