Arms-Fair

If I could have left 0 stars I would have. The employees are as worthless as they are rude. I was hung up on 3 times while sitting on hold. This is the second time I’ve delt with them. The first time I was looking for a gun and received NO help what so ever. I wandered around the store looking for help for about 10 minutes. When someone finally came to assist, Richard was not helpful… in fact he was the complete opposite. Left the store empty handed and unhappy, I would NEVER EVER recommend this store to ANYONE…
P. S. I’ve had better experiences with Guns and Ammo on summer… and that’s says ALOT

I’ve been to the store a few times now. They have everything I need. If not, they know how to get it or where I can get it. The staff is helpful and knowledgable. This is all I need in a gun store simple as that.
The selection is dynamic. This is a good place to practical defensive weapons. Thousands of different types of firearms are available, most of which are not very useful in day to day life. That is to say, I don’t need some rare .22 lever action of whatever for my daily carry use.
Reading some of the other reviews, I have to say there are some real bitches out there. Who buys a holster without bringing you gun anyway? And what is it with the need to be coddled? Maybe they would feel better if participation trophies were handed out at the door lol! Man up people. Bobby, Out.

I gave this location three chances to make a new customer. They have failed.
On the first visit I went in to check out the location and their inventory. They have a limited selection of guns and accessories which would not be as much of a problem if they at least had good customer service. I was in the shop for about 20 minutes and was never asked if I needed any help. I left the shop having not spoken with any of the several people that were working that day even though the shop was almost empty.
I gave them some consideration that it might have been an off day and went a second time to get a holster. After looking around at all they had to offer and pulling a few off the wall to check on quality, even opening some of the boxes, I finally had to go ask for some help. It took more than 15 minutes just to get someone to help me and they were never very polite. I ended up buying the holster anyway. It was not overly expensive, but not a good deal either.
On my third visit I came in to return the holster as it did not fit the handgun as they stated it would. That tells you what good the customer service did me on my previous visit. Upon trying to return an item I bought off the shelf they told me there would be a 20% restocking fee. This was absolutely absurd. I bought it off the shelf, they did not order it for me. After about 10 minutes of arguing with them about it, the owner finally came out and said they would waive the restocking fee this time. Well, they don’t have to worry about a next time because I will never be back.
I highly suggest that you find another gun shop to go to for any of your needs.
Just my suggestion, good luck if you go there.

I really didn’t like the attitude of the associate that worked with me. I also felt highly disrespected when I told him the price for an AK-​47 being $ 1,300 was highway robbery. The associate also had a very slack attitude as it I was waiting his time. Not a good visit.

I was in there for 15 minutes. Not one person gave me attention. Poor customer service with a poor selection of guns.

I was looking for three different things. A Shotgun, a machete, and a knife. I looked Arms Fair up online and browsed their online inventory. I found all three things I was looking for. Made a trip to the store. The did not have the gun in stock, they only had 2 – 3 knives for sale in the store. Not just two or three different styles of knives with different ones to choose from, literally 2 or 3 knifes and that’s it. They also did not have any machetes. I was very disappointed. The odds of a store not having something your looking for, very probable. The odds of a store not having 3 completely different types of items you are looking for, very hard to do, but Arms Fair managed to do this. At least their website could have said this is not in store stock or only available online. Call and make sure it is at the store before making a trip. I was disappointed. When I made a comment about these things someone laughed and said, «man the store aint that big, we aint got a whole lot of space». The selection of other items was small also.

I wouldn’t, in a million years, normally review a gun store. I walked in here on a whim, thinking, ‘Oh, is this a medieval décor store?’ Der.
Nope, it’s a gun shop. And, while I’ll say it’s probably a ‘good’ selection of guns as far as that sort of thing goes — they do offer additional arms, such as paintball guns, camping supplies, and (and I think this is great) some self-​defense arms, such as stun guns and pepper spray.
So, if you’re looking for a place to pick up a little bottle of pepper spray for your purse, I’d recommend this place.