Z Urology

Great bed side manners, efficient, and descriptive, Zahalsky was recommended to me by my regular doctor. I did research, and found that, yes, it’s pretty much the best in the area. The waiting room has a make-​your own coffee and water. It’s strangely laid out with a number of chairs facing away from the TV, but it’s big enough for them to configure and add to. Someone here mentioned that there were a dozen patients in the waiting room with more waiting out in the hallway, that’s strange because there are 19 chairs here. I’ve been going here for almost 4 months and never waited more than 20 minutes.
About the only real complaint I would have is that if you want to make an appointment, get used to making them a month or more in advanced. They are busy; there is nothing quick here, so forget about coming back a week later. That follow up visit will be a month or more later, and I hope you don’t need an emergency.
Also, don’t be afraid of asking questions. It’s easy for a doctor or nurse to overlook minor issues, such as where prescriptions go, which happened to me here at least once, but that’s not a gripe against them because that’s happened everywhere. Look, use common sense. There are bad days and good days for all of us, but if the issue is your insurance and not the nurse up front, don’t yell at the nurse (Which is exactly what occurred when I was there)
I’m just saying.

While Dr. Hallowell was wonderful when I was with him, it is completely unprofessional to make patients wait 60 minutes or more past their scheduled appointment time and this has happened on more than one visit. On my last visit for the results of a biopsy, I waited one hour in a 12’x12’ room crammed with 15 patients (and only 10 – 11 chairs), there were even people waiting in the hallway because they couldn’t get into the waiting room. I finally left. I don’t know why anyone would put up with this kind of third-​world care. When I complained to my insurance company, I got a registered letter informing me that the doctor would no longer treat me. I guess it’s easier to get rid of a patient than admit your practice has a problem and fix it.